I was in the neighborhood of getting pre owned car. I have heard reviews on working with Kaisha…read moreMenard, and let me tell you she did not disappoint. She was amazing , she knows the inventory and makes you feel like you have been knowing her for years. Kaisha is the best at what she does and takes time to get to know you to better understand what you are looking for. Get with her.

If you are looking for a quality ride at good prices, with great service, this is your place…read more Financing was easy, and Chase made the whole process smooth and seamless. Give Chase at Used Car Factory a call, or visit their website. You'll be happy you did!

Had submitted an application online for a cute Buick and they where SO quick to respond. The…read moreprocess was super easy with submitting paperwork and they where all so nice. Me & my boyfriend had been looking at cars for weeks and spent weeks looking up & googling car lots that worked with all credit scores and I must say all the good reviews about this place is so accurate. Any detail you need to know, they go over. They explain the entire process, work super hard to get you the best options and pricing that you're looking for. Walked in & left driving a car in maybe an hour or a little longer. Would highly recommend this place to anyone & I totally love my car. The options they have are all nice, you can tell they care about the quality that they sale. Me & Chase had conversations about a few different things while dealing with insurance and he is super nice and friendly and wants to make sure he gets you what you're looking for.

I followed my Service Advisor, Taylor, from anther dealer & brand. Although I am an old JEEP'er,…read moredriver since the 1950's & owner since the '70's. Ordered a new '23 Gladiator Fall '22 to be a stablemate for my pristine 2001 Wrangler. Acadiana JEEP is a mixed bag. the owner, Ms. Vega, the Senior management guy Jeremy Hull, & my advisor Taylor are very good. The others are typical car dealer types. I do extensive research before even looking: car mags, other owners, on-line, etc. I most often know more about models, options, prices, etc. than the salesmen. The Gladiator shut-down at 700 miles & had to stay in shop for 3 weeks. Afterwards, for 2+ years it has been trouble-free. If considering a new JEEP, please study first. The current Stellantis JEEPS have many counterproductive "economy" features and "safety" features which are totally inappropriate on an OFF-ROAD vehicle, and can't be disconnected, or even interrupted. Although I have owned JEEPS for 46 years, and used them everywhere from high Rockies to South Texas beaches, to Louisiana & Mississippi swamps, I don't think I'll ever buy another unless Stellantis learns what Americans actually use their vehicles for and corrects current deficiencies. We have made a couple really long highway trips in our JEEPS, we don't consider them as highway vehicles and keep other vehicles for Interstate driving. I don't abuse any mechanical equipment to show-off. Anyone new to JEEPS would do well to do all "customization" via the JEEP FACTORY or MoPar ONLY. JEEP Engineers know what works. Many aftermarket items look great at first, but disappoint AND reduce resale value. If I were to buy here again I'd start with Mr. Hull and Taylor; both are honest & knowledgeable. Bonne Chance ! Rick

Customer service was terrible. Told me my truck would be done by the day. Never heard anything, no…read morecalls, no updates, stopped answering my calls. Was told my multiple people to avoid. Should have listened

I have purchased several cars from Frank and they have always been solid. If I've ever had an issue…read morehe tells me to take it to Pepboy's as they are fair and honest.

I had a great experience buying a car from this small business. I thought the price was fair, the…read more2011 Camry I bought was very clean and almost a year later, is still running strong! The couple who owns the business were very accommodating as let me put down a deposit while I waited for the insurance check to come in so I could pay the balance. They even followed me to the rental company so I could return my rental and drive away in my new car. I would definitely buy another car from here.

Make sure they have the car. I asked for proof and they sent me old videos from another dealer and…read morealso photos from another dealer. Buyer beware.

This has been the most pleasant group I've come across. Service was A+ especially driving from…read moreKaty Tx to the Lafayette location. Kyle Credeur was extremely helpful, friendly, and well-mannered totally appreciate his service and will definitely be purchasing from him in the future. I'd like to give a big thank you to Seth Lacombe for all his work and for making sure everything was ready and prepared when we arrive. God bless the entire team.

Al Ledet was a pleasure to deal with and his experience was evident. And the quickest sale I've…read moredone.