The job was to replace the rubber shield under the front of the Camry. Quooted $249/ Should I bring cash.? No we take cash or card. But previously we got a discount for cash. No... no discount.
Ordered work to be done on the spot. Expected PARTS available following morning.
Did not hear for another week when I called. "Sure part just arrived this morning" . available to do the work that afternoon.
Work was done quickly ...within an hour.
Now comes the kicker ... I presented my credit card... "Oh, there is a 4% surcharge"...... BUT BUT BUT we talked about cash v credit card when I ordered .....
"We always add 4% "..... I know, BUT BUT BUT ....." DO YOU NOT RECALL i ASKED ABOUT THAT WHEN i ORDERED..... You made no mention of a 4% surcharge.
So I paid the the $9.77 .... My ride had left ..... and going to a bank would have been a hassle.
Why do businesses go back on their word .... stupid and short sighted. read more