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Donnelly Concrete

3.7 (3 reviews)
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American Custom Concrete

American Custom Concrete

(28 reviews)

Call them for an estimate to put a sealer on my landscape. They never showed up after waiting 2…read moreweeks for someone to come by. I called them on the day of my appointment because they were late. I was told someone would come by to give an estimate. I waited several hours after my appointment time, still Noone showed up. I later got a text to reschedule. I wasn't going to wait another week for an estimate. I decided to look else where. ​

**Worst Experience Ever! Stay Away!**…read more I can't express enough how terrible my experience with this company was. They engaged in the most deceptive business practices, and I would **never** recommend them to anyone. First off, they required me to pay **50% upfront** before doing any work, insisting on payment through **Cash App** or **Venmo**--which should have been a huge red flag. I trusted them and made the payment, but after that... **radio silence**. I didn't hear from them for a full **three weeks** after handing over the deposit. When I called to check on the status of the job, they didn't even know I had paid the deposit. Daniel had previously told me that they could get the job done within a couple of weeks, but now, **three weeks** had passed with no progress. Finally, after calling again, I was told the earliest they could do the job was almost **five weeks out**--and they already had my deposit. The owner, **Daniel**, came out to give the estimate and made all sorts of promises about how great the job would be. He even assured me he could **hide our electrical wiring**, which **never happened**. Before sending the deposit, I spoke to **Julie** at the office and emailed her a picture of what I wanted done. She confirmed it would be no problem and assured me she'd send the details over to Daniel. Everything seemed set, so I sent the **$2,500 deposit** via **Cash App**--huge mistake. When the crew finally showed up to do the work, **nobody knew anything about the design** I requested. I was told they could do it, but it would cost an **extra $700** because they needed to drive **10 miles** back to their shop to get a different stamp. A **10-mile trip** that would have taken **maybe 30 minutes** round-trip. They refused to work with us or compromise at all, making it clear that if I wanted the job done, I'd have to pay more. There was also NO consideration for the 60 square feet less that was not done. The patio was quoted at 15x16 and what was done was 15x12. The staff and owner was unwilling to do anything to help resolve the issue. As a homeowner, you're left feeling completely **screwed**. They had already taken my **$2,500** through Cash App, and I knew I wasn't getting it back. It's impossible to dispute or get a refund once money is sent that way, and they know it. Do yourself a favor--**avoid this company** at all costs. They have no regard for customer satisfaction and will **take advantage of you** the moment they have your money!!!

First Choice Chimney Service

First Choice Chimney Service

(5 reviews)

First Choice Chimney Service was wonderful to work with! Our house was having chimney/wood stove…read moreair flow problems and we hired Michael to add an outside air intake. This was to improve efficiency and heat output by helping our older wood stove achieve optional combustion temperatures. We also wanted to avoid an issue where soot had blasted through any crevice in the stove twice when oxygen level shifted quickly (at least that is what I think was the issue; I am no expert). This outside air intake would also help oxygen not be depleted in the room. It was an unusual request to make because of the type of wood stove we have but we wanted to make the system more functional and Michael installed the intake. He did good work the first day but I wanted to comment on his helpfulness the second day he came over. After the install of the air intake, the downstairs of our house was very cold because outside air was streaming through those same crevices that soot got through. Michael came back quickly after we called to add special insulation where he could on the stove and around the pipe/tubing leading outside. He made sure everything was sealed extra well and also put in a sort of switch thing to open and close the tubing when needed. This cold air coming in was not Michael's fault; it was because of the kind of non-pedestal older wood stove we have. I don't think any of us realized how many crevices there were that air would seep through. We are grateful that Michael came back to do these extra steps and fix our system at no extra charge. It was obvious he wanted to make sure we were happy with the work overall, and we are. We would hire him again and probably will if we have future issues or want to install a new stove one day!

Absolutely top notch. Great communications, honest pricing and outstanding work. SAFETY first,…read moretook time to assemble safe scaffolding and protections for my roof. Did excellent work and documented before and after work with a plethora of pictures. ME - When I give a 5 STAR review, they earned it. SFC US Army Retired

Donnelly Concrete - masonry_concrete - Updated May 2026

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