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    Donlon Construction

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

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    4 years ago

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    American Granite Tristate

    American Granite Tristate

    (4 reviews)

    Christine Dimas (owner) was the person we dealt with. Remodeling a home in Mayfield NY, we…read morecontacted her to request countertop purchase and installation. We gave a substantial CASH deposit. 1st problem, product we were sold is NOT available. 2nd problem installation. As complaints below, They do not show up. 3 times they missed the appointments with no notice. When they did show up the installer had to hack up the sink to "make it fit" and then damaged the new cabinet just installed. We sent pictures (numerous times), text messages (numerous), receipt for purchase of replacement cabinet (again sent numerous times). Excuse after excuse (father sick, she is sick, etc. etc.) Finally she said she can't do anything about it and referred us to Anthony Fierro in New Jersey to get a refund. Anthony is not listed as an employee or owner of this company. More excuses still no payment for the damages. We asked for their insurance carrier, refused to give the information.

    BEWARE! Kristine Dimas, the owner, offered a good price and promised a timely delivery and…read moreinstallation of the countertop. I gave her a substantial deposit; my kitchen contractor was ahead of schedule to make sure we were ready for the countertop installation. The template was completed as scheduled, but installation dates were repeatedly promised without delivery, leaving my contractor and me waiting each time. After two and half months, I was able to contact the countertop installer directly, only to be told Kristine had never given him any money so he could purchase the slabs and do the fabricating. It became obvious Kristine had no intention of having my countertop installed. I told her I wanted a full refund which she agreed to but had to borrow the money. After two days, I got my deposit back. Because of Kristine's lies and deception, my kitchen, which was supposed to take a month, ended up taking over four months to complete. From reading other reviews, it appears to be a common practice for Kristine to take deposits without delivering the promised product.

    Donlon Construction - contractors - Updated July 2026

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