I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

We hired Dukes Heating after our heater started making a very loud noise. From the very beginning,…read morethey were completely transparent with the quote. They arrived within the time window they had provided, performed a thorough diagnosis, and later called us to confirm the return visit and parts installation. Throughout the entire process, they were friendly, attentive, and extremely transparent. On the day of installation, we experienced a few unexpected challenges, but they stayed until everything was fully resolved and only left once the heater was working properly. They are honest, transparent, proactive, and truly professional. They honored the original quote they gave us on day one even though they had to stay here for longer than expected for the job they had to do, emphasizing that maintaining customer trust was their priority -- and they absolutely did. Andrew and John were fantastic -- they handled everything professionally and made sure we felt supported and satisfied every step of the way. We would recommend them to all of our friends, and if we ever need service again, they will definitely be our first call.

Duke is the best! Duke and his crew were professional, reliable, knowledgeable, and informative…read more My husband and I are very highly impressed with the end result. We are very satisfied and very happy with his service. Duke is a great person and business owner. You pay for the best and you will receive the best. Thank you Duke!! Dukes heating and air conditioning service. Thank you.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

Vini and his team provided great service for us including installing a new AC unit. Their prices…read morewere very reasonable compared with competing quotes.

Great service! Came out and serviced unit perfectly. Hopefully, I won't need them again but if I do…read morethey are the go to people.

Bill was awesome. Timely on his response to my Yelp request. Accurate in his cost assessment and…read moresuper friendly. I really appreciate him educating me on my boiler and how to do simple maintenance. I usually use a different company but Bill's response and price point were too good to pass up. I'll be calling him from now on.

Brace yourself because he will charge you for everything. You will be charged separately for…read moretrouble shooting and you will also be charged for his labor time to fix your system. You will also be charged for travel time to your destination. You will have a large repair bill by the time his visit is over. He uses a program on his computer with pre-programmed labor rates for absolutely everything. As a one man operation I would think he would work much faster than he does, but he is actually quite slow. And to top it off, if you ask him to explain the various charges, he develops an attitude. Buyer beware.

Very good experience with this AC vendor ! Showed up when scheduled, responsive when had initial…read moreconcerns and installed the unit quickly. Works well but in initial days of install. With price perks given (complementary maintenance package, etc.) and service responsiveness thusfar, I am expecting to be very satisfied with this Eco Pro relationship going forward.

Antonio S. performed a thorough ac inspection and cleaning. He was very professional and walked me…read morethrough my current april air system was loosing moisture since the air went into the furnace instead of out from the furnace. get on the maintenance plan too.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

They got back immediately and had a service tech out when they said he would be…read more They got back immediately and had a service tech out when they said he would be.

I will definitely be using elemental air and heating again. My heater was running cold and I didn't…read morediscover it until 10 PM. I was able to make connections with them and secure an appointment by 10:30 PM the same night they came out the very next morning, identified the problem. Fixed the problem and had my heat going in no time. pricing was fair and I did not feel overcharged thank you so much.

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!