Dishwasher was making a noise; called Larry and he was at our house within 2 hours. Poked around…read morethe dishwasher, asked questions, tightened a spring and replaced a couple of screws - dishwasher works great again.

I found Hipps here on Yelp when my washer was leaking and made a huge mess all over my house and…read moreinto the carpet in my living room. I saw the awesome reviews he had and decided to call. He arrived within 30 minutes, diagnosed the problem and charged me $62 for the water pump and very minimally for the cost of labor and driving. Overall my cost was well under $200. Not to mention, he was at my home for under a half an hour and was extremely personable. I asked for a business card to tape to my refrigerator and he gave me a magnet- even better! The repair was actually for my father's vacation home so he was happy to accommodate us with over-the-phone payment since technically I was not the customer. Larry Hipps is an excellent repair man who I would recommend to absolutely anyone in the Hendersonville and Flat Rock area.

The most amazing family owned business and honest as the day is long . Such a treat to work with…read morethem. They are fairly priced and offer wonderful value . All appliances up and running great ! Knew exactly what we needed .

My repairman, Johnny, says he is 85 years old, and he fixed my Maytag washer in less than 45…read moreminutes and only charged me $89! I found him pleasant, informative, and skilled at his job.

Every thing was done in an excellent and expedient manner. The price was as quoted. The service was…read moreperformed as requested. I highly recommend Nathan and Have Tools will Travel. The microwave and vent were installed perfectly.

Nathan came on Monday and said we needed a new part that would not come in until Saturday. On…read moreSaturday he came and installed the new part. The dishwasher still leaks. I've tried calling and texting him but there is no response.

This is such a professional outfit. Formerly located near downtown, now in a new location off…read moreAirport Rd. in Hendersonville. They've helped me out many times when my vacuum has been on the blink, and have won my loyalty for life!

I recommend the Vacuum Center without hesitation. Jarred, the owner, has always been pleasant and…read morestraightforward. He has never charged me to asses any problems with the machines that I've brought in. Sometimes I have chosen not to have them serviced or repaired - no problem. A couple of years ago my Electrolux (which I had purchased from a different dealer, 20 years earlier) started to have problems. Jarred and I discussed the issues that were worth fixing and the ones that would have to wait. He was able to replace a part that was costly and difficult to find, with a very good substitute. Recently, that particular machine burned out the motor and it was time to replace it. Jarred asked some good questions about how I use my vacuum (floors, pet hair, dusting, etc) and made some recommendations for a new vacuum. There was no pressure to buy more machine than I needed. I purchased a Sebo from the Vacuum Center because Jarred has confidence in the manufacturer and he is able to service it, if needed. I am very satisfied with my new vacuum.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.

Had questions about dryer parts and how to properly place belt .. got back with me timely manner I…read morewould recommend this company.

Just had my first experience with Freedom Appliance and what a pleasure, Came at the appointed time…read morediagnose the problem within five minutes order the part and then came back at the scheduled second appointment time to repair my refrigerator it works great now my technician was Michael was very friendly, honest and the repair was a reasonable price. I highly recommend this company

I scheduled for a washing machine repair. This guy walked into my house, spun the container for the…read morewashing machine and literally five seconds after he got there pronounced that I had a $1,000 problem because the ball bearings were shot. My washing machine had been moved for some floor repairs so I really thought the problem was related to that so I said I don't think that's what the problem is. He said "how long have you been doing this?" Then he said "fixing washing machine?" Not only was it a rude thing to say, the way he said it was incredibly ugly and disrespectful. We talked a little further about what the washing machine was doing and I told him it was just not starting. And then I added it was holding up between cycles. And he said "well, which is it?" Again, super contemptuous and rude. It turned out that the person who moved the washer back into place after it was moved just didn't turn the water back on. That's all it was. So if you want someone to slapdash misdiagnose your appliance with a $1,000 problem and be hostile and rude when you ask for more information Mike's your guy!

Excellent service. Accurate quotes. Timely service. I trust this company to come through and they…read morealways do.

call me appliance about a dryer problem Told it be $170 to…read moreanalyse Technician came out told me the problem without opening the dryer. Said it would be $468 to repair Said parts came in a Kit Repaired it in well less than an hour I call the office asked for a detailed reciept I was told their software didn't allow it, told them they needed new software. I looked up the kit it was around $30 or less so I paid around $400 for labour Not Going to use them any more I was ripped off the technician was kind not his fault It is the company

I had an emergency and he responded within 15 minutes. He came quickly and was able to handle the…read moreissue. He is very courteous and knowledgeable. He was also able to fix a few other issues we had as well. I would highly recommend him for any maintenance issues.

From the owner: Guthrie & Daughters: Your Local Experts for Reliable Appliance Install, Repair & Service. read more