I called Flow for washer/dryer service. They came out the same day & fixed my dryer. There was a…read morepart needed for my washer so they ordered it and called within a few days to install it. Very prompt & did very good work. I would definitely use them again!

I am gaving an emergent issue with my refrigerator for the last 48 hours and I realize some…read morecompanies may not work or want to work over the weekend or holiday weekend, but it would have helped to have the business get in touch with me after the initial message. My next messages went unanswered and it adds stress to an already stressful situation. All our food and frozen items are going bad now.

We bought a Bosch dishwasher from Lowe's that stopped working after just two weeks. We called Bosch…read moreto get warranty service and were referred to this company. We have tried repeatedly to contact them, but they do not answer their phone nor respond to voicemail messages. Bosch hasn't been able to reach them, either. Apparently they are the only Bosch warranty service contractor in this area. I'm assuming they may be out of business.

Zeb was professional, communicated well, and provided exceptional service…read more Unfortunately there aren't more service providers like Starfox. What a great value, he was fair and shared the repairs needed and costs every step of the way. I called for help with a wash machine that wouldn't drain and he made short work of the project. I was glad to have Zeb in our home, he was clean and respectful and I would hire him again and again! He is Awesome

Adam is FANTASTIC!!…read more Having issues with my dryer, so I came on Yelp to find an appliance repair service. Found ADF Appliance Repair and I will be forever grateful! Adam is very knowledgeable, and it was helpful that he explained everything about what went wrong and why. He calls prior to arriving and he is always prompt and polite. Will always use ADF moving forward for any appliance repairs. Highly recommend calling Adam!

Adam, the technician and owner, seems pretty knowledgeable regarding appliance repair. He also has…read moreintegrity in that he did not try to "fix" our gas stove and run up a big bill, but informed us that we would come out ahead financially by just purchasing a new stove. Furthermore, he advised us to get a basic model new stove instead of one with all the bells and whistles because there would be less to go wrong. Sound advice.

Excellent service. Accurate quotes. Timely service. I trust this company to come through and they…read morealways do.

call me appliance about a dryer problem Told it be $170 to…read moreanalyse Technician came out told me the problem without opening the dryer. Said it would be $468 to repair Said parts came in a Kit Repaired it in well less than an hour I call the office asked for a detailed reciept I was told their software didn't allow it, told them they needed new software. I looked up the kit it was around $30 or less so I paid around $400 for labour Not Going to use them any more I was ripped off the technician was kind not his fault It is the company

Sebastian took a look at our dryer which was impacted by water during Helene, and reported no…read moreapparent water damage. Started it up and it worked just fine. Finally some good news! Thank you Sebastian for your prompt arrival and friendly service. I highly recommend Appliance Zen.

Sebastian's experience and expertise was clear from the start. He was able to get my dishwasher…read moreback up to snuff just by clearing gunk (lots of it) from the spray arms. He said the load on the pump from that back pressure usually destroys the pump, but there was a glimmer of hope that it would work fine after being cleared out. Well that glimmer turned out to be right so I was good to go for just the cost of a service call. Thank you!

My partner and I recently stopped in because it was so difficult to try and organize a purchase of…read morea good quality washer and dryer elsewhere (ex- nobody on Facebook wanted to deliver and many other places didn't have great reviews or options) We stopped in about 30 minutes before close (oops-sorry) and the owner/manager was helping someone. Someone was ahead of us too. He was so sweet and apologized asking us if we could wait. We assured him we could and browsed. Even though it was closing time he really took his time walking us around and discussing options. He showed us some options in the back that were available. He also was honest and patient as we asked questions. We decided on two machines (washer and dryer) with delivery ($50 for delivery and each machine was around $200). Overall worth it for the ease, attention and peace of mind. They were a bit backed up with deliveries but got us in the next week. They were flexible ish with when the delivery could be which helped my work from home situation out. The delivery men were incredibly sweet, efficient and professional. They communicated well and did an awesome job even staying to make sure everything worked. The machines are great and they assured us we could call with any problems. Highly recommend this option if you need appliances that are used but quality (they also have other things gs such as fridges and microwaves).

From the owner: We sell new and refurbished appliances! All appliances come with great warranties! We sell Speed…read moreQueen W/D sets.. We also offer in-home appliance repair!

This will be a difficult review to write. I never like to be so negative, however this situation…read morewarrants it. I called "In His Time" repair to deal with a dishwasher problem where the machine had difficulty starting a cycle. The owner, Terry Wilson, came out and immediately diagnosed the problem to be the electronic panel. He explained that LG dishwashers were notorious with these panels failing and needing replacement. This diagnosis was seemingly very easy for him to define, he explained that this was very common. He recommended that if I was comfortable with doing basic repairs that I could order the part myself and install it to save myself any additional expenses. I felt comfortable with his ease of explanation and knowledge of what he was saying. He also told me I should expect to replace this panel every few years because it will eventually fail again. I was obviously disappointed to hear this but given today's state of appliance quality, I wasn't shocked. I paid him his service fee of $65 and then proceeded to order the $195 panel. Once I received it, I installed it without too much difficulty. Unfortunately, it had absolutely no effect on my problem. After repeated attempts to contact Terry Wilson, he called me back. When I told him what I encountered he immediately told me how I made the mistake of buying the part when he recommended that I should have purchased a new dishwasher. I tried to explain to him that we never discussed buying a new dishwasher but he wouldn't hear of it and emphatically told me that this was his recommendation. It was obvious that he wasn't interested in entertaining any other option and rather than get into an argument with him I politely ended the conversation and said good-bye. i subsequently did more research and discovered that a common solution to my problem showed it was probably related to the latch switch. I found I could get one of those for $50 and ordered it. It was easy to install and immediately fixed the problem. So, in the end, I was in over $250 by using "In His Time" to help me falsely diagnose the problem and then when I explained to him the situation Terry wasn't even remotely open to the idea that he might have misdiagnosed the situation.

Honest, kind, professional, curious and got my washer fixed!!! Jerry is a great guy and is so…read moreknowledgeable!

Outrageously expensive. Went to Caldwell Appliance in Hickory and got similar items for much less…read more And they had better service with an extremely friendly and helpful staff. They also didn't have some of the high end brands I like that were available at Caldwell.

Save yourself the time, money, energy, and unnecessary headache and go shop somewhere else…read more To say that our experience with Haywood Appliance was disappointing would be a huge understatement. As much as it pains me to say it, you are better off going to Lowe's or Home Depot. We purchased over $12k worth of appliances through Haywood Appliance as part of a new home purchase through a builder. There were extensive delays in lead time (I'm not dinging them for that - this was completely out of their control due to the extensive supply chain issues in 2021) and our Salesperson Malinda was a complete nightmare to work with. We had to make repeated phone calls and send multiple emails to get basic information and updates that we needed. Again, this was out of their control but she acted as if it was a chore / not her job to get us any updates or help us navigate the process. Fast forward to today: we now have our appliances but have had to have a technician out to our house 3 times already. Each time, we have had to send MULTIPLE emails to Jennifer in the service department just to get a response. Our most recent email was sent to her 15 days ago and we have not received any response (for an issue that's been going on for 2 months and makes our 6 month old dishwasher completely unusable). I'm all about spending money with local businesses but I will never spend another dime with Haywood Appliance again. We were OK spending a little bit more money to get our appliances from Haywood because we figured we would get better service than the big box stores. (They have all the same products but don't offer any of the discounts!) Boy, were we wrong! The *only* thing that could set them apart was their service which has been non-existent. I only hope I can save someone else from having this same poor experience.