I called Flow for washer/dryer service. They came out the same day & fixed my dryer. There was a…read morepart needed for my washer so they ordered it and called within a few days to install it. Very prompt & did very good work. I would definitely use them again!

I am gaving an emergent issue with my refrigerator for the last 48 hours and I realize some…read morecompanies may not work or want to work over the weekend or holiday weekend, but it would have helped to have the business get in touch with me after the initial message. My next messages went unanswered and it adds stress to an already stressful situation. All our food and frozen items are going bad now.

We bought a Bosch dishwasher from Lowe's that stopped working after just two weeks. We called Bosch…read moreto get warranty service and were referred to this company. We have tried repeatedly to contact them, but they do not answer their phone nor respond to voicemail messages. Bosch hasn't been able to reach them, either. Apparently they are the only Bosch warranty service contractor in this area. I'm assuming they may be out of business.

Zeb was professional, communicated well, and provided exceptional service…read more Unfortunately there aren't more service providers like Starfox. What a great value, he was fair and shared the repairs needed and costs every step of the way. I called for help with a wash machine that wouldn't drain and he made short work of the project. I was glad to have Zeb in our home, he was clean and respectful and I would hire him again and again! He is Awesome

Adam, the technician and owner, seems pretty knowledgeable regarding appliance repair. He also has…read moreintegrity in that he did not try to "fix" our gas stove and run up a big bill, but informed us that we would come out ahead financially by just purchasing a new stove. Furthermore, he advised us to get a basic model new stove instead of one with all the bells and whistles because there would be less to go wrong. Sound advice.

Adam is FANTASTIC!!…read more Having issues with my dryer, so I came on Yelp to find an appliance repair service. Found ADF Appliance Repair and I will be forever grateful! Adam is very knowledgeable, and it was helpful that he explained everything about what went wrong and why. He calls prior to arriving and he is always prompt and polite. Will always use ADF moving forward for any appliance repairs. Highly recommend calling Adam!

Technician came out to fix my ice maker. He started by pulling the water filter from the fridge…read morewhile the water was still turned on, soaking the kitchen. Bad sign. He then couldn't fix it so he shoved the ice maker back into it's cubby, unplugged, crooked, and with a screw missing. I called to get that fixed, so he came out and put the ice maker back together like he should've done when he was here the first time. But, ice maker still not fixed, so he says we need to order a part for $265. This after I've already paid $175 for him to come break my refrigerator the first time. Ok, part arrives, he installs it, and of course, it doesn't work. He wanted to order another part for me to pay for, but I declined to pay for that. Am I supposed to just keep paying for parts until this untrained technician lands on one that works? I hear nothing for a few weeks so i called to see what happened. They say they'll look at my account and call me back. A week later, after no call back, I call again. Get the same answer but this time I actually got a call back telling me that "due to the service profile, we can no longer service that refrigerator". I then asked for a refund, considering I paid this scam company $440 to fix my ice maker and it's in worse condition then before. Nope, no refund, no working ice maker. I'm trying to do a charge back with my credit card company now

Excellent service. Accurate quotes. Timely service. I trust this company to come through and they…read morealways do.

Sebastian is a good fellow and he knows appliances well. He has helped both us and my dad on…read moredishwashers, dryers, and refridgerators... repairs, cleanings, and new installations. Sebastian knows his business.

Sebastian took a look at our dryer which was impacted by water during Helene, and reported no…read moreapparent water damage. Started it up and it worked just fine. Finally some good news! Thank you Sebastian for your prompt arrival and friendly service. I highly recommend Appliance Zen.

My partner and I recently stopped in because it was so difficult to try and organize a purchase of…read morea good quality washer and dryer elsewhere (ex- nobody on Facebook wanted to deliver and many other places didn't have great reviews or options) We stopped in about 30 minutes before close (oops-sorry) and the owner/manager was helping someone. Someone was ahead of us too. He was so sweet and apologized asking us if we could wait. We assured him we could and browsed. Even though it was closing time he really took his time walking us around and discussing options. He showed us some options in the back that were available. He also was honest and patient as we asked questions. We decided on two machines (washer and dryer) with delivery ($50 for delivery and each machine was around $200). Overall worth it for the ease, attention and peace of mind. They were a bit backed up with deliveries but got us in the next week. They were flexible ish with when the delivery could be which helped my work from home situation out. The delivery men were incredibly sweet, efficient and professional. They communicated well and did an awesome job even staying to make sure everything worked. The machines are great and they assured us we could call with any problems. Highly recommend this option if you need appliances that are used but quality (they also have other things gs such as fridges and microwaves).

From the owner: We sell new and refurbished appliances! All appliances come with great warranties! We sell Speed…read moreQueen W/D sets.. We also offer in-home appliance repair!

I called Mr. Wilson on a Sunday evening because the refrigerator part of my fridge/freezer was not…read moreworking. He was at my house the next morning at 9 am. He diagnosed the problem, tested his theory with some gadget, which confirmed it. He was able to get the needed part from the supply house not far from here, came back and installed it and-- YAY the fridge began to cool down. A very kind and interesting man, I HIGHLY recommend him.

This will be a difficult review to write. I never like to be so negative, however this situation…read morewarrants it. I called "In His Time" repair to deal with a dishwasher problem where the machine had difficulty starting a cycle. The owner, Terry Wilson, came out and immediately diagnosed the problem to be the electronic panel. He explained that LG dishwashers were notorious with these panels failing and needing replacement. This diagnosis was seemingly very easy for him to define, he explained that this was very common. He recommended that if I was comfortable with doing basic repairs that I could order the part myself and install it to save myself any additional expenses. I felt comfortable with his ease of explanation and knowledge of what he was saying. He also told me I should expect to replace this panel every few years because it will eventually fail again. I was obviously disappointed to hear this but given today's state of appliance quality, I wasn't shocked. I paid him his service fee of $65 and then proceeded to order the $195 panel. Once I received it, I installed it without too much difficulty. Unfortunately, it had absolutely no effect on my problem. After repeated attempts to contact Terry Wilson, he called me back. When I told him what I encountered he immediately told me how I made the mistake of buying the part when he recommended that I should have purchased a new dishwasher. I tried to explain to him that we never discussed buying a new dishwasher but he wouldn't hear of it and emphatically told me that this was his recommendation. It was obvious that he wasn't interested in entertaining any other option and rather than get into an argument with him I politely ended the conversation and said good-bye. i subsequently did more research and discovered that a common solution to my problem showed it was probably related to the latch switch. I found I could get one of those for $50 and ordered it. It was easy to install and immediately fixed the problem. So, in the end, I was in over $250 by using "In His Time" to help me falsely diagnose the problem and then when I explained to him the situation Terry wasn't even remotely open to the idea that he might have misdiagnosed the situation.

UPDATE: I recommend a different dealer, and getting an LG product. The Haywood repair service…read morebrought by the new drum today. We inspected it before it was installed. That drum had the same metal burrs that we had in the original washer! The service professional agreed. I heard him tell his colleague that it had been inspected and he was told it was okay. And again we will be back at the laundromat without any reimbursement after spending $1500 on their product!! We are having a big renovation project done at our house, and purchased all high-end kitchen appliances from Haywood. We also purchased the top tier Speed Queen washer/dryer. Two weeks after delivery our clothes came out with snags. Two pair of men's dress pants are completely ruined. Other clothes have small snags all over. We discovered a metal burr sticking out between where the tub drum meets the base. When the service professional came, he stated that he had never seen a Speed Queen drum like that before. Haywood said they would replace the drum. We asked for a replacement machine and were denied, even though we have made such large purchases from them. We feel that this washer was not inspected properly, because it would not have passed. It makes us wonder what other problems will occur later. They informed us that they would not reimburse for the clothes nor have they offered reimbursement for the expense of the laundromat, even after spending $1500 on a washer! We are sure that no employee at Haywood would accept this washer. Therefore, a customer should not be forced to do so. I sure hope they stand behind the kitchen appliances!

They were courteous, responded quickly and got the job done! I would definitely use them again.read more