I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

What could be more frustrating than feeling unheard or unsupported by your own doctor--especially…read morewhen you're trying to advocate for your health? After my original primary care doctor opted out of the medical group associated with my insurance, I decided to find a new PCP. I chose Dr. Ho based on many positive reviews and was hopeful I'd receive attentive and thoughtful care. Unfortunately, that hasn't been my experience. I scheduled my annual checkup, and the appointment was relatively easy to make--easier than with my previous doctor. During the visit, Dr. Ho took time to go over my family medical history and current concerns, spending nearly an hour explaining various medical terms. While thorough, it felt more like he was showcasing his medical knowledge rather than truly listening or showing empathy. I mentioned a specific concern--a small lump near my uterus--and requested an ultrasound. Dr. Ho dismissed it at first, saying if there were a tumor or cyst, I would not be able to feel it clearly from my skin. Thankfully, he still agreed to send me for an ultrasound and gave me a referral to an OBGYN for further evaluation. However, things quickly went downhill from there. The ultrasound referral had my last name spelled incorrectly. I'm still unsure whether that error came from Dr. Ho's office or the medical group. I also never received the referral letter to the OBGYN. When I called the office multiple times to follow up, the front desk staff was impatient and quick to blame the medical group for the name mix-up and the missing referral. I contacted the medical group myself--they corrected my name but told me Dr. Ho's office never submitted the OBGYN referral. I decided to move forward with the ultrasound anyway. That's when things got even more frustrating. The ultrasound technician informed me the referral was only for an abdominal ultrasound, not a pelvic/uterine one. As a non-native English speaker, I had assumed the referral covered the area I was concerned about. Instead, I ended up with a scan of everything except what I asked for. When I called Dr. Ho's office to clarify, the staff insisted that the abdominal ultrasound was "sufficient" and told me to speak to the OBGYN about uterine concerns--again, the referral I never got. After more back and forth, they said they'd resubmit the referral. Two weeks later, I still hadn't received anything, but I was able to get the referral number from the medical group. When I finally tried to book an appointment with the OBGYN, their office told me the referral was only for a pap smear, not for evaluating my actual concerns. On the same day, Dr. Ho's office called to discuss my ultrasound results. I asked again about the proper referral, and the front desk staff responded dismissively, saying it was the OBGYN's responsibility now--or that I should just come in to talk to Dr. Ho again. At this point, I'd had enough. I shouldn't have to fight this hard for basic coordination of care. I don't feel heard, cared for, or respected--not by Dr. Ho, and certainly not by his staff. I've decided to switch primary doctors. No one should have to chase down referrals, correct clerical mistakes themselves, or beg for appropriate testing--especially when it comes to something as important as your reproductive health.

As a medical student, I've met many incredible doctors but Dr. Kodama at Ohana Osteopathy is truly…read moreone of a kind. She brings all the clinical expertise you'd expect from any physician but additionally has the ability to treat her patients so well with OMM. She's exceptionally gifted at it. I had the chance to be treated by her and the session left me feeling grounded, realigned, and more energized. The supplements she recommended helped me feel revitalized at a time when school stress was catching up to me. The best part? The environment she creates. Ohana Osteopathy is a place to heal rather than just another clinic. You're welcomed, listened to, and cared for in a way that might seem rare in medicine these days. If you're looking for a physician who blends the sharp mind of a medical doctor with the intuitive, healing touch of osteopathic care, Dr. Kodama is the real deal!!

My first appointment was 90 minutes which included my medical history, examination and treatment…read more Dr Kodama listened to my concerns, she spent time to get to know my body and put it in the best possible state for healing to begin. The practice is called Ohana, which in Hawaiian means family and you definitely feel like you're a part of her family. I am so happy that I found her.

I can't say enough great things about Dr. Patel and my experience with testosterone pellet therapy…read more The insertion process was surprisingly easy--there was absolutely no pain during the procedure. It was a little uncomfortable for about a week afterward, but nothing difficult to manage, and after that I didn't even notice it was there. By the second week, I started seeing real improvements. My sleep dramatically improved, which was the first major change I noticed. Shortly after that, my libido returned--something I honestly thought was gone for good. I've also experienced a noticeable boost in energy and much clearer thinking, with the mental fog I used to struggle with significantly improving. Dr. Patel has been incredibly attentive and thorough throughout the entire process. She closely monitors my progress and makes sure every question or concern I have is addressed. I always feel heard, supported, and well cared for. Her nurse is also wonderful--so kind, attentive, and helpful, which makes every visit even more pleasant. The office environment itself deserves a mention too. It's incredibly welcoming and has such a peaceful, almost zen-like atmosphere that immediately puts you at ease. Dr. Patel and her team are truly the best, and I'm so grateful for the positive impact this treatment has had on my health and quality of life.

Doctor Patel is awesome! I have had the pleasure of being her patient for many years. Her…read morededication to her patients is something I feel so incredibly fortunate to have found. She's helped me get to the bottom of several health issues and is always incredibly fast at seeing me if anything ever arises. Her dedication to helping the body with not only medicine if needed, but with mind body awareness is something I think is so important because she treats you specifically as to what you need for your entire well being. She and Estrella make you feel so seen and really ease your mind when you are going through stuff. I have always had medical anxiety and they put me at such ease....and of course seeing Violet the wonder dog helps too as dogs always help me stay calm and comforted! I never feel anxious when I go to Heart of Bodhi, between their concern and calm energy and the soothing atmosphere of the practice, I feel absolutely safe and relaxed. Dr. Patel really cares and is so thorough! I have autoimmune stuff and she has been such an integral part of my feeling healthier! I can't recommend her enough. I've seen so many doctors for various things in my life and can say without question that she is the first doctor who has been there for me and made me feel so incredibly seen and cared for. She doesn't cut corners or brush things off, she take you very seriously and helps you get to the bottom of whatever is going on with precision, care and a medical and wholistic approach that I appreciate beyond measure. She and Estrella and Violet are Incredible and I feel beyond blessed to have them in my corner!!

I have been battling Vestibular Vertigo for 8 months. Referral after referral and none have the…read moreword, Vertigo. They list headaches. Neurologist: You don't walk well, you are susceptible to falls (6), your medications are fighting each other. You, have no quality of life. With your medical conditions, I can no longer treat you. Referral to Neurologist: after about 15 minutes, I fully described my Vertigo and migraines every day, I don't know what to do. Referral, back to my Dr. After 8 months, he wants me to start all over again. The office left a message, you are asking for a referral to your ENT. Guys, THAT IS A BOLD FACE LIE. I ASKED FOR A CASE WORKER! I pushed the Optum EOL button a while ago. Red flags should have gone up. My Dr. thinks it's a joke. Joke: I start hospice tomorrow! PLEASE BE VERY CAREFUL WHEN YOU ARE AT YOUR DR.'S OFFICE AND WORDS ARE SPOKEN...THEY, ARE, NOT, ON THE SUMMARY!

Had a review 7 years ago and this place is so evil, just because I did a few complaints of staff…read morefor stuff mentioned in last review to my insurance, this Place put in my Medical Chart I am a RACIST. My pain management doctor warned me about that. So after investigating, they said I filed 8 complaints against 8 Asian Providers since 2014. That's not even true as most were for the general staff not doing their job, losing surgery paperwork to do Pre Op, and other things mentioned in my prior review. Ridiculous, I live in the SGV, just do a population search and 68% of the population in SGV is Asian. So most likely I am going to get a provider that matches what that census data shows. Also, they accused me of being Perverted with a doctor there, but that female doctor wore mini skirts and never crossed her legs when sitting across from me so what the heck is a guy supposed to do but notice her lace boy short panties are showing during at least 8 different office visits? I complained about that Dr not being Lady Like, not crossing her legs, I said please do not let her wear mini skirts, at least wear pantyhose, leggings or tights so panties do not show, and that Office flipped it into accusing me of being a pervert and used doctors for sexual arousal. I am married, and get the best *** ever. Just a Terrible office to go to but I am stuck because I lose my specialists and lose 3 surgeries planned later this year if I went somewhere else. The latest complaint is this. I went on Vacation and my 2 Mounjaro PENS malfunctioned so I needed my PCP to send a refill of my diabetes medication to a local pharmacy in California. I sent 3 emails to covering doctors, but I think the Patient Liadon actually wrote back and told me to Stop harassing staff with my emails they are busy with other patients. I mean anyone diabetic who has blood sugar of 410 needs attention from their doctor, so for my doctor to fail to respond to my diabetes issue, is super unprofessional and if I were you, I'd never trust this Optum Monrovia. My photo shows I was not lying about needing my medication, it was 410 over 3 hours ago!

I stumbled up Dr Hyun on Yelp after being in pain and desperate to find another DO who specializes…read morein osteopathic manipulative treatment (OMT). I've been having OMT done for over 15 years, it's the only treatment that remedies my back, hip and knee pain,as well as places me physically back into alignment. I feel like it was fate I chose her in the sea of doctors! She's easy to talk to ,down to earth and a compassionate listener. She explained her OMT treatment in detail and added that she feels acupunture magnifies the treatment plus makes it hold longer, but it was my choice. I decided to try it, and yes , she was 100% right! I've been pain free for longer than usual. I highly recommend her if you're looking for a real DO or a primary physician!

Very professional and knowledgeable and easy to talk to! I love her holistic approach. I went for…read moresome facial treatments and was very pleased with the whole process and most importantly the results. She was happy to talk to me about some other health issues and I didn't feel rushed. Will definitely return and recommend to others.

Dr. Peng is one of the best primary doctors I ever had. He's knowledgeable, professional, and…read moreattentive to your medical needs. Wait time is quite prompt or short, and the office staff is very helpful and friendly. The office environment is clean, modern and pleasant which is a definite bonus.

Very caring,kind and a good listener. Took his time to explore all options with me. Very clean…read moreoffice and nice office staff.

Dr. Ho has to be one of the most patient doctors out there. After getting assigned to him for my…read moreprimary care, I have not had a single bad experience with my visits at his practice. He is always attentive, educational and empathetic to me (and I would assume the same applies to his other patients). The front desk ladies are very friendly too. They make check-in and check-out smooth as butter every time. My final honest words is that I can not find a weak point of how Dr. Ho and his staffs run the business. 5 star!

I had a nasty cough since Christmas. I searched up my nearby doctors, and Dr Ho popped up. He was…read moresuper nice and very detailed oriented. We ended up chatting about anime at the end my session. His office is nice and clean, front desk is very friendly. The most important part is I feel better after seeing him. And I later found out two of my neighbors also has him as their family doctor. Two thumbs up from me.

Dr. David Seto is truly a rare find. He's not only a board-certified medical doctor and osteopathic…read morephysician, but also a highly skilled acupuncturist. He currently practices at the VA Hospital, which speaks volumes about his deep commitment to healing and serving patients like me...people who have spent years visiting countless doctors and specialists in search of real answers and lasting relief. After so many frustrating experiences, finding Dr. Seto honestly felt like hitting the jackpot... and I don't say that lightly. He is kind, compassionate, humble, and extraordinarily gifted at what he does. Despite his impressive academic background, he carries himself with genuine warmth and humility. His credentials are exceptional: Princeton University for his undergraduate degree (on scholarship), New Jersey Medical School for his medical doctorate (also on full scholarship, graduating with Alpha Omega Alpha honors), followed by residency in Internal Medicine at Weill Cornell Medical College of Cornell University. He's board-certified by the American Board of Internal Medicine. What truly sets him apart is his dedication to integrating Eastern and Western medicine. After his formal training in the U.S., he lived in Beijing, China (2013-2015), where he apprenticed under Dr. Wang Ju-Yi, a pioneer in classical Chinese acupuncture. He has accumulated thousands of hours of advanced clinical training in acupuncture and osteopathic manipulation, and is a member of several prestigious organizations including the American Academy of Osteopathy and the American Academy of Medical Acupuncture. During my first visit, what stood out was how thorough and thoughtful his intake process was. He took the time to ask deep, meaningful questions about my history to uncover the root cause of my issues, something no other doctor had done before. He discovered a long-standing blockage in my system and addressed it using a powerful combination of osteopathic manipulation and acupuncture. After just one session, I felt a remarkable difference throughout my entire body. This is not an exaggeration. Unlike the rushed, impersonal experiences I've had with many Western doctors, Dr. Seto devoted over four hours to my initial appointment, determined to understand my condition from every angle. It was the most comprehensive, patient-centered experience I've ever had. I also want to mention Yvonne, his incredible office manager, who was kind, patient, and thorough in explaining everything before my appointment. She made me feel completely at ease. At 65, after years of bouncing from one specialist to another, I finally feel like I've found the doctor I've been searching for. This was my first time experiencing the combination of osteopathic manipulation and acupuncture, and though I had some doubts initially, I'm so grateful I kept an open mind. If there's a wait to see Dr. David Seto, let me assure you... he is absolutely worth the wait.

Hands down one of the best at what he does. I've been going for a few years now and I'm always…read moreimpressed by the doctors knowledge and know how. Not to mention this stuff really works. He keeps things simple and he's just as cool as he is informed & professional.

Dr. Hong is an amazing Doctor. Talking to patients in her waiting room is just the tip of reality…read more Pregnant moms from pregnancy to birth rave about her care, professionalism and manor. She began seeing my wife in May 2025 after she suffered for years and underwent numerous scans and procedures across many cities, specialists and doctors. Dr. Hong was both diligent and proactive after locating a growth. Following a positive carcinoma biopsy, Dr. Hong ensured my wife was assigned and treated by one of the best surgeons in the field, (Dr. Pham of USC Keck). We were blessed to find this amazing doctor and we will always be greatful for her amazing response.

The front desk screwed us over on appointment time changes. Got a call about a week ago before the…read morescheduled appointment and said the doctor will have a procedure earlier on that day so will have to move our appointment from 2:30pm to 3:15pm. When we arrived on time, we were not called before other parties that arrived later than us. It turned out they didn't update our appointment time in their system and considered us late. No apologies and no attempt to correct the matter which resulted in 1.5 hours delay of our rescheduled appointment time. Lame excuses and lie about maternal patients having priority, which is more like they don't want to do anything to rectify the issue that they created.

Dr. Shen is an absolute treasure that you just have to meet! She honestly CARES about her patients…read more She spends time with you, and explains everything so beautifully! She really knows what she's talking about! I've been going there for quite some time already and she's helped me with so many ailments, it's hardly a coincidence anymore. She knows what she's doing and it's pure magic! I highly recommend you visit her and make sure you are patient. Acupuncture does not work in one visit. But it works. I have proof. Before and after pictures. Not to mention the feeling. You will feel better.

Well, 5 years ago my friend in Hawaii told me about Dr. Shen and that…read moreshe had worked with her Mother 40 yrs.earlier. I was told I had Lymphoma and had started Chemo, which I wasn't to keen about. Dr. Shen was really interested in my whole being and formulated an herbal tea for me just by looking a pictures of my tongue and my blood work from at the lab. Dr. Shen has reformulated my tea 4 times, !st. time was to keep my energy up and so far I haven't missed any work unless it was climate related. Then being the chemo blew my large intestine open, I had an external clostomy bag. Dr. Shen reformulated the tea again so the Cardiologist then signed off on the reverse surgery. Another time Dr. Shen found in my lab work a life threating sepic issue that 2 other Palo Alto Drs. missed. Basically Dr. Shen is a real human being that cares about your good health, she has sent me a Christmas gift of edible mushrooms and even sweet rice which helped me gained back the 45 lbs. lost. She even called after Xmas to see if I would like some more shitakie mushrooms as her other patience. i have told dozens of friends and relatives about her as she saved my life!