I have been coming here for over 12 yrs. Watch repairs, band adjustments and battery replacements…read more This last visit they broke my watch band while replacing my battery, said the band was old and wanted to charge me for a new ugly replacement band & charge me for the battery replacement. I love supporting small businesses but not this one anymore!

Customer service is excellent. Will be back for all my future watch service and repair needsread more

George was nice and informative. We purchased diamond earrings for our baby. Good quality for…read moredecent price. A pair of 1/4 kart VS lab diamonds with 14k white gold For 350. They had a Mother's Day discount at the time.

My ring looks fantastic, they fixed my prongs & dipped my ring. I will definitely come back for…read moremore repairs.

Priscilla was the absolute best to deal with!…read more Always taken care of me throughout the years doing business with them! 10/10 Recommend

Ciro and his crew always holding me down, best jewelry repair guys in town for sure ! Convenient…read morelocation near the entrance at the Galleria, (I often park on the curb and run injhħthe place to go if you've got some unwanted gold! Do yourselves a favor and at least pop in and give them a shot at your business! They fix all sorts of jewelry, polish, set, repair, watch batteries, service Rolex, Breitling, and other high end, and even MK and Casio G shocks they do it all! Best of all they're ALWAYS FRIENDLY AND WILL WORK WITH YOU as long as you're reasonable! HANDS d

Very friendly and knowledgeable staff. Took my jewelry in to get repaired. My pendant was missing a…read morediamond, and my ring needed to be dipped in rhodium. Less than 1 week and it was returned in beautiful condition!!!

I come here anytime I need a new watch or any of my watch care or repair needs taken care of. I…read morehave been to alot of watch stores but this one sets the bar. Bobby is always a pleasure to work with and really knows what he is doing 10 s .

What an amazing experience! I wanted an anniversary band added to my wedding set. They listened…read morecarefully to my design idea, had a beautiful computer-generated rendering to approve, and made adjustments I suggested. The result is stunning! I highly recommend AD Jewelry Creations for design and repair. Fantastic staff and highly communicative throughout the process.

Extremely thorough and nice work. Wonderful seeing everyone…read morethat works there also. If you have not went to them then you have to go!

Joshua is really personable and very helpful. He is very knowledgeable and great with watches…read more Well, he was trained and got his degree in watch repair in France and worked in a lot of reputable high end watches entities. Very detailed oriented. He has great costumer service attitude, very funny but most importantly he knows his watches and he loves what he does. He takes his time and really value his costumers and from the short time we were there i can tell that his costumers love him. Joshua's watch repair is the place to go for all your watch needs, someone you can trust. Thank you Joshua

I dropped off my neovintage watch at Joshua and he was a delight to work with. Omega Boutique had…read moretold me that I needed a complete overhaul since the water resistance was non existent on my diver watch. Took it to Joshua and he was so nice and great with communication. Told me I just needed 4 new gaskets and he was so reasonable. I will start taking all of my watches to him. When I get my watch back from him, I'll show the world his handy work too.

I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.

Great experience getting the batteries replaced in my two watches! They were super friendly, quick,…read moreand inexpensive. They handled everything with care and I was out of there in less than 10 minutes. The whole process was really easy -- definitely recommend if you need watch battery replacements!

I went in to get the clasp on my necklace fixed and the owner was super kind and fixed it quickly…read more I 1000% recommend him and will be returning soon :)

Had watch battery replaced. Friendly, fast service. The price was very reasonable as well…read more Will be back with my others

I live this place, I live the employees, and the service , this is a true watch store and very…read moreknowledgeable staff, and they do repairs. They also have a nice preowned section if you are in the market for a good deal, very good value

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

I simply came in to ask what was the average cost to resize a ring was. I was on my lunch from work…read moreand I do not have the ring with me. I understand they could not give me an accurate price without physically seeing the ring but the attitude and looking at me like I'm a joke is bizarre. A simple price range even if a wide range would've sufficed. Because of this unnecessary attitude I will not be coming back here. There were no customers present and it appeared to be a slow day, so all the extra attitude was unnecessary