These guys are great to work with, efficient and honest. Have had a couple different experiences…read morewith auto shops in my time in Raleigh and this one was definitely the best. I had multiple issues with the body and engine of my car in July due to serious, weather related accident, (flooding and hail storm) which was a new one for me, as was managing an insurance claim during Covid. Derek at rj&g was super helpful with this explaining things, dealing with insurance requests and delays, issues, managing costs and keeping the process moving.. They also found a few problems along the way that the car had due to a previous "repair" job Which they fixed basically for free. And I have had another very minor accident since then and went back to RJ&g without thinking about it. and that experience was just as good. definitely worth going out and checking out these guys. Derek is great at customer service ask for him when you call. and all in all - solid operation.

You need to update your hours on your web site. Good thing that I called…read more Viola Baldwin Thank you

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

Yelp reviews should be based on facts, and my review is no exception. You serviced a family…read moremember's car and replaced suspension parts that were still in good working condition. The receipt lists some parts as replaced due to rust, while others were replaced without explanation. When I asked you over the phone why these parts were replaced, you stated it was because they were 10 years old. Honda does not require suspension parts to be replaced simply because of age unless they are worn, damaged, or malfunctioning. My advice to potential customers is simple: Get a second opinion before authorizing repairs and make sure the work is actually necessary.

This is my go-to mechanic for car service. A few times they have helped:…read more- Saved $$$$ for strut replacement for Nissan Maxima - Got honest 'new car checkup' before buying a car. They even pointed out what's necessary now vs. later. The dealership agreed to fix all the important stuff. - Visited recently for brake rotor resurfacing, I already had a quote from my Toyota showroom. They replaced the rotors for a lesser cost!! this is great because it saves me money and the haste of a another rotor resurfacing later.

Went in to get my A/C fixed as there was a leak somewhere. After 5 visits over the course of months…read moreand out thousands of dollars, the leak was never found. Although if you listen to the mechanic, he basically replaced the entire A/C plumbing. They should stick to Japanese made cars.

I started coming to Carfix because the previous auto repair shop sold their business to Carfix. I…read moredecided to give them a chance and so far they've been reasonably priced and honest! It's easy to make an appointment and everyone is really nice there. I appreciate their feedback and never feel like they're trying to take advantage of me. I even asked about adding a hitch to my car and they referred me to Uhaul saying it would be a better price because they do that more frequently. That impressed me! The reason this review is a four star and not a five star is due to them applying a real sticker to the inside of the windshield after an oil change. Not like one of those plastic decals that is easily removed but a legit sticker with glue. I got an oil change some months back and they applied a sticker that was a real B to get off! I have all my interior windows tinted with a ceramic coating - including my windshield - so I don't want anything on my windows that could damage them. I was lucky to be able to easily get the sticker off with minimal glue residue but I handled it immediately. Had I let my car sit in the sun even for a day the glue would have adhered to the window and I would have had to use chemicals which could have damaged my tint. I had forgotten about the sticker until yesterday. I referred my best friend to Carfix and she was stoked with their great service. However, after we picked her car up she saw the sticker. I tried to help her get the sticker off but it was seared onto the window peeling in little bits leaving paper and glue and not coming off. She had to take a razor to her windshield to get it off - something I cannot do because of the tint. Ultimately, I'm not sure why they believe it's a good idea to apply a real sticker to the inside windshield when it'll sit and bake in the sun making the sticker virtually impossible to remove. It's also pretty presumptuous someone even wants a sticker applied to their car in the first place. Honestly, I always peel the oil change decals off cause I don't need to be reminded of when to get an oil change and I don't want that ugly sticker in my face when I drive. They might want to consider another option or ask if someone would want a sticker on their windshield in the first place. Other than that, they're great! So if you go for an oil change, you might want to let them know if you don't want the sticker on your window if this is a practice they're going to continue.

I recently visited Car Fix and, while the shop did provide a diagnostic with pictures and…read moreexplanations, I found the information less helpful once I looked more closely at what was actually being presented. The pictures included arrows pointing to various parts, along with recommendations and explanations, but the parts shown did not appear visibly worn or damaged in the photos. In several instances, the same type of recommendation and explanation was provided for different components without clearly showing or explaining what specifically was wrong with each part, what condition it was expected to be in, or why replacement was necessary at that time. I appreciate the effort to document the vehicle with pictures, but simply identifying a component and recommending replacement did not provide me with the level of detail I would have expected to understand whether the work was necessary. A diagnostic was provided at no charge, which I appreciated. However, I did not find the diagnostic detailed enough to fully understand or substantiate the recommendations provided. The actual service recommendations and pricing raised additional concerns. I was quoted significantly more for parts and labor than what I was able to find elsewhere, and additional parts and services were recommended that were not part of the service I originally requested and did not appear, based on the information provided, to be directly related to the issue I brought the vehicle in for. When I explained that I had found the requested service at a lower price, I was still strongly encouraged to proceed with Car Fix's recommendation because the part wouldn't be fixed correctly. I understand that a professional shop may identify additional concerns during an inspection and should bring those to a customer's attention. However, there is a difference between informing a customer of potential maintenance and strongly recommending additional work, particularly when I clearly stated what service I came in for. I provided the quote from a 2nd mechanic and was told "I cant do that. There will be parts missing". No flexibility in cost or repair work. For me, the combination of outrageously higher-than-expected pricing, additional recommendations, and the pressure to authorize services made the experience difficult to justify. I would have preferred clearer evidence showing the actual condition of each recommended part. I would encourage anyone considering Car Fix to get a detailed written estimate, ask specifically what is necessary versus recommended, and compare parts and labor pricing before authorizing additional work.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.

These guys were great. I got a new tire through Discount Tire who referred me to them. I went in…read morefor an alignment after getting the tire put on. Bryan, and I believe Chris (who checked my car out) checked my suspension and steering before doing the alignment and explained how that would affect my car down the line. They found another one of my tires also had a worn belt and recommended replacing them. After checking out their website and talking with them, these guys seem like honest, reliable and very knowledgeable mechanics. Some of the other reviews I saw seemed to be upset about their experiences but I found them to be very good and finding the root cause of my car's problems and recommending the right fix so that it would drive safely and reliably for a long time. Give these guys a look if you're with looking for for an alignment or other work in the area. Ask them questions about what they find and I'll bet you'll get a detailed and thorough explanation. Thanks Bryan!

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

I brought my vehicle in to Classic collision and I was very impressed with their customer service…read moreand the repair quality. Brooke was incredibly helpful and considerate and Jeremy did excellent work on my vehicle. They both were very professional and accommodated all of my needs and didn't try to upsell me on any issues. They addressed my needs thoroughly and exceptionally. I definitely recommend Brooke and Jeremy. Classic Collision will get my recommendation to all who are in need of a great body shop that will do great work and not take advantage of you. They didn't overcharge you for their labor and are very reasonably priced. Brought my vehicle in and they took care of me right away. I didn't have to wait a long time. I was so surprised! It was refreshing. Problem solved, absolutely painless. Thank you Brooke, Jeremy and Classic Collision. You guys are the Best!

I took my "luxury" vehicle here for an adaptive headlight replacement after the assembly was water…read moredamaged for some unknown reason. Bill and Caleb did a great job of providing an accurate and fair estimate, keeping me informed of the repair progress, and completing the work in a timely manner while also honoring a special request to place additional sealant in the new unit to help reduce the chances of another costly repair. They showed me the damaged modules, even though I didn't request it. In other words, I feel like they went above and beyond. I was referred here by someone who has also gotten excellent service, and I will definitely keep them in mind for future jobs. I highly recommend that you consider them for your luxury and European car repair needs.