this is by far the worst dominos in the country, what makes it so bad is the fact that complaints are ignored, the management structure screams the customer is always shite, my complaint started at the store "manager" who never rang me back- then to a senior "manager" called julia- she on 3 occasions reneged on arrangements to call me after i was obliged to make several calls/emails she eventually offered to replace the pizza- something which should have been done at day one, she then increased this to a meal deal- i was not happy and she said the franchisee called justin would ring me - surprise, surprise he did not bother to ring- i then contacted dominos head office 3 times
this justin guy told them he had tried to ring me- he had not and has never-
the head office apparently can do nothing a franchisee can behave in any way they want and they can do nothing,
this justin owns 3 dominos - newry and lurgan are 2 i dont know where the other one is but i assume the customer servic e is equally inadequate in any place this guy owns- avoid his dominos read more