Wrong topping pizza was delivered to hotel lobby. Driver had a bad attitude according to receptionist and did not inform me and said to the receptionist that ticket did not have a name. Looked at ticket and indeed had my name on it and room number. I had to call store in order for them to tell me that driver left pizza in lobby one hour plus later. So ended up with wrong topping, cold pizza that was over an hour late. I'm done with Domino's!!! read more

Man..... I just wanted a cheap and quick pizza delivered, so I got my usual.... Double bee, double steak, jalapenos, tomatoes, and cheddar.... Got the new Parmesan Stuffed crust at 50% off because of a special they are running.... THEY FREAKING KILLED IT!!! read more

Always tasty . Workers are nice but they forgot the dipping sauces. Always busy here but fast service. Don't order the tots!! read more

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Very mid... pizza is bad, long wait time, nothing can save dominos Honestly just get Pizza Hut read more

this is now the second occasion where the exact same situation has happened with this location where I order a deluxe pizza with added black olives, and when I receive it, it is just plain with black olives. The first time they were nice enough to answer my phone call and send me a replacement with the correct pizza, but today their phone was out of service seemingly, after driving to the store and explaining my situation, the cashier explained to the woman on the line making the pizzas and she blasted out laughing and telling the other cook about it and didn't stop until she saw the look on my face. I can be very understanding but for a $35 pizza I want it to be correct and for the unprofessionalism of laughing in my face about it directly is the reason why I will no longer be ordering from this location very unprofessional take your money elsewhere. read more

Ordered the parmesan twists for the second time this month. Order arrived, but we did not receive our marinara sauce, again. Asked the delivery driver about it and he explained they don't have any. He offered us $.50 for the lack of completing our order. We declined and contacted the restaurant. Talked to Anthony, who stated he's a manager, but had a personality that seemed as if he hated his life, or at least his job. We questioned if you run out of something why not remove it from your website, or at least provide some form of customer service, in letting someone know their order will not be filled. We requested a refund, for as silly as it may seem, we wouldn't have ordered the bread without the sauce. We believe we were granted a refund, but are taking a break from placing another order. I know costumers are a dime a dozen, so our break will not be noticed, or missed.... read more

Worst pizza ever as soon as is starts to cool it turns into cardboard like piece of tasteless tough bread! Yuk! No need to save for leftovers. Just throw out! One positive note, they're inexpensive. You get what you pay for! read more

Always a great experience. Chef Adrian knows how to make a delicious pizza and the delivery guys and girls are always friendly. Lucky to have you across the street from Addison Place Apartments! Tip: When ordering online, select the 5.99 medium pizza coupon and upgrade it to a specialty pizza for 2.00 more. Swap and edit the toppings as you choose. Must choose two 5.99 or less options: wings, pizza, salad, etc. I always order the 'Extravaganza' and edit the toppings to the garlic Parmesan sauce (it's heavenly), double bacon, chicken, anchovies, spinach, tomatoes, etc. The wings are also great. Enjoy! read more

This store is run by immature children. Wrong order and they had absolutely no idea how to deal with it.

I ordered a 6 slice large NY style pizza. The charge was 15.99. A delivery charge was added of about 5.00 I tipped the delivery guy 3.50. So I paid $24.50 for 6 slices of pizza. The slices were small, the pizza was cold. Needless to say, I will not be ordering any more pizzas from Domino's. read more

Picked up a pizza to enjoy on this rainy day. Ordered a special they had prompting a large 2 topping pizza for $5.99. A great deal for sure. We ordered pepperoni and onion as the two toppings. Obviously they did good on the pepperoni, but I don't know if they were on the last onion in the restaurant or if the chef just had a disdain for onion on pizza? I have a motto; "I'll eat three kinds of pizza, hot pizza, cold pizza, and free pizza." So clearly the pizza will be enjoyed, but sad that we wasted our second topping for a few strips of onion. read more

Domino's Pizza - a pepperoni pizza in a box - Pizza Near Me - Naples, Florida

I don't have any complaint, they gave us a very good service and very helpful am little bit handicap and well I love the chicken wings and the garlic twist. Thank you read more

I expect much more out of Dominoes Pizza, this store is still messing my orders up. I've never had one restaurant location make me hate the whole chain before but this is the last straw. Screwed up my order, food tastes absolutely disgusting and to top It off was dropped of with no soda and no dipping sauce even though I ordered two extra ones. YALL HAVE A SIMPLE JOB AND YET CONTINUE TO SCREW IT UP read more

Literally the worst pizza we've ever had! Completely devoid of any seasonings or spices, it was cold when it arrived even though delivery was within 30 minutes. We're pretty sure the cardboard box would've tasted better. What a drag! read more

This location is horrible. I have given them 3 chances and every time the pizza was made incorrectly and the service was even worse. I've always loved Dominos because of their consistency, but this location is only consistent for mistakes and poor service. Every single time, they've neglected to put the garlic butter on the crust or given me the sauces I ordered. And all 3 times I did curbside pickup, no one bothered to come outside to deliver my food. I had to go inside after waiting 10 minutes with my flashers on and texting "HERE." Whoever manages this location needs training... big time. read more

Domino's Pizza - They just squeezed a giant line of garlic butter around the pizza to "fix it" and gave it back. - Pizza Near Me - Naples, Florida

Live in neighborhood right behind the store. App said the driver was leaving and hour before he actually got to us. totally unacceptable. only gave 2 stars because the price is good. read more

No complaints with the quality of the pizza or staff. However, carryout time was listed as 18-23 minutes. We waited about 50 minutes. Supposedly a large order came in before ours was ordered but the online ordering system should be able to adjust for this. read more

I used the online app which is cool and easy. Service as you would expect. I found the cheesy garlic bread didn't really have much flavor. We tried the garlic parmesan sauce and didn't care for it - could have been bad menu choices. read more

I've ordered from this site three times. The only time they have gotten the order right is when I ordered in person. 2 Large super thin crust one topping pizza with extra sauce. EXTRA SAUCE! Or really any sauce. Again received two pizzas with no sauce. NO SAUCE! How hard is it to put sauce on a pizza? Apparently for this location, it's quite difficult. read more

If I could rate a zero I would. I actually pulled over to write this review. I LOVE DOMINOS. But this location has made me change my mind. I called to place an order and the lady said it's going to be a while about 45 mins. I let her know that's ok. I arrived in 40 mins. Checked out my pizza and it looked, and tasted as if it was finished 30mins before I arrived. I let the young man at the counter said he host got there so he didn't know how long it had been ready. I was visibly upset and instead of helping me he let me walk out the door. I can not afford to just buy random pizza that had just been sitting there. If I wanted crappy pizza I would have went to the Publix next door and purchased Tostinos. read more

Food was delivered an hour after it came out of the oven and 40 minutes after they said it was out for delivery. Pizza was cold, subs were so small and barely had anything on them. When we called to complain we were told it was busy and there was nothing they could do for us. We have issues every time and this was the final straw. Will never go back. read more

Domino's Pizza - two slices of pizza on a paper plate - Pizza Near Me - Naples, Florida

This place needs some help. Get off work at 10pm. I rarely eat unhealthy but figured I deserved a pizza on a Friday night. So I Order a pizza to be picked up on my way home from work at 10:15pm. I get to the store at 10:40pm, I pay. I wait 15 minutes in the store just for them to tell me oh we forgot to make your pizza after I asked how much longer, tell me how I pay and y'all still don't check on my food after I ordered it over a half hour ago? First and last time ill be ordering from here. read more

I never thought I would say this, but I really thought this was excellent pizza! I am used to the good pizza available in Minneapolis so I was disappointed when I moved to Naples and found the pizza here basically sucked. I resisted ordering from Dominos because they used to suck. This is the first time I have ordered from Dominos in Naples. We got the ham and cheese pizza and the sausage pizza. The sauce was good. The sausage and ham were good. The flavor was good. The pizzas could have been a little hotter than they were, but that wasn't a deal breaker. I can say that this was the best pizza I have had in Naples Florida -I have never found any decent pizza here until this order from Domino's. read more

Terrible service. They say that the pizza was going to be ready in 15 minutes and took them like 50 minutes to have it ready for me. I asked for a small pizza and was smaller than the last time and the price is higher. $12 a super small pizza. Never gonna come back. read more

I am very disappointed with my recent experience with Dominos store 3237 in Naples,  Florida. I places on order and in the accompanying email said that it was going to be a 40 min wait. That would have put the meal at my door shortly before 7pm. I called the store around 7 to see where my order where I was informed that delivery times were at 1:15. At this point the tracker said that my order had come out of the oven at 6:28PM. I understand being busy but when I requested to speak to the manager I was left on hold for six minutes; at which point the tracker updated and said a driver was on their way so I hung up.  Well its 730 PM and still no food. read more

We order pizza regularly and enjoy this place. Fast, courteous drivers, food arrives hot which is a good thing. Ordering online is very easy. read more

Always great pizza! I have family in town and when ever I come to visit I order delivery. It is always quick and taste great. I also love the boneless chicken and cheese bread read more

Unfortunately my experience was terrible and I will never go to this place. The manager was rude and I was very disappointed with the employees I had contact with. This included getting hung up on twice after placed on hold waiting for a question about whether they deliver 5.9 miles away. The fact that the manager didn't seem to care about gaining business, makes Domino's Pizza look bad. I was going to go to a different Domino's , but after that I lost my confidence in their preparation of their food from the apathetic attitude on the telephone! read more

Such great food! I love it so much! The pizza tastes good! It made me feel like I had some angelic being descend from the heavens and jizz in my mouth with scrumptious pizza sauce! Thank you so much Isaac! read more

Absolutely the WORST PIZZA EVER!!!!!! First time we ate it,we all got stomach acid severely. So I thought we would try it again months later, like LAST NITE. Well made me violently throw up. And stomach acid was Awful. I will NEVER eat that Garbage Again. read more

We have given these guys the benefit of the doubt a couple times but now we are convinced they are just not good. It is a shame but tonight is the last time we will be disappointed by this Dominos. read more

I live 5 minutes away and it took an hour and a half for my pizza to get delivered. When I called and asked what was taking so long, they told me they only had one driver working. read more

The service is always great here. The food is always hot and tastes like it should. The staff is always smiling and looking forward to helping us. The only negative is that customers usually have to remind the cashier to grab the dipping sauces you've paid for- other than that, we love it! read more

While visiting in Naples Fl we ordered a pizza from Dominos which was close to where we were staying. The pizza was really good and delivered on time and hot! And oh those brownies if you go into the store to order a pizza and smell them baking the brownies it's pretty hard to leave with out them. read more

I ordered two medium pizza on the phone and gave them my name so that I could pick it up in 10 minutes. When I got there, they could not find my order and kept on asking for my phone number and name. FINALLY they found it. The food itself is great but the customer service needs a little work. read more

Great pizzas! LOVE the wings as well! Always hot and fresh! Staff is super friendly and professional!

I am VERY disappointed and disgusted@domino's pizzeria. I called with a BIG appetite, in-fact, HUMUNGOUS appetite, but, besides that I ordered a cookie brownie with garlic knots. It arrived in a decent amount of time BUT the brownies, god that sh*t BURNT and there were TWO SHORT BLACK HAIRS. HAIR COUNT: TWO! and thankfully you guys refunded but OH THEN the money was taken away. We better get a refund by tomorrow like you said but it's probably bs lol. read more

The manager of this store is one of the rudest and most arrogant people you will ever deal with in any customer service industry. My pizza was obviously dropped on its side ruining it, but it was delivered anyway. When I called to complain about my order I was questioned and accused of dropping it myself. He then proceeded to tell me that it was my problem not his. When I said I would complain formally and include a picture to corporate, he said he did not care if I complained because he is a franchise. If I could give 0 stars I would. I will be writing a formal letter including a picture of the pizza to corporate. Here is the info for anyone who needs it. Domino's Pizza Inc, 30 Frank Lloyd Wright Dr, Ann Arbour, MI 48105. A formal written or typed letter using snail mail is best in these matters. Adress it to the CEO J. Patrick Doyle, CFO Michael T. Lawton, and COO Scott Hinshaw. Even a franchise must hold up the standards of the brand they represent. Don't let this individual intimidate you. That is his tactic. read more

my boyfriend & i order from here alll the time!! never had a bad experience, the food is always fresh and yummy. especially the lava cakes

Can't complain food deserves five stars. Staff is typically normal and kind, but every now and then they get someone that needs a little customer service training. read more