My experience is based on both delivery and online pickup. I've not had any trouble with this location! They've made it easy to track through their ap and pizza is always hot! The staff inside this location were all pleasant and prompt. Also the delivery driver was great, she delivered everything with care and had a smile too. I have no complaints! read more

I placed my order at 6:48 PM for a delivery. At 8:04 PM I received a text from the delivery driver that there was an error and my order needed to be remade. I was patient and waited almost 30 minutes and texted the driver back asking for an ETA. The driver then said there was nothing that could be done on their part and to call the store. I called the store and spoke with a crew member. I told the crew member my order details and she explained to me that there was a dinner rush and my pizza was being made at that moment. That call was at 8:38 PM. I requested for my order to be canceled during that phone call. I always requested to speak with a manager but a manger never came to the phone. After 15 minutes I ended the call. I then looked at my phone and seen a notification that the pizza was delivered and the order was complete. At that time I have not received the pizza. I drove to the store and spoke with one of the crew members. He was quite belittling. I spoke with him regarding my order and one of the first things he said to me after I casually asked for the store manager or the shift manager. Was to remain calm and not be upset when the manager comes to speak to me. I was taken back by his approach and negative attitude. I never raised my voice or was angry when I walked into the store. Once the crewmember belittled me and was condescending that made me feel embarrassed because at that point, he was trying to label me as an angry black woman. The crew member also stated that the driver Mariela was delivering my pizza at 9:00pm. I asked for a full refund. The crewmember then said well if I give you a refund, you can't get the pizzas delivered. My thoughts were, if I'm standing in front of you with an issue why is the pizzas still trying to be delivered and why are you not immediately canceling and refunding the order. This crew member was a black male with a short Afro and glasses. I am a black professional woman and this has nothing to do with the race, but I just wanted to describe him because I did not get his name. This crewmember did call the delivery driver and told her to go to my address but to not drop off any pizza. Which I was completely fine with. I just want to ensure that the cancellation was seen not at the fault of the customer. The crewmember also called for the store manager Zack. I waited for the store manager for about 10 minutes. While I asked again for the store manager, the same crewmember in the front that I've been speaking with told me I was only waiting for three minutes, and I needed to give the store manager time. I then responded to the crewmember that I have been waiting for a pizza for over two hours and I needed to be assisted. This crew member was extremely condescending and needs to improve his customer service skills. The store manager finally came out. He wasn't very apologetic and seemed extremely nonchalant. The store manager did offer to remake my order, but I had already placed another pizza order at the Pizza Hut across the street so I politely declined. The customer service at this location is not up to par. I felt disrespected by the crewmember that I was speaking with at the store and I also felt as if I wasn't valued as a customer. Please do better for the patrons who will visit and order from this store, but me personally I will not return. read more

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This is the second time they have marked my order as delivered and it's taken another 45 min for it to actually be delivered. This time it was and hour. Our food was ice cold and a mess. The driver texted me saying it was going to be 7-10 min. It was another 20. Pizza was missing toppings and ice cold and thrown around in the box. read more

Domino's Pizza - Chicken Wings Near Me - Haslet, Texas

I ordered a specialty pizza online for curbside pickup while sitting in front of the store at approximately 8:30 PM. The website estimated it would be ready in 17-21 minutes. Since I was in a hurry, I waited in the store parking lot and went inside after about 25 minutes when the app showed my order was ready. The pizza was ready and still hot when I picked it up. I live only about five minutes from the store. However, after getting home and trying the pizza, I found it to be unacceptable. The meat tasted spoiled, there were very few bell peppers, and the onions and mushrooms that were supposed to be on the pizza were missing. The pizza was also extremely greasy and appeared as though it had been previously cooked and reheated. Around 10:30 PM, I returned to the store to request a refund. Unfortunately, the experience became much worse. The manager, Nick, immediately became hostile. He grabbed the pizza box from my hands and began questioning me about when I placed and picked up my order. When I explained that I had ordered around 8:30 PM and had waited in the parking lot before picking it up, he accused me of leaving the pizza sitting at the store for an hour and a half before I picked it up at the store counter as he continued screaming and using profanity while doing so. This accusation was completely untrue. Nick then slammed the pizza into the trash and became increasingly aggressive. When I asked to speak with a manager, he yelled that he was the manager. He continued shouting, using profanity, and ordering me to leave the store. Although he stated that he had processed a refund, he refused to provide a receipt. Another employee attempted to print one for me, but Nick instructed him not to give it to me. The situation escalated to the point where Nick threatened to call the police, banned me from the store, and continued yelling and cursing at me as he called me a F...ing Moron while I calmly requested documentation of my refund. At 70 years old, I found this behavior extremely unprofessional, intimidating, and completely unacceptable. I returned a pizza that I genuinely believed was unfit to eat, and instead of receiving courteous customer service, I was subjected to hostility, profanity, name calling and threats. The poor quality of the pizza was disappointing, but the manager's behavior was far worse. I left without a receipt for my refund and with a very negative impression of this location. I will not be returning to this or Any Domino's pizza restaurant Ever!! read more

One star only because no options for no stars. If you know what's good for you, I'd suggest to stay far away from this Dominos at Avondale, Haslet. My wife attempted to order takeout online like we do almost every Saturday or Sunday, but like almost every time their systems was down, So she had no choice but to call to place the order which was such an hassle because she was transferred from someone from maybe corporate office who promised she'd already took our order and sent it to this god forsaken store but by the time we got to speak to somebody that actually work at this store we found out that they don't have our order. So my wife had to replace the order again with this person. So we left our house which was about 15 min drive to the store to go pick the pizzas, when we arrive they couldn't find any order in her name though I heard her spell her name (Kathleen) to the employee. So out of frustration we asked to speak to the manager which was a mistake because the so called manager was very rude, condescending and unwilling to help. So I was forced to get involved, I asked the manager is this the example you're suppose to portray to your employees? He replied saying I have no time to match anyone's negative energy. I guess because my wife is Hispanic and I'm black. Though the whole time both my wife and I were calm and just want to get the food as we have visitors at home waiting for the food. Eventually, He said "there's an order that matches what we'd ordered but under a different but similar name (which confirms that your employee took the order wrong) and we can take the pizzas if we want it or not. Not once did this person(so called store manager) took responsibility or at least apologize. I have made multiple attempts to reach out to Dominos corporate office to no avail as they made it very difficult to even find a way to contact them. This company is a sham which is why their stores are allowed to do whatever they want and treat Customers like we're not spending our hard earned money at your store. I have never experienced such an appalling service anywhere especially at a restaurant read more

The manager was rude and told me to come to the store, as if he wanted to fight me because the order was late... Wow!

I've ordered from here twice this year. Don't think I'll be ordering again. Quality has gone way downhill and based on reviews it seems to not just be me. It's clear that no one working there wants to be there. App tracking is very inaccurate. Expect to wait another 40 min from when the driver leaves the store no matter how close you are. read more

Did not receive what was ordered. Received a charge for all items despite not being received. Contacted manager at store and was told oh well we didn't have what you have ordered! No credit offered was told I need to wait by my phone tomorrow at 9:00 am tomorrow to explain after full disclosure by manager they had no wings to deliver. I couldn't receive a refund unless I answered a phone call during my business hours after 9:00 am. To explain the issue. Seriously the rudest manager supposedly representing a company put all us managers to an all time shame! Disgusting customer service from a patron who has 13+ years patronage! Will never use this business again!!! My first review ever!! The absolutely disgusting representation of this company by a rude smartass individual who has no business in management honestly a disgrace and in much need of customer service training! read more

App is not accurate at all. It took more than 2 hrs for the food to arrive. And when I called they left me on hold for a very long time. If I chose pick up everything is fine. But they really need to fix that. If I knew that it would take that long I would have picked it up. read more

8 PM on a Monday night and sat inside for over half an hour waiting on a pizza that the app said had been ready. No reason a business should be left alone to be ran by a bunch of teenagers who don't even care. Incredibly frustrating. read more

This Dominos should be closed down. We love 9 min away from the store. In the last year we have tried to order Dominos 3 times with every time resulting in the worst service possible. Each time my food was marked delivered when it was not. I call the store and get an excuse on why it was marked delivered. Each time I was told to wait longer. Have you this was an hour after marked delivered. Only to have cold food delivered almost 2 hours after the original delivery time. Called the store again and was hung up on. Do better be better Dominos. read more

When I walked in, they were absolutely slammed, but they still treated me very nicely. I also have a severe allergy, and they made sure to let me know they took precautions. The food looks better than it has been in the past which I'm glad to see. Thank you all very much for your amazing customer service read more

If I could leave 0 stars I would, waited over an hour for a medium pizza & called numerous times. Was only answered once and was given a brief response and then got hung up in my face.. not the best customer service and attitude read more

first of all i would like to say i would rather shit in my hands and clap then order from this nasty ass place again if i could give 0 stars i would first i got the pizza and opened it my fucking pizza has acne there should be no reason that there's more bubbles on my pizza than actual cheese yall are nasty asf there and yall are slow and can't take directions read more

I get pizza maybe once a month. A 1/2 off online-ad pulled me in and I order a large pizza for checkout tonight. I drove up to this store, walked in, gave my name, sat around for a little bit, and got my pizza. It was a normal wait time for me, well within the timeframe the app gave me, but I saw about 6 or 7 people walk into that store while I waited. Some people who did not pay in advance had to experience a cash register issue that the employees handled fairly well in my opinion. I just want to say that the team working tonight was very vocal. Talking and attending to each guest, telling us to enjoy our pizza, to rest assured that someone's pizza was in the oven for that "Well Done" time they requested, making sure to pronounce peoples names right when corrected, apologizing and thanking in-person payers for their patience with the faulty register, etc. You guys are doing great and your respectfulness, customer service, and attention to detail do not go unnoticed! P.s. I didn't know until today that you could order a pizza Well Done, but I really liked it! 5 stars read more

Very poor management, management has no respect for their employees, employees are treated poorly, pay is ridiculously low, drivers are treated as scum, store is poorly staffed, the cleanliness of this store is horrible, dirty dishes intended for food to be stored into, constant expired product, managers bark and demand orders at employee's. There are several amazing people that bust their butt at this store but they go unnoticed and not appreciate. while working for this franchise you are just a body to these people that's it. They are flexible with people's schedules I give them that. read more

Domino's Pizza - Dirty dishes intended for food - Chicken Wings Near Me - Haslet, Texas

From the time my pizzas ($42.25 order) finally arrived they were cold and actually hard. The pictures are from when it got out of the oven and went in to quality check at 5:38 and when I was finally texted at 6:20 that my pizzas were finally arriving. I live less than 3 miles from this location. Not only did it take 23 minutes for a driver to decide to head my way, but it took another 19 minutes for him to drive the less than 3 miles to bring it to me. This was a Thursday. Not some busy weekend or crazy peak time. I tried to call the store to complain, but I got tired of waiting on hold, especially after I waited that long for cold, hard pizza. read more

Domino's Pizza - a text message from a customer - Chicken Wings Near Me - Haslet, Texas

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Use to love this store, always prompt and if they were busy they would give you a call to let you know and give you the option to just come pick up if they were short on drivers. But the last several times I've ordered it sits at quality check foe at least 30-45 minutes before a driver is on the way. I try calling but they don't even answer the phone anymore!!! And after waiting for 15 min once I hung up. The last time I ordered I was waiting 10 minutes before they finally answered the phone. As if that wasn't bad enough he was RUDE!!! By the time it gets to the house (I live 5 minutes away) it's extremely cold. read more

update The main manager Addison called me today to express how sorry to was for how he acted. She is totally the reason we have used this domnioes and is always nice. She made it right so I am changing my review read more

Their pizza isn't that bad. The service is terrible. It takes at least an hour to get a pizza delivered, if they even deliver. Yesterday, we ordered pizza for a later delivery. It didn't show up when it was supposed to. We finally just drove up to the store to get it (an hour later than requested delivery) and no one was willing to step up and take accountability for the mistake. The young girl working the register didn't know how to handle it. We paid and left. We will not be ordering from this store again and will be calling today to get our $5 delivery fee removed from our bill since no one was competent enough to handle that yesterday. We would have canceled the order altogether, but we needed to eat! read more

Terrible customer service. I did a pick up order since I was already out running errands. The girl that checked me out never looked up from the register and then walked away from me while I was talking. I'll take my business to Mr. Jim's. They are nice and actually appreciate my business read more

Dominoes use to be pocket friendly. I am really disappointed that I just spent $30 (including tip) on 2 medium Pizzas and pasta (which by the way, wasn't a full bowl). :( The price with Dominoes is increasing, but the quantity of the food is decreasing. read more

This location used to be great, but the last several orders have been terrible. Our wings came with no sauce, our bbq chicken pizza came as just chicken and cheese, and the other pizza had a trace amount of pizza sauce. This has happened before and we requested extra sauce on all pizzas. The young lady even read the order back including the extra sauce request. The delivery left the store and then took 45 minutes to get to us (we live 7 minutes from the store) so you can imagine how "hot" the food was (or wasn't). Tried to call the store but no answer. I understand that everyone is short staffed right now, but pizza with no sauce??! Unacceptable. I recommend going to somewhere else over this location! read more

This place has terrible customer service!!! I ordered a pizza on July 1st and it took forever for them to deliver it to where it was cold and disgusting so I called the haslet dominos location where we had ordered it to complain and I informed them that it had taken an hour and 20 minutes to deliver and the guy on the phone had informed me that it had actually taken an hour and 40 minutes then promised that he would comp us a free medium pizza on our account and all I had to do was call in my order and give them my phone number! Well I just tried that and the manager refused and said his employee had not noted it on our account! Not to mention they have delivered the wrong persons order to us countless times! I refuse to ever do business with a company that is incompetent and is not good on their word! read more

We ordered two pizzas to be delivered as usual and expected the usual great pizza, WRONG! Both pizzas had almost no sauce, and even though both had been ordered with extra cheese, the thin crust pepperoni pizza had NO cheese whatsoever. When you picked up a slice, all the ingredients just fell off onto the plate as individual items. On top of that, the thin crust was burnt black all around the edges, again, dry with almost no sauce and no cheese. It ended up in the trash can! Looks like I'll be looking for another pizza place, even if they don't deliver! read more

ordered it 2 hours ago got it like 15 mins ago. gave me little chicken alfredo & it was cold. not trying to sound like a bitch and the pizza .... don't even get me started. read more

Terrible. Pizza shows delivered but it hasn't come. 2 hours. On hold with store and no one will answer.

Come on guys!!!!! We just ordered 2 pizzas. One peps was ok. The other had beef, white sauce, anchovies, extra onions, spinach. Delivery comes (very nice driver by the way) pizza double anchovies and no onions. Thus salty like the Dead Sea. Called the mistake in, ok, can happen. Replacement pizza comes, anchovies and onions are correct, but now spinach is missing. That's not an honest mistake anymore. That's lacking attention. What in the world is your so called "quality check" for in you order tracking??? read more

These are the nicest young men you could ask for! They were very attentive and polite. My order was ready as soon as the app said it would be. Pizzas were perfect and we will be back the next time this momma doesn't want to cook! read more

We were getting our pizza and we saw threw the windows none of the employees that were making the pizza were not wearing gloves ! So unsanitary and gross read more

Pizza is always hot and order is always right. Beats the local pizza place in my town.

Ordered online for pickup. The app claimed the order was complete so I went in to pick up. I went in and there are 7 people working, it's not busy at all. The pizzas weren't ready and I had to wait because they incorrectly made the pizza (it was only two LG two topping pizzas, so nothing complicated). Waited for the order to come up and the order was incorrect again! They ended up having to make my order 3 times and never offered an apology, a discount, or anything for making me wait 40min for my pickup order. I was there with a friend and he offered to purchase the mess ups so they didn't have to throw them away. Wouldn't you know it, they tried to charge him the full $12 price for the screw ups. No discounts, no apologies, no nothing. Never again will I be ordering from this place. read more

I saw the Domino's TV ad for buy one get one free online order, I called the store because it was late and I asked how late the store was open, another 30 minutes, so I told them I was placing an online order for the BOGO offer and I hung up and I placed an order online. When I went to pick it up, the counter help said it was full price and asked for a Coupon Code. The web site doesn't offer a coupon code, it offers the BOGO with a 'button' that says "ORDER HERE" and that takes you to ordering and checkout, NO COUPON. This store in Haslet needs to get it's act together because that was a horrible experience, considering that I had called the store one minute before I placed the order online. read more

I had ordered "LARGE" pizza and a cheesy spinach stuffed bread. What a joke. That pizza was so small, that they were able to cut it to only 6 pieces so it would look semi-normal size. It was barely enough to feed 2 adults - I and my husband - and I only usually eat 1 piece and my husband eats 2 pieces and then usually save the rest for later. The pieces were so small that we had to eat the entire pizza. It was ridiculously small, I would probably call it a medium at best, but it's more like small. We were charged 38$ (!!!) (37 and some change to be exact) for this joke. With 5$ it came up to be 44$. Do you know how much pizza I could have ate if I just went to CICI's or any other pizza place for 44$??? I could have fed my entire family and probably even bring a friend. When I called the store and asked why we were charged over 40 for a medium pizza and a cheesy bread, I was given an answer that since this was a flat bread, "they run a little small". And I was also told that "if you called that night, we'd replace it". But because I called 5 days later - they would not do anything about it. I've ordered that same exact order many times, and it never was more than 25$ (30$ with a tip). So I just assumed that the bill would have been the same. I am sorry, but who sits there and checks their receipts every night?? I am so angry because I've even had membership with them and they simply refused to do anything about it, and said there was nothing wrong with the order and I called too late. Well guess what - you just lost a loyal long time customer. And I will be sure to spread the word through the Sendera ranch community! read more

Absolutely the worse service ever. They told us 35 minutes for delivery it's been an hour and a half. We have called twice and they "aren't sure" and the manager is too busy to get on the phone. Completely insane after spending 70$ for 15 kids. Will stick to Pizza Hut going forward. read more

Always fast, clean and great dominos! Their delivery is maybe the fastest I've ever seen, the delivery driver literally was running from his car. I appreciate a good hustle. read more

Such Pizza, Great Prices, Much Service! Jfkdkdksmakaks....ohhh my god they don't have crushed pepper!!! I am a self centered American who thinks I deserve the world and when I don't get a packet of crushed peppers I am no longer gonna be a customer of dominos...yeah... I'll show them! read more

Because of Domino's rewards program, I've been loyal customer for some time. PLUS, ordering online has become super user-friendly & quick. I've typically had a great experience with this location, but one evening my husband and I had been doing house work all night and craved a good pizza. We expected we could get our typical, quick service from Dominos. I ordered online and waited by the computer screen to watch the fun process of our order taking place. Once the screen displayed our pizza was on it's way, we knew it wouldn't take long before we got a knock on our door. Or so we thought. We waited 45 minutes for our pizza to be delivered from a location that's only 10 min from our house. When I called to see what the hold up was, the only excuse I was given was that the deliverer had to drop off ONE other order. In my same neighborhood... We had to make this call twice, only to get the same response and more waiting. I had a strong feeling this was more poor work ethic on the delivery-guy's part, but a little more concern from the crew at the store would have made us feel like they cared more about their customers. read more

Ordered online paid with credit card, Store #9256 Haslet, Tx. 76052, order tracker said ready in 9-14 minutes. giving them plenty of time arrived about 20 minutes. Was told they didn't have any green peppers and manager went to another store to pick some up. I said " you mean my order just sitting here waiting for manager to come back with green peppers?" attendant said yes. I stated why didn't you call me I could have chose something else or went else where for pizza, and you are not going to like this review. Evidently this was over heard because my pizza's were so salty you could not eat them, salt was even on cinna sticks I ordered, had to throw it all in trash. I wasted $20.00 but the store # 9256 in Haslet, Texas 76052 wasted a customer. They forgot to look out door with new Pizza Inn just opening I guess they will get my $100.00 month pizza money. Word of mouth goes a long way. Your EX- Customer Robert McCorvy read more