PSA Gainesville! Just a warning -- I ordered pizza from Domino's (7625 Linton Hall Rd Gainesville, VA 20155) and ended up with BRUTAL food poisoning. We're talking severe stomach cramps + hours of misery only hours after eating it. Be careful, y'all -- I wouldn't wish this on anyone! I reached out to the store and nobody got back to me (I was constantly told manager was not there). I also reached out to corporate who forwarded my situation to the store.... Still no feedback. I would pretty much conclude that customer service at this location is non existent, like their management. Sincerely disappointed seeing that this is one of the largest chains in the USA. 2 WORDS..... DO BETTER!!!! I would suggest by starting by making sure your employees are trained in food handling procedures as well as hand washing. read more

Iyleen was amazing over the phone, she made sure my order was correct even though the app is what was messed up! I 100% recommend this dominos they know what they are doing!!! read more

Ordered a large hand tossed pizza this evening - with extra pepperoni and large pepperoni, extra Italian sausage, bacon, onions, green bell peppers, banana peppers, black olives, and mushrooms. Plus a side of wings. Pizza was really good, but I prefer the wings to have crispier skin. Next time will have to throw the wings in the broiler for a bit to properly crisp up the skin. I ordered the Pizza online - the web site indicated the order would take 48-58 minutes - the pizza arrived in about 40 minutes! read more

Ok, I stand corrected. They did deliver correctly this time. I missed the extra requested item. Past orders have not been accurate, so I was frustrated at first glance. The reason for my review is that their customer service is sadly lacking. They simply cannot get an order correct. This evening I even called because I've had issues in the past and told them what my issues were. I was assured that they would not make the same mistake. Upon delivery: yep you guessed it, still didn't get it right! read more

I had earned enough points for a free pizza, at checkout as always, I elected contactless as my immune system is low due to being in the hospital for 2 weeks for abdominal issues. The delivery guy said he needed a signature and wouldn't give me my pizza until I signed the receipt. My father stepped in and said leave it or we will call the manager. He later did leave the pizza but the argument should have never happened. I called the store manager and she said she "can't fire him". I didn't ask for that rather for her to be aware her employee demanded me to sign for a pre paid pizza and argued how he was standing away from the door and he wouldn't "give me my pizza" until I did so. read more

Ordered on a Wednesday night at 7.20-- a medium cheese pizza and a two liter. Was quoted at 35-45 minutes.. the, now cold, kinda burnt pizza came an hour later, with no two liter. Plus, I could taste pepperoni and even found a small piece. Really disappointed. read more

Cathy the manager said per her GM Arlene she can't take my order over the phone for a deal they normally offer by calling in. She said do it online. :-( did not have access to internet to take advantage of the deal the offer. Poor service and lazy managers! Took my business to Papa Jones! Not sure if the names correct bc employee lacked compassion and accountability! #dominos #lowservice read more

I wish I could say it was an awesome experience, but it was definitely a hassle to order from here. We ordered a large order of 3 pizzas and 16 wings with cheesy breadsticks. I paid extra for the marinara and upon delivery (which was fast and the reason why I am giving 3 stars) I did not get the marinara. I called the store and explained the situation, which was fine because we decided we wanted to order some cinnamon breadsticks and asked if they could also bring the marinara with them. The person on the phone made sure that I got my marinara, but this time one order of breadsticks were good, the other order was about half the size of the first order. It looked like mini versions of the cinnamon twists and very hard and crunchy. We aren't going to call back and we'll make sure to order from a different dominos in the area. read more

Domino's Pizza - Left is the "first order" and right is the "other order" - Pizza Near Me - Gainesville, Virginia

Just went to Domino's to pick up my pizza that i ordered through the APP. When i went in the i asked the guy a young man working the box to make sure there's no garlic on the crust, as instructed through a sticker they normally place on the outside of the box. This guy open up the pizza box and placed his finger on the pizza crust and said no there's no garlic. I ask him why did he put his finger on the pizza pie and he said that he just washed his hands and they were clean. You are working the cash register touching money and credit cards and your hands are clean. I left and did not pay or take the pizza. THIS IS THE NASTIEST PIZZA PLACE IN GAINESVILLE, VA. I WILL NEVER ORDER PIZZA FEOM THEM AGAIN. read more

Domino's gave me an online coupon for a free medium pizza for delivery only. So I went to redeem the coupon and go through the whole ordering process only to be informed at the end that my order didn't meet the nearly 20 dollar minimum order for delivery. So I would have to order almost 20 bucks worth of extra stuff to get my "free" pizza. Why can't they just send the free pizza? They charge 4.99 for delivery fee anyway. I'm going to Papa John's from now on. read more

Should definitely give more than five starts great customer service the assistant manager she's a young lady with blonde hair and light eyes she treated us great she should be manager soon great attitude and customer service read more

Consistent customer service, very good pizza. I have been a customer for years but contactless delivery does not mean lack of communication - a gracious thank you from a distance goes a long way. read more

Three topping large pizza for$7.99?!? Say whaaaaa???!? All I have to do is pick it up myself..For reals? Yep, and it's good pizza too. This location: clean, fast and easy to get to. FOOD: hot, fresh and good. Employees: want to get your order correct and they want you to have it quickly. I haven't had an issue with bad customer service. I have had one out of three toppings incorrect, once...However,when given the number of orders I've placed here and having that one topping be the only mistake, this place freakin rocks. There's an entire menu of saucy cheesy garlic and butter laden delicacies to try so what are any of us waiting for? Let's try them..All of them..Pasta, sandwiches..chicken..Garlic knots.. Pizza..Everything. Let's try all the things and rejoice! Grab a napkin or two this could get messy. read more

My son loves domini's. So i come every weekend and get him 2 large pizzas and he snacks on it all week. They are always friendly.

My wife and I get take out from this location maybe once or twice a month and they always do a good job. Our orders are always right and the staff is friendly. I was never a fan of Domino's pizza but their "new recipe" is pretty good as far as delivery pizza chains go. read more

If I could give this place no stars I would . I am not exaggerating when I say every single order I've placed from the place has always had at least 1 item missing. I'm starting to think they do it on purpose to steal $$. I'm going to report them to the bbb. Never order from this place. Plenty of dominoes places on Bristow and Manassas . read more

We ordered 2 pizzas called 1 hour later to have them tell me it was on the way. Called 20 minutes later and they said they transferred to another store. Called the Haymarket location and they have no record of our order. Will never order Dominos again read more

The worst pizza I've ever had delivered. The pieces were seemingly thrown together and it looked like the pizza had been tossed around en route. By the time we got it, the pizza was in a jumbled clump. And it was the wrong pizza! They said it would would take 2+ hours to deliver a new one. C'mon man, that's how fast Dominos works to fix their mistakes?! Disappointing, especially given all the other pizza options around here. Will not order Dominos again. read more

They get your order wrong and say we can replace your order but it will be at least an hour. Hoping no one will order from them. Plus the manger was rude. rather than admitting it was their fault they made it seem like it was us trying to make a problem. Don't like this location. read more

I used to order from here but stopped since they turned me off. One guy making the pizza with his bare hands went to assist with the phone. Looking at his fingers, he had flour on them and it looked like dried blood on one finger. After he assisted with the phone calls, he went back to making the pizza. He did not wash his hands. I will never eat there again. read more

The manager on duty when I picked up my carry out order was one of the most customer service minded individuals I've ever met. My order had accidentally been taken by their delivery driver; they remade my order in a timely fashion and gave it to me for free. The manager was professional and polite and apologized repeatedly for any inconvenience. I was shocked to get my food and a complete refund. I don't know what other place would do that for the minor inconvenience of a 10 minute wait. read more

We ordered pizza late last night & said sorry so late on the notes section (we felt bad) but they delivered & it was very good! We ordered two pizzas & chiccy nuggies. We gave a nice tip cuz it was so late. Thanks dominos for delivering! read more

Very disappointed with this Dominos ordered my pizza for delivery they mistakenly put it for carry out when I called back they said they would send it right away then when I called the third time - an hour after I ordered - I was told it would go out with the next driver when I complained about not being given correct information the person on the phone was angry with me that is the time you provide extra customer service and offer extra to the customer NOT tell them not to complain will avoid this Dominos in the future read more

My wife really loves Domino's. I had never really been a fan but since they have changed their recipe I like it a lot more than before. For the price it is really hard to argue against Domino's, even if it is not my favorite. read more

This place is pretty good in terms of quality and reliability. Whenever I have ordered for delivery the food arrives quickly. I have lived in the area for the last 13 years or so and can't recall a bad experience with this Dominos location. I am not going to tell you it is the best pizza ever, but I can tell you that the quality is good. read more

Order from here at least once a week. They deliver quickly and order is always right. Brooklyn pizza is so good. I usually order online and it's fast and easy. The two yes I've had to call they've been nothing but professional and courteous. read more

Food was ok but driver was lazy didnt make any effort to take elevator up to my apt. So I had to drag myself and my infant child to the lobby area. Wont be ordering here ever again. Lazy drivers! read more

We reordered our usual pizza. Order it most every week. Today when picking it up we had to wait for them to get it out of the oven and box it. We got home and it was overcooked . Disappointing. Surely they have timers for these pizzas. and that is pretty much all you cook. How can you burn it? read more

Never again will I ever order pizza from this store! I spent $70.00 on an extra large pepperoni pizza with light sauce and extra cheese, a large pizza with light sauce and extra cheese with spinach, jalapeño peppers and green peppers. We also ordered a salad, wings, and bread. Anyway, both pizzas came with extra sauce and barely any cheese! I had to take everything off the pizzas and add cheese. My family doesn't like sauce very much so all the sauce had to come off. Thank goodness I had cheese that I could put back on the pizza but all the toppings we paid for went in the trash! Lazy management! You would think that the manager would check orders with such a high dollar amount!! Thanks for wasting my money and time in your shitty customer service! read more

This is our go to place everytime we order Pizza. Always comes quick and the drivers are always nice. Corey is the best there always friendly and will do anything to make the customer happy! read more

Pretty good for the price. Really love the pan pizza, even the dough is buttery and delicious. Subs can get a bit dry at times. But this is the ONLY decent fast food in the area. read more

Dominos is the best pizza hands down! My husband order from you guys at least once a week. I should really say him! Our food is always perfect and still steaming. It never takes a long time for delivery. The drivers are always super nice as well. We will always continue to offer from his location! read more

My family happens to really like Domino's Pizza. This particular store is tip top, on the ball, and so on. We usually order online and watch the "Pizza Tracker" show the progress of our order, from dough to my door. They are so proficient that you'd think that they still have their 30 minute guarantee in place (from back in the day). To my knowledge, they don't have that time guarantee, but they've never taken more than 30 minutes to get me my pizzas. I have been very impressed over the last several years with this store. read more

This is by far hands down our favorite local Dominos! We have easily ordered from here over 30 times. They always are fast and our order has never been wrong and always prepared correctly. Whether delivery or carry out it doesn't matter they always do an awesome job! Thanks and keep up the awesome work! read more

Best pizza in town Just voted best pizza in gainesville and haymarket Great pan pizza Mm read more

A few years ago, we never had problems here. Since I tried using the Dominoes app over a year ago, it's been downhill! We always add the bread bites to the order and add their garlic dipping sauce to go with it. Almost 95% of the time that's omitted. When I would call up to alert them to the mistake, they would offer to give us a free order the next time. But of course it would be wrong again. I was told that the app didn't convey my request for the sauce so I would add a comment on the order and it would still be wrong. So I resorted to calling my order in and would explain the problem and would be assured it would be right and I asked to speak to the manager who apologized and he would also make sure it was right and guess what? The order was STILL wrong! The last time I decided to try one more time I again explained the problem when I called in and at no time have I ever raised my voice or not tipped the carrier. The order was wrong (can we say it in unison) AGAIN so I sent it back and of course when it came, everything else was cold. My son said he stopped ordering from this store too as it was obvious they don't care and he goes to a Manassas Dominoes and picks it up. I wrote an email to the company but this is a franchise so apparently the mothership is just like this store and doesn't care. read more

I rarely give 5 stars to food chains but this Dominos location is exceptional. They get my order right every single time and deliver in less than 30 minutes. When I ask for my Pizza to be well done, it's actually well done and not burnt. When I ask for extra cheese there's actually extra cheese. Not to mention that when it's delivered, the pizza tastes like I'm eating it straight out of the oven. The staff is so nice and courteous, I couldn't recommend this place more! read more

Just had some plain wings and 2 pan pizzas delivered and I must say, Domino's has been reborn. Fantastic!!!

I used to dislike Domino's Pizza very much but now things have changed. I have to give a lot of credit to Domino's...their crust has a strong garlic flavor and delicious along with re-hauling their recipe. My favorite is pepperoni, that is the type of pizza I have had from there and it is very good and flavorful, plenty of cheese and flavor along with the pepperoni, of course. read more

Got delivery to a laser tag place, the crust has a garlic flavoring on it that was very good.