It always seems to be a problem with Domino's. Sure, nobody looks at Yelp to see what people are saying about McDonald's or DOmino's. They'll get business no matter what they say. But employees told me problems with their computers, which are going to be updated in a few weeks, was the reason. Well, then honor my damn coupon anyway, when I'm showing it to you on my phone!!! So often we have problems when ordering. So about 3 weeks ago we tried to order (we do carry-out). Usually when my wife does it online, I pay when I go into the store. The option wouldn't allow us to do that, but we had to put in a credit card number. My wife did that, but the system wouldn't accept it, and go to the next screen. So we went to Papa John's down the street instead. Well, we received an email about 2 large, 2-topping pizzas for $7.99. I told my wife I'd place the order in the restaurant, since the online didn't work last time. Imagine my surprise when I went in and they said "You can only do that online." First, NO WHERE on the email coupon, does it state that. I explained all the problems and they said they've had problems with their computers lately and are changing them soon. So I called home and my wife placed the order online. But seriously, if your computers don't work, then shouldn't the "customer be right" and since I showed the coupon on my phone, honor it. read more

Consistently skimpy on toppings, but last night was the all-time worst order. The thin crust was completely burnt--literally black. Very little cheese, way too much sauce, and just a shame overall. I didn't check it before leaving with the carryout, which was a mistake. Even when I pay for extra toppings, they never add them. After finally reading the reviews, it's telling that Wienerschnitzel has better ratings than this location. Consider yourself warned. read more

Terrible experience at this location, our pizza was burnt and dry , they forgot the sauces we paid for. I filled out a customer complaint form over a week ago and never heard back from anyone What is wrong with dominos when did they go down hill this bad?? read more

I was shocked to see low rating for this location. It's super close so I do frequently order a pizza here to pickup probably two three times a month. I get the pan pizza and request it be cooked well done and it's always perfect. With the online coupon it's pretty inexpensive around $10. The workers are always polite. I've been going here for over 5 years. read more

5 stars for a clean restaurant 5 stars for professional and polite staff. 5 stars for pizza was amazing and good. I got the meatzza pizza. I came in about 6:28 pm. Yes I be back, and yes, I recommend this Domino's. Thank you to all the staff read more

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AVOID THE PASTA!!! We ordered the pasta and the chicken pasta and the portion is miniscule---- actually way less than a child's portion--- an adult would need to order 3 of these to be full. The pasta was dry and the whole thing had a metallic taste from the metal container it is cooked in. Dominos WILL NOT EVEN LIST THE PORTION SIZE BECAUSE IT'S SO SMALL!!! This really makes Dominos look untrustworthy! read more

I ordered a Philly Cheesesteak sandwich on their special and this is what I got. Where's the beef? No more sandwiches from Domino's. Jersey Mike's Big Kahuna on Rosemary is 100 times better. read more

Placed online order PAID FOR IT online find out location was closed for absolutely no reason. Drove to it just to sit in front of empty store. Waste of my time read more

We just got home from Japan. It's late and nothing around was open for take out. We're starving after a long day of traveling. We were really craving pizza so we stopped at this Domino's. We stopped in even though it was a little late for carryout. Pedro greeted us and went the extra mile to make sure that we got fed. We just wanted to give a big shout out to Pedro and the Dominos in Escondido for taking care of our family tonight. It's people like Pedro that give companies good name by providing great customer service. Thank you Pedro for being so awesome and thank you Dominos for the great pizza! read more

Used the app to place an order. The app indicated that the pizza was ready. When I went to the counter, I was ignored and had to speak out for help, The sour face employee checked the counter and said my pizza was not ready. When I asked her when it would be she said she did not know. She did not even try to check. When I asked to speak to a manager SHE said she was a manager. When I asked for her name she refused to provide it. The MANAGER never apologized for the delay or even seem to CARE about the CUSTOMERS. HORRIBLE CUSTOMER SERVICE. The employees ignore customers and appear to have no ovesite. If you respect your time and want to be treated as a respected customer. STAY AWAY from this store read more

I love dominos, however the customer service at this location was horrible. I ordered 3 pizzas today for a party I was attending, the location was empty and didn't seem busy at all. I walked up to the counter the guy said your name? I told him he put the pizzas on the counter and started walking away because I paid online. I asked if I could get any cheese or pepper packets, he didn't even turn back around kept walking and said we don't do that anymore. read more

Outstanding pizza, arrived quickly and hot, delivered with a smile by "Jesse". Will definitely order again. read more

This has been our go-to on the occasion we find ourselves unwilling to drive somewhere for pickup. Food has been decent, generally, just typical dominos quality. This time and the last, however, we had a bunch of issues ordering pizza online. Last time we kept trying to order only to fall into a loop--mark the order as delivery, add delivery-based coupon and items, go to check out, and suddenly the order is carry out and not available because the coupons are delivery. I ended up having to clear the cache on my browser to be able to place an online order. This time, despite using the card on files many times previously, it kept returning errors, "this could not be processed", and I ended up having to use PayPal. We finally ordered at 4:20, and I watched the pizza tracker hover over "prep" until around 4:55, at which point it jumped to quality check. Since we never got a notification that our pizza was delivered, I can only assume it was sometime after the "your driver is nearby" notification I got at 5:06. Since we got the "on the way", "in your neighborhood", and "nearby" texts all within about a minute of each other, I assumed that like the pizza tracker it was just a meaningless way to make people think there was progress. I finally checked outside around 5:15, meaning our pizza sat outside for nearly ten minutes as I waited for a knock or text to let me know it was actually delivered, rather than just nearby. So it took at least 50 mins for two pizzas and some questionable Parmesan bites. Questionable because about half were barely bigger than my thumbnail, and obviously burnt to the point of being crunchy by being cooked too long, like overcooked pita chips. Pizzas looked good but were lukewarm from sitting in the cold. I'll just drive somewhere else next time. read more

Domino's Pizza - Burned, crunchy, and tiny "Parmesan bites" - Pizza Near Me - Escondido, California

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I had a bad experience at this Domino's pizza. Nick the manager was rude, I will never buy anything from here...

Employees have no clue about the rewards program so don't plan on a discount. How do you manage to burn the first few orders of the day! Food went directly to the trash! read more

Ordered a few things including parm bites. 16 piece order with a couple that were mini sized. Not a huge deal, but come on. If you are going to give me half sized bites throw in an extra one to make up for it. read more

Domino's Pizza - 16 piece parm bites with 2 half sized bites. Should have included an extra to make up for the small size pieces. - Pizza Near Me - Escondido, California

When you read the reviews and you see a 2.5 stars You have to wonder if it's true. I probably ordered over 15 pizzas here and about 20% of the time they get it right the rest is either cooked wrong prepared wrong or you have to wait for 45 minutes because there's lack of staff once again it took over 40 minutes, just for them to start cooking and they weren't even busy. They just had no staff Rating should be at least five star read more

Never ordered from this Domino's before but it was late and I was hungry. Wish I could review the food except I never got my food. Called and explained that they delivered it to the wrong place because I never got it (mind you, I left super detailed instructions in the delivery try notes so it wouldn't be lost) someone told me it would be there in 5 minutes...tick tock....finally the guys comes through the gates (that I had to open for him) and drives right past me waving my arms from my balcony. He goes to the end of my complex and gets out and walks somewhere? After putting shoes and a coat on, I finally have to chase him down at which point he looks incredibly confused and after I basically yelled at him that he has now delivered two pizzas to the wrong address, he tells me they will bring anotheir one. At this point I just said nevermind and told him to refund my money. I'm still waiting on my refund. I had to call and ask and apparently they never did it so now I'm waiting another 3 days. What a terrible experience. read more

I don't know why we bother. They are always either hideously short staffed or tragically inefficient or both. Either way, it shouldn't take an hour and a half to get a medium pizza, lava cakes, and a bottle of Sprite on Wednesday. On top of that, I called 20 minutes after the tracker reached the Quality Check phase, and they said it was in the car, but there was only one driver who had a ton of deliveries. Sure. I call 40 minutes after that, and a different person said our order had just come out of the oven 10-15 minutes prior to the second call, and they "didn't know who told us it was on the way". On top of that, our pizza arrived soggy in a crushed box. Get your shit together. It's one thing to be short staffed, but it's another to have no idea what status the orders are at. And that's assuming the person I spoke to during the first call was even being honest about our pizza being on the way. read more

Placed an order online. Used the tracker to know it would be ready for pickup. Arrived and was greeted and picked up my order without having to wait. Got home and the pizzas looked great! Probably the best looking pies I've seen. Literally looked like the advertisement photos. This might not seem much but I am very happy with the service and quality from this location. read more

Usually this place is pretty great but the other day most of our food was burned and the pasta didn't look full. Maybe just a hard night because like I said, usually the food is good. read more

Domino's Pizza - Chicken Alfredo Pasta - Pizza Near Me - Escondido, California

I don't understand all the bad reviews. People here are friendly and my pizza always turns out the way I ordered and I never order any "regular" pizza. One time I even forgot to add my toppings and they happily remade the pizza for me. I regularly order from here and never had a bad experience. read more

Customer service needs work, super lazy staff, order is still wrong. "We forgot to do this for your order, is this fine?". Irritated me enough to share how much you should avoid going here. read more

I waited 49 minutes for 3 pizzas and I was told they could not take my money. They gave no alternative of what they could take and were rude like they were giving me a favor... Thank god do another pizza place around the corner that actually makes things happen. read more

Wow. Not sure where all the bad ratings are coming from. I used to deliver for Domino's circa 1994 (was even robbed at gunpoint on one delivery, so I am a legit veteran driver). Also delivered for Pizza Hut and later, Leucadia Pizzeria. These places put me through college. Anyway, when I used to work for Domino's I used to think their pizza was definitely inferior to most other pizza places. I never did like them. But a few years back I decided to try them again, and this was the location. I was pleasantly surprised that Domino's now makes a quality pizza. And this particular location has been nothing but quality since I've been going. The pizzas are great; toppings to the edges and plenty of them. The employees are always super helpful and friendly. The store is very clean. This store would beat the Domino's and Pizza Huts I used to work at hands down. Again, not sure why all of the negative ratings. Dominos is an amazing value in today's fast food landscape. Recommended! read more

Worst domino's pizza place ever they never get your order right even though you order the exact same thing every time. This is a pizza loaded with olives when no olives was ever ordered from. read more

Domino's Pizza - a pizza in a box - Pizza Near Me - Escondido, California

Samuel was amazing tonight! I ordered pizza for my friends because they are home sick and didn't think about the gate code for the apartment. Samuel called and was calm and very helpful. I told him to just give the pizza away if he couldn't get in and he figured out a way without complaint. Such a nice person! Thanks again Samuel! read more

Very slow. Got 8 workers moving like sloths on a Friday. Waited a whole hr for #2 pizzas

Extremely cheap & sparse use of the ingredients & cheese for high prices! Two medium pizzas, order of wing's & boneless wings & it was $70! This was my 1st & last time patronizing Domino's . read more

I've had actual Italians come up to me when I was in San Diego and told me they were so happy that I mentioned this place because this actually tops food in Italy read more

Terrible service, terrible attitude from Yesenia when taking our order. Pizza is less than mediocre, and this location is definitely worth less than a one star. Why on earth are people so rude? Why not just be decent? Maybe your customers have bad days too, but we weren't rude to you. You have one job. If you don't like it, others are begging for work right now, Yesenia. read more

Been ordering pizza and chicken here at least 3 times a month since they opened at this location but did not give any review. Tonight, we ordered chicken taco, philly cheese steak, and hot buffalo wings for our dinner. They did not give out any napkins nor hot chilli peppers. Parking: always plenty available parking spots. Staffs: quick most of the time. Taste: overall is alright. Price: On higher end comparing with little sizzler, pizza hut, or other pizza on E Valley Parkway... Location: convenience since it is located near Ralph where we normally shop for our grocery. read more

This is my second pizza from this new store, first one was a large pepperoni and sausage and was just so so. The second time I ordered I decide to splurge, large jalapeño and ground beef with extra sauce and cheese (see picture). How disappointed I was, this is a $20 pizza that tasted like a $1 pizza from the grocery store not to mention if I wanted parmesan cheese and peppers it would have cost extra. I won't make this mistake again. read more

Domino's Pizza - Pizza Near Me - Escondido, California

Terrible service. Had my boyfriend drive there to get our order, they insisted he hadn't paid. He swore i had, because well, I HAD. so he had to come home to get me, by this rime our pizza is just sitting there cold. When I get there and he explains the situation and I assured them I had both my receipt and bank statements to prove this. They gave us the order without even checking the receipt !! Our order was COLD and not appetizing. This was a huge inconvenience and the food was not even good at all ! The most ironic thing, as I'm sitting here I notice the sticker on our box says PAID in huge letters above my name ! Hahaha come on man. Ridiculous ! read more

Domino's Pizza - Maybe train your "pizza artists" to read labels and be kinder to customers ! You guys lost a long time patron. Not like you care tho lmfao - Pizza Near Me - Escondido, California

I am giving them one star as their outsourced phone ordering well, SUCKS! We called tonight to order food and the person handling the call you could tell was half way around the world. Really? The store is 1 mile from us. The person, while nice, was not getting the order correct, we had to repeat the address more than a few times and she pushed items on us that were already on the order. I am done with this place....food was ok at best and for all the hassle to order via phone, we won't be coming back until they get back to answering the phone at the store level. read more

I am not giving it a 5 star because I feel that's a little excessive, but this domino's location always gets my order right, fast and they are really friendly. If they ever do make a mistake they make sure they make things right! I am visiting this location at least 3 times a month. I would totally recommend this location. read more

I actually give the Dominos on Valley pkwy -2 stars! Terrible service! Pizza was so bad! I had the pizzas delivered and they had run out of red pepper packets, cheese packets, napkins, and plates..... which we had requested. Lame! First quote was over $80 for 5 2 topping pizza's!!! Ended up paying $50. Never again! The people I was buying pizza for definitely deserved better EVERYTHING! Never again! New management???? Maybe a good idea?? Or maybe just close. read more

Pizza was okay, customer service is horrible. They are rude,and make excuses and are untruthful about what has been offered. . Never apologize and just make excuse after excuse when you bring it to their attention. Carlos is very rude and abrupt on the phone. Horrible service, I've had two horrible customer service experiences with them. The manager Carlos is rude accepts no responsibility for their mistakes. He argues with customers and then hangs up on them. Very unprofessional. Cold pizza and no apologies. I wish I could give zero stars. Manger thinks it's okay to hang up on customers. They need to train employees on how to be professional especially if they are put in a management position. read more

We've ordered from here a couple times and the pizza has always been good. Last night it only took 15 minutes to be delivered...awesome! The pizza and wings were piping hot and delicious. Will for sure order from here again! read more

We like the pizza from Dominos most of the time but the quality is erratic. I would generally give them a 3 for the pizza. Twice now we have ordered the sandwiches, cheesesteak and chicken Parmesan! Where the heck is the meat on the sandwiches? The bread is awesome and with meat on them they would be really great! read more