I went here to buy a Domino's gift card to give to someone and they tried to sell me a blank gift card that had not been loaded with any dollar amount apparently in an effort to defraud me. The guy was supposed to be acting manage (the regular manager was on vacation). He's a white guy with red hair and a redish beard so don't let this guy wait on you since he is void of ethics and morality and otherwise doesn't give a fat rat's backside about customers. read more

Ordered online, nothing fancy...my order was on time and delivered carside and brought out to me. The pizza was probably the best I've ever had at this location! It was really good! read more

Today I was driving from Colovista and a brunette driver in a blue Hyundai was traveling at roughly 60 MPH on McAllister which is a 30 MPH zone in which my young child likes to play next to. I watched as the large Diminoes sign flew up on my bumper as I approached the very dangerous interaction of McAllister and the 71, which might I add is the most dangerous intersection in Bastrop. When I went to the dominoes to complain a random patron overheard me and commented "That's a very dangerous intersection." Many people have lost their lives trying to navigate this intersection. I was explaining to my brother traveling here that this is a dangerous intersection when I hear the Horn laid on for 10 seconds to tell me to enter the unsafe highway intersection with 2 cars in the median and cars passing me at 75 mph. As any licensed driver knows, the people in the highway median have the right of way. That is why people lose their lives on this intersection, obviously she did not understand the law or rules of the road. As I sat there listening to her honk her horn as me and my brother watch cars pass us at 75 miles an hour we laughed. "do you want me to drive into oncoming traffic?" I'm sure at the ripe old age of 16 or 17 she doesn't understand that in the three years I've lived here more than 10 people have lost their lives at this intersection. I would've let it go honestly, as we probably saved her life. But then she tried to pull up to my right hand side and pass me to enter the highway with multiple cars coming both directions. What ignorant person would try to do such a dumb thing in such a dangerous place? A person that shouldn't be delivering pizzas for a multi billion dollar corporation. As a business owner myself, I understand the liability that is involved in having my companies vehicle marked with a large Domino's Pizza on top of it driving reckless is an instant lawsuit. But obviously this child did not. I have taken pictures as well as videos. I will not post this as I'm sure the car is not hers and most likely her parents. what I will say is that I've notified both Bastrop police department as well as both Domino's locations in Bastrop. I understand that you're in a hurry to deliver pizzas, but people's lives are at stake and you cannot be reckless and in a hurry when you don't know the rules or laws of the road. I highly suggest firing this person or you're most likely gonna end up with a liability lawsuit when she crashes or kills somebody. aAs well as I could not imagine getting a one star review for my business over someone recklessly driving 60 miles plus an hour on a 30 mph road zone and then trying to pass me on the shoulder to get onto the highway. I'm sure you think it's more important that that pizza gets delivered on time but I can assure that you haven't lost someone that you love from reckless driving like I have. All of my employees have trackers in the car as well as front and inward facing cameras so that I can monitor such behavior like this, and I know that if I were to ever notice or hear a complaint such of this, I would fire that person immediately because it's not worth having that person Create liability issues for my business. Grow up... I was in a hurry too and can assure you I entered the highway as quickly as I could in a safe manner. How dare you put the lives of me, yourself, and others in my community at risk because you think your time is more valuable than entering a highway from a dead stop at a safe manner. I'm beyond oissex but will continue to order dominoes. I'll come to the location and complain about her as well as pick up my pizza to avoid dominoes driving coming into my neighborhood and endangering my neighbors. read more

Domino's Pizza - Pizza Near Me - Bastrop, Texas

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If there were ever a case study in how not to run a business or treat customers, this particular Domino's location--and more specifically, the manager named Angel--would be Exhibit A. We placed an order online and waited patiently for our delivery. After about 30 minutes with no knock, no doorbell, no nothing, I checked the Domino's tracker. Surprise: it claimed the order had already been delivered. So I checked the front door. Empty. Not a slice of pizza or a hint of garlic crust in sight. I called the store, explained the situation, and the person on the phone confirmed what I already suspected--the driver delivered it to the wrong house. Now, keep in mind: we live in a brand-new neighborhood, and the two houses flanking ours are unfinished and clearly unoccupied. Yet somehow, your driver, displaying a stunning lack of awareness (or maybe just stoned out of his mind), walked up to one of those empty homes, rang a broken doorbell, got no answer, and still thought, "Yeah, this must be the place," and just left the pizza on the ground. In Texas. In the summer. Because nothing says "bon appétit" like bugs and 100-degree pavement. When I declined the suggestion to go dig my food off the ground--because sanity--I was told the order would be remade and resent. Another 45 minutes passed. Still no pizza. So I called again and this time I got the distinct pleasure of speaking to Angel. And I must say, I've encountered more competent responses from a Magic 8-Ball. Without asking my name, phone number, or address, Angel immediately declared, "Oh, the driver handed it to a man." Really? That's interesting--since you didn't ask who I was, how did you know which order I was even referring to? Psychic powers? Because your caller ID sure didn't work earlier when the first guy asked me to spell out every single detail. Then came the best part. I asked Angel what address the driver supposedly delivered to--she rattled off something completely different from mine. When I pointed out that the address was wrong, she awkwardly stumbled before someone in the background fed her the correct one. Not suspicious at all. At that point, I asked a very simple question: Was the order ever remade and sent out? And instead of a straight answer, or responding to my question at all, she offered to remake it again--but only if I came to pick it up myself. Excuse me? After all of this, now I'm supposed to go out of my way to fix your mistake? Absolutely not. I requested a full refund, including the over 20% tip we generously added for the driver who couldn't even find a house with lights on and cars in the driveway. Angel agreed to the refund and then, when I had the audacity to question the disastrous customer service, she hung up on me. Classy. Now, before anyone tries to dismiss this as "he must have been yelling, cursing or rude"--let's be clear: I never raised my voice, cursed, or spoke disrespectfully to angel or the other guy I spoke to. What I did do was express justified frustration over being lied to, dismissed, and essentially told "too bad" by someone who's supposedly in a leadership position. Angel's defensive, condescending, and dishonest responses only confirmed what was already clear: nobody at this location cares. At all. We spent over $60, tipped well, and got treated like an inconvenience rather than paying customers. I'm sure Domino's corporate would be thrilled to know their brand is being represented by someone whose managerial strategy seems to be "lie, deflect, and hang up." @Angel--if that's your real name--I strongly suggest a refresher course in professionalism. Maybe start with how to tell the truth, take responsibility, and offer a basic apology when your store screws up. And if the people making the food are being trained with the same level of care and professionalism you give to customer service, I honestly feel safer not eating anything from your location. You might want to look into that whole "health code" thing too, just a thought. The sign that states, "workers must wash hands after using the restroom" isn't a suggestion I'll be making it a personal mission to let as many people as possible know about this experience. Because if word of mouth is the best marketing a business can get, then this Domino's has earned exactly the reputation it deserves. Stay away from this business and think twice when hiring "angel". read more

Colored hair dude was handling the dough without gloves, proceeded to go grab something from the cooler NO GLOVES, and then returned to handling dough. All with no gloves, no hand washing. The app said my order was ready, when I walked in, I stood and waited for 10 more minutes. If you can avoid dominos, avoid it. Yall need to do better read more

Not impressed!!! I paid for my pizza to have extra meat and was disappointed when i opened the box:( I'm pregnant and was craving this pizza and it did not meet my expectations. read more

Domino's Pizza - my pizza i ordered. - Pizza Near Me - Bastrop, Texas

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This Domino's has no right being as good as it is. Seriously have never had a domino's as consistently good as this one. It defies logic. Don't get me wrong, it's still the Taco Bell of pizza (meaning you know going in it won't match your expectations for the so called real thing, but when done properly its almost as good in its own right). This location is consistently fast, consistently good, and staff is friendly, not much else you can ask for. If there is a mistake they own up to it and fix it, plain and simple. If you are on the fence, hopefully this helps your decision getting some pizza. read more

Bastrop,TX Dominos always does a great job and it got here in 15 min! I work at the local Holiday Inn and I cannot imagine what I'd do without the awesome pizza they make for me every week. I always get either bacon pineapple crunchy thin, or hand tossed creamy garlic sauce with premium chicken. Thank you guys for being open during these COVID19 times. read more

Domino's Pizza - Delicious!! My favorite Hand-tossed, white creamy garlic sauce and premium chicken - Pizza Near Me - Bastrop, Texas

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I'm Lizbeth, a first time customer. I ordered pizza for me and my siblings online and when I went in store, I handed the cashier $100 and my total for the order was $28.72 and she handed me back my change of $28.72 which doesn't make sense and service was really bad. She handed me back my cash three different times because the math that she was doing the change didn't add up. I was missing $72.03 . and I was given $71 and she still managed to keep my $1.03. when also there I witnessed her pull out a wad of cash from her shirt , so unprofessional. I then asked her who her manager was and she said she was the manager. I still have the receipt for proof. read more

Food is not as good as it should be. Needs to be more consistent not just thrown together hap hazardly

I ordered a pizza last night. I ordered the Philly steak pizza because I ordered it before and it was fantastic. Well, I ordered it last night and received a completed burnt pizza with charred mushrooms. It was inedible. Not good considering I treated myself and was extremely disappointed. read more

I know that everyone is struggling with employee shortages, but it would be great to be given an heads up when they are short staffed and pick up would be recommended. Instead- they turned the tracker off and I waited over an hour for a delivery for a location that is 15 min away. Pizza and service are usually good- but please, more transparency is need for consumers. I am giving a single star because of communication- read more

Terrible experience after terrible experience. This was an okay pizza joint. Not sure what happened. Just tired of being given a store credit to fix the previous bad experience. read more

Placed an order for pizza and cheesy bread. Food was delivered warm at best, had to reheat it all in the oven, so pizza and cheesy bread was really dry and flavorless. Very disappointing, over 1/2 got thrown away. Would have rather had a frozen pizza instead. read more

Horrible customer service . Ordered my pizza and they said 20-30 minutes . An hour later still no pizza so I called and they said the order went to the wrong address . But they didn't let me know ??? So I asked to get a discount or a free pizza since now it's 2 hours since I ordered and they said all they can do is a 2 liter . If this pizza is cold when it gets here I will NEVER order from here again. read more

Bastrop DOMINO'S helped me out today. I walked in and asked if I could get 2 large pizzas on the fly for BISD intermediate school's office staff. They got my order in and said it would be 7 minutes! Thanks so much for being very professional and efficient! read more

Unfortunately we will be trying out other local pizza because each time we order pan pizza, it comes to us almost dough. We ask in the order app for it to be well done, and have even called the store to ask for it to be cooked longer. No matter what, the pan pizzas are out for delivery within 10 minutes of us ordering and you cannot bake a pan pizza in under 10 minutes. Yuck..dough. read more

Being from NY, I had low expectations before I ordered from this chain pizzeria after I moved to Texas. I ordered online for delivery- it was a great experience. I got status updates every step of the way, from when I placed the order to the delivery guy arriving at my house-- it showed his car coming like with Uber. Nothing was missing, even better. They offered three types of crust-reg, him and hand stretched. I got the latter since it was most like NY style. I gotta say, it was really good! Not like NY but AYYYYYYYYYY, Waddya talkin about how could it be! BUT it was super good, the cinnamon twists with frosting were addicting and I would definitely order again. read more

Took 2 hours and 20 minutes to deliver my 2 pizzas about 2 miles from the store, when I was told 40-50 minutes. The pizza looked and tasted like it had been sitting in a warmer for almost all of that time. I certainly wouldn't order here again for delivery. Might be okay for carry out. read more

If I could leave zero stars I would. Awful customer service. Don't bother calling. The worst place ever.

I would give them no stars if possible. They burn the cook brownies al most all the time. I went in to the store to get a replacement the place stunk. Smells sour, spoiled.I don't think we'll be eating anything from Domino's anymore. If it smells like that what is getting in the food? read more

Thanks for the great delivery. Pizza wasn't messed up or anything. driver took a tip and drove off before opened it read more

Domino's Pizza - Thanks for the great delivery. Pizza wasn't messed up or anything. driver took a tip and drove off before opened it - Pizza Near Me - Bastrop, Texas

Called in a order and went to pick it up since they didn't deliver to the Resort I was staying in. Everything looked clean inside, the workers were talkatIve/ friendly, and had my order ready when I got there. Next time we are in town I'll come back for sure. read more

If I could, I would only give one prong of the Star...& that was because the young man who took my order was really nice! We stopped going to Domino's a few years back...finally we fell for the advertising on TV about all their "new, approved pizza"! It went even further down on our pizza scale...and hit bottom!!! Over the years, we saw the quality, taste, and dining pizza scale! We have tested them all: CiCi's was so chaotic and cheap, Lil'Caesars was so filthy years ago that I wouldn't go back, Pizza Hut hit rock bottom especially when they cut out the salad bar, local Mom and Pop pizza places are NOT DO OVERS EITHER! Pizza is a definite permanent deletion from our recommendation list and our personal dining list! read more

I order twelve pizzas six sausage and six pepperoni when delivered got no pepperoni . They were just plain cheese I called them back and was told sorry will send them right over 2 1/2 hrs later no show and no call poor service . I was lied to read more

Ordered wings for the first time and SUCH A WASTE OF MONEY. They were soggy and cold. And the pizza was cut by someone who wasn't paying attention. read more

The staff was great, going above and beyond obtaining a receipt for a lunch ordered the previous weekend to feed our employees. The pizza is really good (love the thin crusts). Any special orders I get are always done with care and and are just like I order. Great job, guys, good luck with football season!! (special shout out to Mr/Ms Hull for checking in with me and making sure I got everything I needed. read more

Very disappointed with Domino's customer service... I ordered pizza and a 2 liter drink from here for my family and I, to be delivered and as I went out to get the food I was told that the drink was forgotten. I called the store and talked to them about it, only for them to do nothing about what had happened. Needless to say, I then had to go up there myself to get the drink. Very inconvenient and a waste of money. Paid for delivery, pizza and a drink only to not get what I paid for. read more

Sorry, I'm a nice person but when you tell someone it will be 45 min & I have to call you an hr later to find out my med Supreme is just now leaving the store .... not acceptable.Let's see if they give me a discount like the manager promised. read more

I've been in the restaurant business for a long time. My first job was a pizza place--so I'm pretty picky about ordering pizza. My husband and I have lived here for two years, in Bastrop, and we finally ordered from Domino's. Seriously. It was so freakin delicious. It even had that bubble of cooked cheese, where it's a little brown. The crust was perfect. We ate leftover pizza, for days. Really. It was great. Our pizzas were pipin' hot when they got to our door. Thanks for being awesome! read more

Not shocked at all at the low reviews here. This is the SECOND time it has taken over an hour from their own tracking systems delivery time. Manager, Jacob, was not only unapologetic, but told me has had waited 2 hours for pizza before and was fine with it. Well that may work for you, but cold pizza doesn't fly here. We are in a small town and live less than 2 miles away. Had they said up front that they were understaffed, I would have picked it up and at least had hot food. Pathetic!!! And again this is TWICE in less than a month. Never again, I'll be ordering from Korts Korner from now on. It's easier to drive there and pick up fresh hot pizza. read more

I love Dominos!!! The pizza is always consistent. I usually order one thin crust and one panmade and they never disappoint. They could add more jalapeños when I ask for extra but other then that they always satisfy my pizza craving!!! The only downfall is they do not deliver to my area, and that's a bummer. I live in Cedar Creek, and that's about 8-9 miles from the closest Domino's location and they draw the line right where live read more

The food is always good, but for some reason they can never find our neighborhood! We have to constantly call the store and ask where the driver is because they go to different houses and drop it there. And our neighborhood is 969 but they always type in 696 and we get alerts that our pizza was delivered at taco cabana ‍ delivery is our only gripe for them read more

This evening not sure what's going on this evening. I called in a order it took 10 min for them to answer the phone. I order the same pizza type every time and was brought a pizza I didn't order. I tried calling back 45 min elapsed and no one answered the phone. I told the driver I didn't want the pizza they sent me. Still waiting on pizza that I ordered and no one has called me back saying there making another one and no updates on my pizza. I ordered my pizza at 640 pm it is now 820 pm. I'm not happy about this. This is the first time I had a issue with my order. I been a loyal customer for 7 yrs so they have a awesome record of sending me awesome pizza. I think there just having a very rough night tonight. read more

We've been ordering Pizza for delivery from the Bastrop store since November and are impressed. The pizza is always hot and the orders are correct. And, they are delivering to Pine Forest in about 30 minutes. The only glitch, if we can call it that, is the website won't let us place orders online for our address. But, the phone order takers are pleasant and accurate. This Domino's Store seems to be very well run. read more

My order is always correct, prices are reasonable, and delivery has always been fairly quick which is a bonus.

I just want to know why it's so hard to write a comment to the store from which I ordered just to say a short statement like, "hey, it's called hot buffalo wings not nothing but cheese and little itty bitty smidgen of hot buffalo sauce on the bottom". I've loved and still love Domino's but damn it when they change cooks or managers or whoever the f*** prepares my order, I can't write them a note or simple instructions on not forgetting the damn hot sauce. I've got blan chicken now and will not and should not have to buy a cup of hot sauce for sixty some odd cents when it should be free or part of the entree for f**** sake!! I can't even find anywhere to make a comment for anything including Domino's main corporate page. Gawd!! I sure as hell didn't want to yelp my Domino's but this was it. So I hope they take the time to read this crap cuz they don't want me to come back and write another review. (Like it matters lol) I still love my Domino's though damn it! read more

Ordered at 2:30, with a set delivery time of 4pm. 71 dollars worth of food for our party. Driver arrives @5pm, 1 hour late because he couldn't find the house, but the store said there were 2 wrecks (there weren't, they just lied to us). Pizza arrives cold, and there is 20 dollars worth of salads missing. Manager didn't even apologize, and neither did anyone that answered the phone. In fact when the manager answered the phone, her words were "are you the woman thats complaining about her food". Learn how to speak to paying customers read more

Wish I could give negative stars. I was hoping last time was an exception but turns out it wasn't. We live right behind the store and last time took an hour and found out they lost our order. Tonight gave them another chance and for 25 minutes the order has been sitting there, even after calling the store 10 minutes ago. Will NOT be ordering from them again. read more

I don't have high expectations for Domino's but this one is horrible. Their customer service is severely lacking. They are 3 miles from the house and it took an hour from the time they left the store to get to our house. Then, failed to deliver $20 worth of stuff on the $70 order. We talked to 4 different employees, was left on hold and the manager was simply rude making excuses about being so busy. I got an apology after asking for one. They did credit my card back but it seemed to be because it was too much trouble to adjust. The food was not fresh or hot. They gave me a credit for a future purchase, I will not use it read more