I ordered pizza and wings. I asked for my wings plain w/ sweet mango habanero dipping sauce. Well they gave me icing. I think the restaurant may have realized the mistake and email me with an apology and offer. I really appreciate that kind of customer service. The food at this location is ALWAYS fresh. My pizza and wings were absolutely delicious. Thanks read more

We placed an order for two pizzas it took AN HOUR we went inside and sat for 30 of the minutes they claimed short staff but there were 7 workers in there and then my order was made incorrectly and they said wait time would be 55 minutes I WILL NEVER return here and this is the second time it makes me not want to be a dominos customer if quality is always a issue read more

I placed two different orders for residents and they never got them. When he called the store, he was talked to so rudely and told that he would not be getting a pizza and hung up on. read more

I placed an order at 5:25p it's 10:18p the driver said they delivered my food even tho I picked the pay in cash option. Hold Time has been over 15 mins. They "manager" said she would call me back when the diver came back to the store. Ghetto and unprofessional where is my food ?! read more

I placed my order and within 16 minutes it was at my door. Very fast delivery and pizza was hot and delicious. Thank you Nico for your great service! read more

The wait time is terrible. We have ordered from this Dominos occasionally for our kids and every time it is way more than 2 hours for a small pizza and pasta. There have been multiple times the order didn't show up at all while hungry kids waited and never got their pizza. Unreliable. read more

Awful experience overall. Pizza took over an hour and a half to get to me and I live 5 minutes from the store. When I called support he said he would call me back and never did. So I had to go through the AI help line and another 5 minute wait just to get in touch with him. Delivery driver would not even deliver to my door or hand me the pizza I had to reach in the car to retrieve it and it was only slightly warm. Delivery driver was extremely rude. I get they are working hard but overall horrible experience. read more

Great service food was prepared on time and hot that the crew were all very friendly everything was great thank you

Walked in and I was greeted IMMEDIATELY and staff were all very friendly and all gave great customer service (very rare these days). I wasn't sure what I wanted and staff were very patient with me while I decided and were very prepared to answer any questions I had. I ordered 2 of the oven baked chicken bacon ranch sandwiches and these were THE BEST sandwiches I've ever had, EVER!!! Great amount of cheese, a little cheese crisps oozing out on the sides and it was piping hot when I got it! Just the perfect sandwich altogether. Really appreciated the staff, they really made my day and I can't wait to go back and get more great customer service as well as food service. Thanks guys and gals!! Signing off, "Lady With The Glove" read more

This dominos is solid, but 50/50 chance you'll actually get your delivery. Uber eats, door dash or pickup. App orders never show up

Just ordered 4 pizzas online and paid with a nice donation for St. Judes. After 15 minutes the tracker changes to Order Cancelled. Website says to call the store for information. Call and of course after 10 minutes on hold finally give up as no one is going to answer. That store is a total waste of time. read more

Please, if you want a late night pizza, avoid Domino's Pizza on Marietta Street in Midtown Atlanta. I have tried to order a pizza three times. Twice I was told that the delivery person was on the way and no one showed up. I just ordered a pizza an hour ago, and the tracker was not working, so I called the number which apparently is not in service, or the employees are simply leaving the phone off the hook. I get the impression that after around 9:00 or 10:00 pm, quit the employees pretty much quit working There are many other very good pizza places in Midtown that you can use such as da Vinci's or Goodfellows, which are both very reliable and prepare great pizza. Thanks. read more

My order was fresh and perfectly cooked!!! Service was great!!! Quick and excellent neighborhood pickup

Placed an order for delivery for my work. The time came and passed and no one answered my multiple phone calls. I went to the restaurant and they said it was another 6 minutes and that the delivery driver would take it there. It has now been 45 minutes and nothing has happened yet. They will not answer their phone. 50 kids are waiting. An update: the pizzas aren't done yet. It's been an hour. I am having to wait in the restaurant and drive them over myself. I will never be ordering from here again. read more

DO NOT ORDER FROM HERE. They will not make your order. I ordered a medium pizza at 8pm. 4 hours later at 12 I called the store and that's when it became clear they were never going to make my pizza but decided to make me wait over 4 hours without telling me. I went to sleep hungry because of this store. read more

Ordered two pizzas that were never delivered today 10/22/2024. The store kept saying the driver would be there soon and later claimed the pizza was delivered. When I called, they just left me on hold for about 30 minutes. I believe they were hoping I would hang up. When I called back, they picked up the phone and just hung up. Very much disappointed. read more

Ordered here a few times a year since 2014. There are always issues with delivery (one time waited two hours for an order that was supposed to take 30-45) so switched to carryout and last two visits had issues as well. First time ordered a 3-topping pizza and got a straight cheese pizza so had to wait at the store while they made another. Second time I showed up at the latter end of the estimated pickup time and found they hadn't even processed my order, so they started making it after I arrived (which was 30 mins after I had ordered). Walked outside to wait and saw it was ready on their screen after 15 mins but by this time four other people had walked in so I had to wait about ten more minutes for them to fix another order that had been screwed up and serve the other three people. So basically my order was ready almost 30 mins after the estimated ready time. Got home and my order was undercooked and doughy, pizza was stuck to the box and fell apart when I picked it up. They also forgot the side marinara I ordered and paid for. So much for the so-called quality check. My fault for not checking before I drove home, but still. Will not order here again. As a sidenote their website says no-contact pickup but there doesn't seem to be any difference than before. Most employees had masks but one didn't and another just had it around his mouth. Hard to capture just how doughy the pizza was, but here is what happened to a slice by just picking it up and moving it to a plate. Yeah that's an entire slice folded on itself. read more

Domino's Pizza - Undercooked pizza - Pizza Near Me - Atlanta, Georgia

After placing a delivery order online (including payment in full + 20% tip), I got a notification that my order had been canceled - 43 minutes later! It was originally supposed to be delivered in 60mins. Incredibly irritating. When I called to inquire what had happened, I never connected to a person. I listened to the automated message for 10mins before giving up. What a colossal waste of time - pretty disgusted that they can't even be bothered to say the order's delayed, or to cancel the order faster if they can't produce it, or to answer the phone & give some explanation. Much less to take some accountability. Is Domino's running a Ponzi scheme, borrowing my money for 4 days, at my expense, while not producing anything? Anyone else?? read more

Domino's Pizza - The only communication - Pizza Near Me - Atlanta, Georgia

I am very aware that this review will do absolutely nothing.. but f*** this place. I'll start from when we ordered. My cousin and I rarely get to hang out one on one. My incredible wife let me know she was going to dinner with her girlfriends and that My cousin and I would have some guy time. At this point, I'm feeling like a piece of gold. Video games. CheAp cold domestics. And the icing on top? Shitty pizza. 6:53 PM - We go online, order our discount fast food pizza. Excitement filled the room. Estimated arrival? 7:23 PM. I couldn't have prayed for a better afterlife. 7:23 PM comes and goes. No worries, maybe they got a rush. It is Thursday night football after all. Game after game of FIFA; my cousin and I look out the window with boyish wonderment. Here's where I am going to s*** on this trash as* location. 8:40 PM: I call the main customer service number. To my surprise, I got someone on the phone almost immediately. "Hi! We ordered our pizza nearly two hours ago.. what's going on? The tracker shows them getting further and further away.." "I understand, we are very busy and it looks like your driver is only 19 min. Away." "We ordered almost two hours ago." "I understand but it should be there in 20 minutes." "M'am. The time keeps going up. Can we just get a new order?" "I would have to ask the manager.." "Not a problem! I'm not upset with you, I get it, y'all are busy. Can I speak with the manager?" "I would be happy to transfer you to the manager." "Why would you transfer me to the manager? Mind just handing your manager the phone?" "We're in a customer service center.. but I would be happy to transfer you to the manager." "Okay, but please don't hang up. Getting the store on the phone is impossible." "I will transfer you to the manager." To our surprise, we actually got the store on the phone. The manager answered and was super cordial. I let her know what the issue was and she mentioned they only had one driver. All the orders were now out. I understand being busy. No worries. I mentioned that our order had been with the delivery driver for over an hour and a half. I then asked if we could just get a fresh order and WE would come pick it up. She told us that she would need to wait until the driver arrived, because our order may still be, "fresh and hot." Okay. Look. This is a simple situation. Our order was out of the oven (based on their tracker app) 20 minutes after our order, 7:13 PM. It was 8:52 PM and the managers solution was that we should wait for the driver to arrive? I don't blame the kind customer service rep, I don't blame the driver. Shit, I don't blame anyone. What blows my mind; you couldn't bend a finger to help us out. What a joke. We OFFERED to come pick up the order and you ended up hanging up on us. I guarantee this will do absolutely nothing, and this "manager" will continue to deliver "incredible" experiences. But I can't begin to understand what is wrong with someone who goes to the Nth degree to s*** on customers instead of giving the bare minimum. Either get another job or do the one you have. We were understanding (even offered to come to you for a fresh order) until you said, "yeah, have a good one." And hung up. I can't believe I'm actually leaving a yelp review. What a joke. Pathetic. I'd leave a photo but the order never came. read more

Okay unfortunately I have to agree with the 2 star rating. Such a disappointment! I've been intermittent fasting all week and wanted a "cheat day". I looked at some of the other pizza places in the area who had a 2 hour wait and thought Dominos would surely have us covered. They have theee best garlic knots and I typically prefer those over pizza these days. I actually placed an order online and fell asleep. Low and behold woke up around 9 pizza status was still not showing out for delivery. I called the store and a female informed me that the driver was on his way out. Called back around 915 and spoke with Ben who found out what really was going on and told me the status showed out for delivery around 740pm but it was still in the store. The reason it should have been 2 stars. Because Ben apologized, took time to reorder my items and got his manager to get a credit going, I felt a little better about their screw up this evening. The only downside was it would be anputher hour for delivery so I went and picked it up. Got to the store still missing the garlic knots/bread twist! If I didn't have other mouths to feed I would have surely just forgot about them all together. I most likely won't be ordering any time soon and most of all - seen all the hassle for a "cheat day" - won't do it again :) The manager did apologize and told me that he put the garlic knots in the oven for me. By the time I get home it'll be midnight and who wants to eat that late? :/ Really disappointed and wanted better from the rip. Oh and check this - it's off Howell mill. A great location but they have to get better at listening and delivering! I'm not blaming Anyone. Dominos is usually good but this night they didn't come through on the delivery. Because a rep walked my garlic knots to my car I must say they kept a pleasant demeanor through it and was very apologetic so I'm giving them 4 stars. read more

Please for the love of God do yourself a favor and do NOT order here!!! I placed an order today 1/20/24 at 8:15.. at 9:35pm still no pizza so I called dominoes and was on hold for 10 minutes and decided to drive to the store. They did not even start my order and it was over an hour and 20 minutes that I placed my order.. do you realize how insane that is...??? read more

Lots of negative reviews for delivery. Pick up ordering said 11-21 minutes, pizza was ready around 15 minutes.

After going years without ordering from dominos, I decided to give it a try one night. Delivery took two hours when they said 45-60 minutes, but given everything going on with COVID and the fact it was a Saturday, I was aggravated, but I couldn't hold it against them. A few weeks later I tried again. Same promised delivery time, but this time it took 3 hours. I wanted to cancel it an hour and a half in, but couldn't reach anyone so I was stuck. Ordered at 8pm and received it at 11pm. We just waited and ate our cold half cooked pizza. This time I complained and they gave me a free one and apologized. I ordered my free one this past Friday at 12:30, was told 30-45 minutes but I didn't receive it until 3pm. This time I did reach someone by phone and he was extremely upset because their ovens failed and they had to remake everything. I felt bad for him, he was clearly overwhelmed, but aggravated still that nobody reached out and I was just stuck waiting and waiting. The pizza went straight in the fridge, we ate something else in the meantime. I can't order from them again. If I can't receive an accurate wait estimate so I can make an informed decision or be able to reach someone by phone, it's just not worth it. There are so many other options out there. I hope this review helps others avoid the same problem. They just don't have the ability to meet their demand and I'd recommend ordering elsewhere. At the end of the day, it's just food. It's no big deal, but when I have guests over and tell them I'm ordering a pizza, I want them to come hungry and I don't want to spend my time with them trying to track down a pizza instead of having a fun night. read more

The worst Dominos in life. The food is never ready on time. You'll get notice to head to the store just to wait an additional 30-40min in the car. The app and what the store associates say never match. The store manager William is a complete jerk. Instead of explaining the delay he just refunded me after i had already waited 30+ min. I'll never return to this location. Over the years the pizza has had undercooked dough slightly melted cheese but most importantly they consistently have the worst customer service for simply picking up pizza. This location is the bottom of the barrel. I recommend Marietta St location. read more

Took over 2 hours to deliver a single small pizza. Because they only had one person working to fill and deliver all of the orders. Welp, don't take orders you can't fill I don't know what else to tell you. All I wanted was a pizza in my hand and watch my football team play. 2 and a half hours later and three unanswered phone calls to the store I got a cold mediocre pepperoni pizza. My football team lost too. Thanks for rubbing some salt in the wound guys. read more

I ordered a large salami, feta cheese, onion, green pepper pizza and literally got a pizza with 3 pepperonis. Absolutely disappointed read more

Domino's Pizza - This is supposed to be a large salami, green pepper, onion, feta cheese, and cheddar. Literally just 2 pepperoni. - Pizza Near Me - Atlanta, Georgia

It's so bad. Stupid long delivery times, if you call they hang up instead of picking up, and then the food is wrong. Nothing personal to the folks that work there, but won't even be trying to re order from them. read more

After many many attempts I've come to accept the following conclusions about our neighborhood Domino's location: 1) The minimum delivery time even during non-peak times is 2.5 hours or more. 2) According to the pizza tracker the standard procedure is to go ahead and cook your pizza immediately so it's guaranteed to sit under warming lights for at least 2 hours. So if you like cold pizza that you have to order a full meal ahead of time, then this place is for you! Otherwise order elsewhere. read more

Charged my card. Then Pizza Tracker says "Order Cancelled". -no explanation. I have tried calling for 30 minutes- no one answers. When it comes my turn on the phone the person working there hangs up on me (twice). Never Again. Ga Tech students = order from Papa Johns. Dear Dominoes, I will post this message forever every single time I order pizza for the next 2 years until I graduate. Call me at xxx-xxx-8545 Northside Drive if you choose to somehow you are in the business of delivering pizzas AFTER YOU CHARGE PEOPLE. Uggggggghhhhhh! Never Again. Papa Johns forever from now on. read more

Domino's Pizza - Where they actually deliver a pizza to Ga Tech - Pizza Near Me - Atlanta, Georgia

After waiting over an hour for my order I called and they informed me that it will be another hour for delivery. Mind you I live less than 10 mins away. I asked if I came to pick it up would they reimburse me my delivery fee. In order for them to do that I would have to pay again and wait 5 days for my original order to be reimbursed. I just cancelled. I'm out 40 bucks for 5 to 7 business days and I'm still left to find food an hour and a half later. Do yourself a favor a go anywhere else but here! Unless you like losing money or waiting 3 hours for a pizza. read more

Very disappointed i order from here often as it is the closet to my house. It took them three hours to deliver my pizza. Had my 4 year old waiting forever to eat, i called several times they called back to tell me it would be there in 15 minutes and the guy said (specifically) that "the pizza hasn't been sitting, that they had a backup in orders". When i tell you i got my pizza and it was brick (cold af) i called back several times to get no answer or a call back smh. Neva again. read more

Terrible service. Mario was rude. Wrong order. Came two hours after expected delivery time. Party had ended. Got cheese instead of topping pizza. Horrible. Would Never order again. I am a physician. read more

Ordered two medium pizzas and a salad. One pizza didn't have cheese just sauce and pepperoni on one side cheese on the other. I did not order it this way read more

Domino's Pizza - a slice of pepperoni pizza - Pizza Near Me - Atlanta, Georgia

I ordered my pizza 4 hours ahead of time to make sure it came on time. 40 mins past the due time I'm still waiting. Short a driver is the excuse they gave. What happened to getting it free if it's past 30 mins? I will not be buying Dominos when there's tons to choose from. read more

Wow- when did Domino's service so incredibly bad? Placed my order at 6:16. It's 8:33 and still no delivery. If you call their phone number you can't get through- they don't pick up. Going to find a new pizza delivery - just so disappointing. read more

I would give them zero stars if I could. I called after my order didn't come in over an hour and a half and they hadn't even started making my order yet. No updates and kids were already passed their bedtime. read more

I don't know why I keep ordering from this location. Maybe because of the 4+ free pizzas they've thrown my way for messing up or just straight up not even delivering to me. I've worked in a pizza place. It's not that freaking hard. Y'all need to get your shi together. read more

This is the worst location...once again I decided to give them a try but here we are 40 minutes before they are supposed to close and my order cancels. This is not the first time this has happened...try the 6th or 7th time. Many times they do not notify of the cancellation until everything else is closed it seems. Since there are not enough employees why not just partner with Uber eats and get rid of the personal drivers. Then it takes days to get the money back on my card. GO TO ANY OTHER LOCATION!!! read more

Eve saved the night first of all... that's the ONLY reason y'all got three stars. We had to drive up here to fix our order. It took 1.5 hours and it was cold. She made a new order.. no attitude. My boyfriend was going to tip the delivery driver but he said don't worry about it Bc he knew how long it took. It's a shame that this location has a manager that is ok with mediocre, honestly trash, service. read more

My pizza has literally never shown up 3 times. You'd think I'd just stop ordering from here, alas, there aren't many delivery options in this area and I truly do enjoy Dominos pizza. One time they called and asked if I still wanted my pizza - ? Tonight, the app says it's being fired up- for over 2 hours and says the wait time is 3-4 hours. There is no way to cancel my order. The last time we ordered, our pizza came uncooked practically, inedible. When I call the store, and the number provided to talk to the manager (?), it says verizon cannot reach the number because it's unavailable. There is no way to stop a 4 hour order or to talk to the store. They often forget stuff as well. When they mess up, they send me a coupon for 50% off in the mail. Called Papa tonight. edit: Around 1am my order tracker told me it was on the way (?) and I got a receipt. By 8am I realized I was not getting my pizza. I called the store today at 330pm to let them know it never arrived, the girl on the phone told me they "took too many orders" last night so they just cancelled them all- before I could ask any more questions so hung up on me. read more