I brought in a hard drive that was giving me such hassle, it kept overheating and slowing down…read moreeverything I was working on in the process. Fortunately, they were able to not only fix the problem (it's tech speak so I'm not exactly sure what they did), but provide excellent customer service in the process. I'm so grateful that they were there when I needed them. It really made a huge difference.

Oh my gosh, this guy is incredible! I had an issue with my laptop, not charging, called him, he was…read moreable to look at it immediately and fixed it within a very short time, and extremely fair pricing. Remember, good reviews is the only way folks that provide excellent service remember, good reviews is the best advertising for them. I recommend him 100%.

A speedy repair and reasonably priced. Excellent communication was a bonus. (I'm in Vermont, not…read moreSan Francisco!)

Great business, very helpful. An awesome business that has referred many customers for any repair…read moreservices that they could not handle. This creates a win-win for our customers and our repair shops.

I had used Brad years ago. Lately I needed help with a problem and called him. It has above my…read morepaygrade - and techbrain. He fixed it quickly. At my house! Reasonable, pleasant, and most importantly techsmart.

USE BRAD'S SERVICE AT YOUR OWN RISK…read more In the fall 2019, Brad repaired my laptop by installing a solid state drive. The laptop worked well for a couple months. Meanwhile, I moved out of state. In November and December the laptop developed problems starting. By January, I could not get it to start at all. I called Brad and he suggested that I send it to him. I sent it to him on January 7, 2020. It is now March and I don't have my laptop back. I have called the business's listed number -- the number at which I reached Brad in January -- at least a dozen times. He has returned none of my calls. Two weeks ago a friend went by and was told they were working on my laptop and would call me the next business day. They still have not called. I've complained to the Better Business Bureau to no avail.

My laptop's video driver stopped working while I was on a road trip and I decided to see if I could…read moreget the thing fixed while in Burlington for 2 days. I took it to Computer Rescue Squad and they were able to fix it in the allotted time. I found them very easy to deal with and communicate with and the price was in line with my expectations.

Called them with a swollen laptop battery issue. They removed it in one day, charged a very fair…read moreprice, and checked for damage caused by the swelling battery (none).

What is wrong with these people? I dropped my laptop off a week or two ago. I came in today…read moreexpecting my computer to be ready. I am easy going about this kind of thing. It wasn't ready. This, of course, is inconvenient, but, still, it's not why I am complaining. The minute I walked in the shop, the repairman's demeanor was agitated and weird. His smile was forced barely concealing his irritation. He complained that my VMs were full and that I hadn't kept up with my emails. Fair. He explained that he hadn't been able to get through. My bad. I guess. That wasn't the problem. I called them shortly after dropping the computer off. I gave them the go ahead to do the repairs at whatever the cost. I expected them to be done. It's OK. I was ready to pay for the parts and get it done. He acted really irritated at me. All I did was express that I would have wanted him to tell me that I needed to pay for the parts before the repairs could be done. Why could he not have told me when I dropped off the machine? Or when I called the shop and authorized the repairs? I was speaking in a calm tone just legitimately telling him that I had thought that I had authorized the repairs over the phone. He said something about how I needed to pay for the parts first. I said fine, but I have somewhere to be. I had authorized the repairs over the phone. The guy was so fidgety and his anger was apparent behind his false smile. Why does someone have to be so angry at someone who is about to hand him $500? At least? And that wasn't the problem. The guy is one of those sensitive types who is sensitive about his own feelings and not about the feelings of others. Sensitive guy, amiright? He was so tense and needlessly. Nerd. I just wanted to pay for the repairs and get my computer back. He was worried that I might abandon the computer without the repairs. I actually showed up with a credit card willing to pay for the repairs or for the parts, so his suspicion that I would have abandoned the computer was immediately proven false. He became really angry, and I only spoke in calm tones while I watched this dude just approach me searing with rage. He just handed my computer back to me with a refusal to fix it just because I was calmly stating my case. Absolute Sexism.

just wasn't helpful with solving my problem, so I had to final purchase a new Macbookread more

Kudos to Chris at North Branch Tech for helping me update my 2014 iMac. Thanks to your expertise…read moreI'll get a couple more years of service out it. The work was done quickly, accurately and at a good price. I highly recommend North Branch.

Excellent customer service. Replaced iPhone battery that they stocked and only charged me $129.00…read morewith a 30 day warranty within 1 hour. Very pleased with all of the above.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more