Aidan and crew are amazing. I hesitate to write this glowing review lest I bring them too much…read morebusiness - that's humor people, lighten up. Alex is responsive, no nonsense, simply solves problems, in my case mostly via the Internet where he takes over one's computer, or, when necessary, at the store for heavier chores like in-depth removal of a nasty invader. As now a writer who does a lot of Internet research, I've had to use both, successfully, several times. His shop is unique and a treasure for anyone with a computer of any kind. Our larger community is lucky to have him. Rob Ezerman, M.D.

Knowledgable, friendly, dependable service. Had my computer hard drive replaced and they went above…read moreand beyond for me.

Oh my gosh, this guy is incredible! I had an issue with my laptop, not charging, called him, he was…read moreable to look at it immediately and fixed it within a very short time, and extremely fair pricing. Remember, good reviews is the only way folks that provide excellent service remember, good reviews is the best advertising for them. I recommend him 100%.

A speedy repair and reasonably priced. Excellent communication was a bonus. (I'm in Vermont, not…read moreSan Francisco!)

I brought in a hard drive that was giving me such hassle, it kept overheating and slowing down…read moreeverything I was working on in the process. Fortunately, they were able to not only fix the problem (it's tech speak so I'm not exactly sure what they did), but provide excellent customer service in the process. I'm so grateful that they were there when I needed them. It really made a huge difference.

My laptop's video driver stopped working while I was on a road trip and I decided to see if I could…read moreget the thing fixed while in Burlington for 2 days. I took it to Computer Rescue Squad and they were able to fix it in the allotted time. I found them very easy to deal with and communicate with and the price was in line with my expectations.

Yulia was a lifesaver. She helped me at end of night when she was about to close. She was able to…read morefind a solution for me and I am eternally grateful for her staying beyond closing to help me with my problem. I would without hesitation recommend this business and Yulia for your phone repair needs.

They fixed my phone screen but the charging port stopped working. They refused to give me a refund…read moreor fix the charging port. Wtf. Stay away from this place

Came in with a cracked screen and a frowny face and left with a like new phone and a smile. The…read morewhole process took ten minutes. Because mine was an SE the repair was a little more so be sure to check prices online (which are accurate) There is a yelp check-in coupon so don't forget that as they did not bring it up in initial quote. There was a dog named Holly who accepted my scratches the entire time and then brought her stuffed animal from the other room to show me. I miss you Holly. I really liked your stuffed animal.

We sent in an electronic device and they said they could fix it--that they did these all the time…read more Well, two trips there, almost $200 and it still didn't work. I suggested that it was probably a connector and just needed a wire soldered in. They apparently were offended that a mere mortal would suggest anything and they ghosted me. Left with no alternative, I ordered a micro soldering gun from amazon and wired in a plug to be able to charge the unit. Its been working like a charm, now almost 5 months of regular use without issues. Its one thing to be arrogant, its one thing to be stupid. but to be arrogant and stupid?

Called them with a swollen laptop battery issue. They removed it in one day, charged a very fair…read moreprice, and checked for damage caused by the swelling battery (none).

What is wrong with these people? I dropped my laptop off a week or two ago. I came in today…read moreexpecting my computer to be ready. I am easy going about this kind of thing. It wasn't ready. This, of course, is inconvenient, but, still, it's not why I am complaining. The minute I walked in the shop, the repairman's demeanor was agitated and weird. His smile was forced barely concealing his irritation. He complained that my VMs were full and that I hadn't kept up with my emails. Fair. He explained that he hadn't been able to get through. My bad. I guess. That wasn't the problem. I called them shortly after dropping the computer off. I gave them the go ahead to do the repairs at whatever the cost. I expected them to be done. It's OK. I was ready to pay for the parts and get it done. He acted really irritated at me. All I did was express that I would have wanted him to tell me that I needed to pay for the parts before the repairs could be done. Why could he not have told me when I dropped off the machine? Or when I called the shop and authorized the repairs? I was speaking in a calm tone just legitimately telling him that I had thought that I had authorized the repairs over the phone. He said something about how I needed to pay for the parts first. I said fine, but I have somewhere to be. I had authorized the repairs over the phone. The guy was so fidgety and his anger was apparent behind his false smile. Why does someone have to be so angry at someone who is about to hand him $500? At least? And that wasn't the problem. The guy is one of those sensitive types who is sensitive about his own feelings and not about the feelings of others. Sensitive guy, amiright? He was so tense and needlessly. Nerd. I just wanted to pay for the repairs and get my computer back. He was worried that I might abandon the computer without the repairs. I actually showed up with a credit card willing to pay for the repairs or for the parts, so his suspicion that I would have abandoned the computer was immediately proven false. He became really angry, and I only spoke in calm tones while I watched this dude just approach me searing with rage. He just handed my computer back to me with a refusal to fix it just because I was calmly stating my case. Absolute Sexism.

USE BRAD'S SERVICE AT YOUR OWN RISK…read more In the fall 2019, Brad repaired my laptop by installing a solid state drive. The laptop worked well for a couple months. Meanwhile, I moved out of state. In November and December the laptop developed problems starting. By January, I could not get it to start at all. I called Brad and he suggested that I send it to him. I sent it to him on January 7, 2020. It is now March and I don't have my laptop back. I have called the business's listed number -- the number at which I reached Brad in January -- at least a dozen times. He has returned none of my calls. Two weeks ago a friend went by and was told they were working on my laptop and would call me the next business day. They still have not called. I've complained to the Better Business Bureau to no avail.

My Toshiba ran at 500 kBps via the wifi and 35 MBps via an ethernet cable. Brad and coworkers fixed…read morethe problem. At the same time, they also identified and fixed a problem with my hard drive, so booting up now goes a lot faster than 2 or 3 minutes.