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    Brad's Computer Services

    3.1 (7 reviews)
    Closed 9:30 am - 5:30 pm

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    Small Dog Electronics - New Burlington Location 316 Flynn Ave

    Small Dog Electronics

    (143 reviews)

    $$$

    I live in Denver, CO so this is a review of Small Dog's online/mail order operation…read more Excellent service. Before and after the sale. I have purchased 3 Macs from Small Dog and am completely satisfied. But, the true test of a company is when something goes wrong. I ordered a brand new iMac and someone's fingers slipped and the wrong computer was shipped to me. The two machines were almost identical, but not quite. These things happen. I called my sales rep and he said: "My fault. We will overnight a new iMac to you." They did. It arrived 26 hours later. They also included a return label and UPS will pick up the wrong iMac this afternoon. This is great customer service.

    The representative who I dealt with gave me issues regarding what I had requested…read more I had been having issues with my battery on iPhone 8 and had set up an appointment to have battery replaced. Was told it could not be replaced because the battery life percentage wasn't less than 80%. Spent approximately 10 minutes going back and forth trying to get it replaced after advising the battery seemed defective and regardless if it was about 80% battery health (it was 86% battery health) I was still paying full price for the service and battery. Representative put more effort into trying to NOT fix my device than she would have if she would have just taken it and fixed it, per what was requested and paid for. Sad that this is the only authorized Apple Store in our small area. From what I have read on past reviews, the customer service is horrible. And my experience was the same. Save the headache, mail your stuff somewhere else for repairs/replacements.

    Brad's Computer Services - itservices - Updated May 2026

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