John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

We had a good experience with Allegiance Water Services overall - everyone we interacted with was…read morefriendly, professional, and great about communicating. They were able to narrow down our water leak to the main irrigation line and brought out a listening device to try to pinpoint exactly where the leak was located. Unfortunately, they weren't able to find it with the listening equipment. My main concern was that injecting gas into the line to further localize the leak was never presented to us as another option. Instead, the recommendation was to replace the entire mainline, which would have been a fairly substantial project and required cutting through our concrete patio. Given the scope of the proposed work, we decided to get a second opinion before moving forward. The second company injected gas into the irrigation line, rapidly located the leak (thankfully nowhere near the patio), and was able to repair that specific section without any major construction necessary. Overall, Allegiance was very pleasant to work with and I suspect they're quite good for many plumbing and water-related issues. Based on our experience, though, if you have an irrigation leak they can't locate with the listening device and the next recommendation is a complete line replacement, I'd definitely get a second opinion and ask whether gassing the line is an option before committing to a much larger project.

These guys are great. Had an issue with a water softer (not installed by them) - came out same day…read moreand got it fixed up. Josh was awesome and super helpful. Will be using this company moving forward for my water needs.

Did not realize that it's been 4 years since our last water conditioner system! Called to schedule…read morea filter change and check up and they were able to come out pretty quickly. Adam was great, really professional and knowledgable. He even was able to come out earlier than the time frame which was really helpful. We upgraded out at least 7 year old system to a nicer up to date system with a 5 year warranty. Won't think about using any other company, these guys are great.

Bryan from Integrity Water Solutions is what you hope a professional would be. Knowledgeable,…read morefriendly, reasonably priced and a total commitment to quality work. Bryan installed a water filtration and softener system. In the process we also asked him to correct a number of other problems with our water supply system. Bryan went above and beyond to make sure all work was done right and corrected pre-existing problems with no extra cost. I highly recommend Bryan and Integrity Water Systems to anyone who wants good honest work.

Recently we needed some work done to our system and the owner Brian went above and beyond to help…read moreus out. I am very appreciative and wanted to write this good review to show it. Thank you! I definitely recommend Integrity Water Solutions!

We called Kelley, the owner and she came out and discussed options for our size home and we…read moreselected a whole house filtration system as well as a water softener and Reverse Osmosis in kitchen. The RO water is fantastic tasting, we had been using a Brita pitcher, and the difference in quality of water was substantial, how we lived with this for a few years is beyond me! Well, my bathroom glass shower doors are Ana clean of the hard water spots and easy to clean. If you are in the fence on getting better water, give Kelley and call, her service was highly recommended to us and we are very satisfied.

Disappointing and frustrating. Will not return phone calls today. Eventually sends a text message…read moreand asks me to type out my questions via text message when I really needed a phone call. Once I type out all of my concerns and questions, suggests that I find another provider as they are all out of town.

Great service and the system is wonderful. Have had American Home Water and air for almost 20years.read more

Thank you for taking care of me. I depend on AHWA. I had a New HVAC installed Dec. 2023;…read morereplacement parts were needed on the new unit under warranty. I also purchased an extended labor warranty that matches the original parts warranty. Currently I've just purchased the A/C & PC Club, annually. Thank you. de

Quick to reply. Provided a helpful quote and walked through some options. Ended up using a…read moredifferent company, but would not hesitate to reach out to them if another need came up.

First, let me say that I completely trust the Benjamin Franklin technicians and have witnessed…read moretheir professionalism and competency. I have had 2 hot water heaters installed with them and have been very pleased with the installations in both. I had a Bradford White water heater installed by them in 2018. And while I have seen many statements saying they are the best in the industry, was disappointed when in failed after only 8 years. I was told by them, that this was pretty normal for water heaters. I have been around for many years and in my experiences, the Bradford White lasted about half as long as all other water heaters I have owned. In, addition, the installation and warranty costs about 4x the cost of the heater, so I felt that this was a lot of expense for such a short lifespan. I was still suffering from sticker shock when my Bradford White failed. I called Benjamin Franklin hoping I could get some warranty compensation. Wouldn't you know, the warranty had just expired. Ugh! Okay, one of the things that Benjamin Franklin is very good at is fast service. They were out at my house the same day. Kudos for that! This time I was told that I would get better longevity and a better warranty with a Navien tankless unit. I had always wanted to try one of these. They are supposed to be more efficient as well because they don't have to keep 50 gallons of water hot. Okay, they had my ear, but again, the unit was terribly expensive; a little more than 4x the cost of the $2,000.00 unit. That includes the service calls to clean the unit once/year for the 10 year warranty term. This is required to keep from voiding the warranty and important with these units. The installation was done in one long day. The tech was here until about 8pm, but did a very nice job. Last, I expressed my concern to the tech. that sold the unit to me, about the cost of the tankless unit, he told me that there were federal incentives and Mfr. rebates that would help. After the installation, I contacted the Mfr. and was told that there were no rebates or incentives for 2026. Seems Benjamin Franklin should have known this. Professional work, super-fast service, but really expensive.

So honest... reasonable repair price. Very prompt and professional from phone call to set us…read moreservice thru payment for services. Thank you Stephanie and Scott. You're our go to for any future needs.

I would give 10 stars if I could. Excellent customer service! I called them because my previous…read morewater guy retired. I needed a new bulb put in. I called & the woman I spoke to was great. It was not a bulb that they used so she researched & found the one on my system & gave me the info so I could order directly from the vender so that I would save money. Scott came out to replace the bulb for me. He was so sweet. He let me know when he was on his way to my house & actually arrived at the scheduled time. He changed the bulb & went the extra mile & checked my soft water & made adjustments. Highly recommend!!

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.

Sean and Nick evaluated the situation and immediately knew what to do. They communicated clearly as…read moreto what they were going to do and why. Very professional, communicated well and were very pleasant the whole time (I asked a lot of questions). They corrected my gas line to meet code which was not even part of the job. They will certainly be my "go to" guys for any plumbing issues. Dave

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my brand new baseboard that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt under urgent and impossible conditions and stress and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips. With the flooding happening I was desperate to get it removed so I thought that his continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but discovered that was not the case multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me or made it clear what my alternative was otherwise assigning blame does little good; I am not an experienced plumber. I did not see nor was ever shown how he ultimately removed it so the whole point was moot. He walked off with my channel locks which I informed him of immediately after he left. He said he didn't have it then the next day he said he did but that he couldn't return them until after I left the area for a couple weeks at which point I told him he could drive out to my house. Luckily he changed his mind and returned them that morning as it really isn't my responsibility to retrieve them. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it or else patch it up. I then had to call another contractor to check the toilet seating as the flooring installer who left me with the leaking supply valve was supposed to handle it but did not do it right. Ultimately I had to hire three contractors in 36 hours for the same bathroom.