Excellent and professional service. Weve been going here for 2 years for piano lessons. Erin rocks!read more

Would not recommend this place to anyone. At least with Hailey. She arrived after we did. Then she…read moreacknowledged only my 8 year old daughter, and said she would was going to "set up". She came back out of the room, did not even introduce herself or explain what would be happening, but she took my daughter into the room and closed the door without asking if anyone wanted to be in there with her. My boyfriend had to knock on the door and ask if we were allowed in, and she said she only had room for one more person. I'm not sure if this is what voice or music lessons are usually like, but I was very disappointed in this experience and I chose to walk out of the lesson due to the unprofessionalism Hailey portrayed. I will be searching elsewhere for my daughter's voice lessons.

We love Nick Rail we purchased a 4k trumpet and they walked us through the whole experience. Come…read moreand rent or buy.

Wonderful place!…read more Super helpful and knowledgeable staff. Instruments, repairs, lessons. Everything one needs for all things music. *They fixed and tuned my daughter's harp in less than 24 hours!

Reggie is a customer service boss. This man is both very patient and very professional…read more I could tell the other workers here were also working very hard and diligently, it's nice to know of a Guitar Center where I'm treated fairly. Being a female in musician is tricky sometimes but the vibe here is on point. Well done Guitar Center, I highly recommend this location.

Hello i stopped in tonight and had a great experience with Fabian his customer service was perfect…read moreI asked to listen to a couple of speakers and found some i really liked very happy with my purchase thank you again Fabian for all your help from john

Celia made our wedding ceremony so special! She sounded amazing! She is also very communicative…read more Hire her!

I hired Ms Valerio for my mother's funeral mass. The musicians, we contracted canceled last…read moreminute. With two days to find a replacement I was thrilled to hear she was available. Although I had never met or heard her perform, I took a chance and hired her. She is amazing and her knowledge of music and selection is vast. I can't praise her enough. She even accompanied my father during his song, You Raise Me Up, with only one run thru on the same day. Her pricing is extremely fair and she is very professional, arriving early and appropriately dressed. I would hire her again for any occasion

Who doesn't love guitar center though really our 12 year old loves…read moreTo stop in for strings and things

Edit* - Must have been by chance the day I went in before (Original review below). However I…read moredecided to try again and experienced fine service. Not only me but every other customer in the store was tended to. Eric and the team that day won me back as a continued customer. Thanks! Customer service at San Bernardino location sucks. I'd much rather shop at the Riverside/Moreno Valley location. Time is precious and they love wasting it away here. But hey maybe they are doing great during a pandemic they can afford to ignore customers, eat at the register and talk it up with buddies.

Wanted to take the time to recognize our salesperson, Leon D. Leon was exceptionally great at…read moregiving us information and finding a piano suitable to our budget and what we needed it for. We started out with renting and didn't face any high pressure sales tactics and we eventually made the decision to convert the rental agreement to a purchase. Wife and I are extremely satisfied with our shopping experience and Leon's care. Would definitely come back here for all our piano needs. -Danny & Yerin

I have played since I was 5 and recently started missing having a real piano to sit down and jam on…read more(my keyboard just wasn't the same). I'm very happy that I chose to rent a piano from here! Lorna was super helpful in helping me select the right piano to rent that fit my needs as an apartment renter with limited space. She played very beautifully as she sampled the piano I ultimately ended up renting (a Kawai Concert Artist 95), and I'm a few days in to my new piano and I'm still very happy with my choice. They have a rent-to-own program with a minimum of 6 months and the rentals are actually pretty reasonably priced. For my rental I paid first and last month's rent and a deposit plus delivery fees. I really appreciated the flexibility in making my initial payment (I was able to write a check) and Lorna was especially helpful in getting me a Saturday delivery via Encore Piano Movers. I would absolutely rent here again and recommend it to anyone looking for a pleasant, easy piano rental experience with lots of options and great customer service. Thanks Lorna and SoCal Pianos!

Mr. Bill Shull provided us with outstanding & professional piano service on our old piano!! Job…read morewell done!! The piano sounds so lovely now!! Thank you again, Mr. Shull, for your expertise & patience!!! Bishop

I stopped by because Google maps recommended them to me for a piano tuner. Spoke with Catherine…read morebriefly about needing a tuner for my Steinway. Their show room has a great selection of pianos to choose from. Catherine gave me Bill Shull's number and I was able to arrange a tunning appointment. From the selection of pianos I saw the price was well within the range I would spend to purchase a new or used piano. Both Catherine and Bill were very friendly and knowledgeable about pianos I would recommend them to anyone looking for a tuner or repair work.

We signed up for singing lessons with Dr. Batista's studio. Right off the bat, we noticed that Dr…read more Batista herself was the one replying to our questions which at first, we thought was pretty awesome since you're speaking directly to the owner. After speaking to her more on the phone and via text, we noticed that she came off a little rude, but hey we chalked it up to just being new to us and gave her the benefit of the doubt. Fast forward, lessons have started and her teacher (Karina) was a blast to work with. We did find it rather interesting that towards the end of the lesson, Batista would always barge in the room to bark at Karina that time was almost up. Again, maybe it was a fluke we thought. Time and time again, we had these rude occurences with Batista. After about two months of lessons, we let Batista and Karina know that we'd be leaving for vacation for a week and that we would not be doing the lesson that week. We returned to an irate Batista demanding payment for the next month's lesson and that we would have to incur a late fee in addition to missing a class. It was almost as if she never knew we were gone after we clearly had told her. What's worse is that Batista said that we had not returned her emails...well, of course, we didn't, we were on vacation! Plus we thought we had left everything in order prior to leaving. After returning from our trip, we had just had it with Batista's lack of respect, and simply lack of tact when speaking with her clients, so we canceled our lessons with her studio. We gave her honest feedback and let her know that the teachers that she employs our GREAT, but unfortunately the customer service is TERRIBLE. We suggested that she get help with the "front desk" and let someone else talk to the customers because it's clear that wasn't one of her strong points. Anyhow, there's plenty of music schools out there where you can go.... we all deal with enough rude people in this world and the last thing we need is to deal with one more around something that's supposed to be a pleasurable hobby/education. I feel bad for Karina and the others working there. They deserve a much better business owner! Unfortunately, Batista lets her pride get in the way of what her business is capable of. She's educated and will let you know it. (Don't believe me? It's the first thing she mentions in her Yelp business bio... ). Being educated doesn't mean you have the right to be rude to your customers. If you're considering this place for your child/significant other/friend, spare the abuse and look elsewhere!

Dr. Batista has HIGH standards, and instills that in her students. She develops in her students the…read morestrongest sense of rhythm and musicianship, and sets them up for success with a solid technique. It's really ideal to study with a teacher who has their finger on the pulse of the industry, and Alma does. She is also an incredible composer. You'll get a quality musical education with her.

I was highly disappointed with the teacher who runs this business. She set up a time and day for my…read moredaughter and then didn't show up. She asked could she reschedule and never followed up at all. She also had us purchase books for the lessons and it never happened. Seeing my daughter disappointed is something I never want to happen and it did due to the lack of professionalism of this teacher. I would not recommend this teacher to anyone in the future.

From the owner: We specialize in teaching piano lessons to all ages from beginner to intermediate.read more