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    Dolly

    1.6 (56 reviews)
    Closed 8:00 am - 9:00 pm

    Services - Dolly

    Junk pickup

    In-state moving

    Dolly Photos

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    HORRIBLE!! They will damage and break your stuff and not refund you. They ruined my bedside table and my painting stand worth over 400 and they only offered me 50 dollars reimbursement and gave no reason as to why or how they came up with that number. DO NOT USE THIS COMPANY. I got $2,000 worth of insurance, this company is a bunch of scammers. AVOID.

    Couch with oil stain
    Misha R.

    This was the WORST experience I've ever had with movers. The driver arrived late and had stuff from other job sites in his truck,argued with me that I was moving two rooms because I lived in a two bed (my room mate moved out earlier in the month), was slurring his words and clearly was high. I paid for my washing machine to be taken and the driver came up with a million excuses for why they may not be able to take it. They took over 6 hours to bring all my stuff to my new apartment that was less than 15 miles away, damaged my furniture and got oil stains on my couch and rust on my beam bag. Absolutely do NOT use them.

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    2 years ago

    Horrible experience on getting furni moved. My service date and times have been changed 3x and it's just been horrible

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    4 years ago

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    4 years ago

    They canceled on me an hour before and still didn't assign me a helper. They ruined my move :((((

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    4 years ago

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    3 years ago

    Terrible service workers damaged the furniture

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    5 years ago

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    8 years ago

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    3 years ago

    Vile experience. Totally unreliable company. Left me high and dry on moving day. Never again

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    Page 1 of 2

    Ask the Community - Dolly

    Review Highlights - Dolly

    Will use again, but one complaint.

    Mentioned in 3 reviews

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    One Call Junk Haul Boston

    One Call Junk Haul Boston

    (48 reviews)

    Back Bay

    Excellent service! Having dealt with 800-GOT-JUNK in the past (they overcharge for everything), I…read morereally did my research and decided to go with One Call Junk Haul. The whole process was very easy. All you have to do is text them photos of the junk you want hauled away and they get back to you quickly with a quote. The price they quoted me was very reasonable. They showed up on time and were done in a matter of minutes! Very friendly and conscientious of the wood floors. Highly recommended!

    Hard to clearly state how terrible this service is. Please do yourself a favour and use…read more1-800-GOT-JUNK or Junk Kings instead. Do not use these clowns. 1. I had an appointment for 8-10am. The haulers did not show up until 11:40am. This is after I called repeatedly to ask where they were, or simply what a realistic estimate was. Of course, this completely derailed my schedule since I had moved all my meetings anticipating being present in the morning, not after noon. 2. They broke a bunch of glass decorations while moving furniture out, left broken glass shards EVERYWHERE, and left debris in the communal hallway of the apartment building!! They didn't bother cleaning up at all! 3. They left claiming the truck was full, but it clearly had room for a bunch of broken knick-knacks and sundries. I was charged more than $1000 for this. I understand the charge is per truck capacity, but if I've paid more than $1000 for a service, I expect not to have to wait 2 extra hours, not to have the place completely trashed (and hazardous to walk around!), and not for the job to be half-assedly done.

    Freedom Junk Removal

    Freedom Junk Removal

    (29 reviews)

    Andrii arrived on time as promised. He provided an estimate from pictures texted to him. The final…read moreprice was just as predicted. Did a great job and he is a great guy!

    On July 11, Andril V of Freedom Junk Removal RECEIVED HELP TO REMOVE THE LARGE ITEMS OF FURNITURE -…read morethe sofa, dresser, bed, nightstand, and cabinet, work that required 2 people (just look at the attached pic). I contracted with Freedom Junk Removal and spoke with Andril on May 22. The flyer clearly stated that TWO PEOPLE WERE NEEDED to remove all the items. On the day of the removal, my son had to leave his job to help Andril with those large pieces of furniture, as it was evident he needed assistance since he brought NO ONE ELSE TO HELP. My son texted to say that "the guy has no help, just by himself...we only have 45 mins" for the freight time. Unless he possesses some herculean strength to move those heavy pieces of furniture all by himself, I'd like to see a few pics of what he accomplished. He came ALONE so maybe he would not have to split the funds with anyone else. In his message that morning, I informed him that the freight elevator was available for him from 9-12. He responded: "We come at 11pm." I had to seek clarification that it was 11am. He gave the impression that more than one person is involved in the moving of items. Andril called me for payment after the items were out of the apartment, and I asked if we could work out a fair price since my son helped with the removal of the large items (see the messages below). He immediately began yelling at me at the top of his voice, yelling that he got no help and insisting on a payment of $480. I asked if he could lower it to $450 since he had assistance. But he continued to yell and threatened to leave the furniture outside if he did not immediately receive the payment of $480. His unprofessionalism and disrespect towards me, a woman, really bothered me, so I sent the funds to him via Zelle to avoid further conflict. I will not recommend or use Freedom Junk Removal again. My son is completely upset that he yelled at me and also lied about not getting help from him. I will NOT EVER RECOMMEND FREEDOM JUNK REMOVAL AGAIN. Andril"s attitude was truly "junk." 7-12-25: Andril is surely a liar, with broken English. Apparently he cannot read well. The flyer CLEARLY STATES " PLEASE BRING HELP TO CARRY THE STUFF" and he received this flyer just like everyone else who contacted me for the job. The freight elevator was on hold for THREE HOURS just for him (9-12) as he stated in his messages. We knew it would take time to move all the stuff, which by the way, I'm sure he's planning to sell, as most of the items were brand new from CORT Furniture. The flyer lists a 6-drawer chest, an office desk with office chair and other heavy stuff which needed two persons to move, so why must he lie so blatantly? This is what I messaged Andril at 11:21 a.m. on the day of the move and how he responded. Clearly, he has a problem with the language: ME: "Andril, the flyer clearly states to bring help to take the items out of the apartment. Kevin is not part of Freedom Junk Removal. We will need to work out a fair price. ANDRIL: "let it not help" Andril came at 11:00 and expected to move the entire apartment by himself, in 45 minutes! Really? Then he lied about the help he got. Only one person needed to be there when the "junk" came, and my son was there to meet him, thinking that he would bring help. Because the elevator had another scheduled customer, Kevin had no choice but to take time away from his work to help, to avoid the freight elevator being held up as it was already for TWO HOURS!. How inconsiderate! With Kevin's help the price should have been below the estimate, but I asked for a fair price of $450 and that's when Andril started screaming incoherently at me over the phone! Andril needs to brush up on his business acumen, and customer service, as clearly it appears to be a one-man business. He does not seem to understand what being polite and respectful to a customer means, and especially to a woman. But maybe that's how he treats women in his country. This is the U.S Andril, and women here are treated with respect, even on the phone when doing business. Simple. Kevin, as you stated is a highly-educated, polite, well-spoken, well-respected and well-mannered American young man because that's how he was raised. He was appalled and disgusted when he heard that you yelled, screamed at his mother, and threatened to leave the stuff outside. I've never had anyone yell and scream at me like you did! You should be ashamed of yourself! But we wish you well!

    Clean Slate Junk Removal

    Clean Slate Junk Removal

    (3 reviews)

    I was so pleased with Jon's quick response and provided a very reasonable quote. I was in a hurry…read moreto have these items removed. Jon came at 7:30pm on Sunday night. He is a kind, respectable and professional young man. I ended up adding more items as he was here and he didn't change his quote. I would highly recommend him to anyone including family and friends.

    We had an A+ experience with Jon and Clean Slate a couple of weeks back. We needed to have a bunch…read moreof large items -- an old piano, ping pong table, a bunch of old carpets, and various old pieces of furniture -- removed from our basement in Hingham. We contacted Clean Slate based on the positive Yelp reviews and their proximity. Jon responded to our email and provided an estimate range within a day, and then came over with an assistant 2 -3 business days later and removed everything we had tagged as well as a whole lot of miscellaneous items we identified in the 2 - 3 hours they were here. Notwithstanding the stuff we had added along the way, his price came in middle of the range he had provided since he explained that disassembling the piano went smoothly. Jon is a true professional -- friendly, efficient, careful, and customer-focused. We don't usually remember to do Yelp reviews but Jon and his colleague were above and beyond expectations. And he even sent us a handwritten thank-you note afterward (who does that?). Great local small business. We'd use him again in a heartbeat! Jack F.

    Dolly - movers - Updated May 2026

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