1. DolledUp

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    Columbus, OH

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    DolledUp

    5.0 (1 review)
    Closed • 10:00 am - 4:00 pm

    Services - DolledUp

    Permanent makeup application

    Blemish camouflage

    Permanent makeup consultation

    DolledUp Photos

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    The Lash Lounge

    The Lash Lounge

    3.3(45 reviews)
    11.5 mi•Polaris

    I've been a loyal client here for three years. When my longtime stylist left, I switched to a new…read moretechnician who is talented, but my retention suddenly became very poor. Within five days of my last refill, I was visibly missing at least half of my lashes, with full fans falling onto my shirt. My stylist and I had been trying to troubleshoot together, so I went in simply to show what was happening in real time ,not to ask for anything free. Instead of being met with curiosity or problem-solving, I was immediately lectured about aftercare, interrupted multiple times, and spoken to with an attitude. I was pressed about whether I washed my lashes three times a week (it was only day five), and when I tried to explain what I was experiencing, I was told to "listen" rather than be heard. Then I was informed that because my stylist wasn't present, I wasn't eligible for any kind of consideration by her and that complimentary fixes are only offered within 48 hours of application. At no point did I ask for a free refill; I simply wanted someone to look at what was happening and help determine the cause or document for my stylist who wasn't present. Instead, I was treated as if I were trying to take advantage of the salon. This interaction should have been handled very differently. If a client is experiencing unusual shedding, the appropriate response is to document the issue, take photos, and follow up with the stylist and manager not to scold the customer or dismiss their concerns. For $180 plus tip a month, I expect basic professionalism, respect, and a clear escalation process when problems arise. Unfortunately, this experience made it clear that those things are not in place, which is why I ultimately cancelled my membership. Potential clients should be aware that if something goes wrong, you may not be treated with the care or respect you'd expect.

    Jewell was so helpful making sure I understood the process, my options, best practices for…read moreretention, and did a fantastic job making me feel comfortable with her knowledge and customer service / attention to detail. The process itself was painless and I even took a nap I was so relaxed! My lashes have never looked better and I will recommend Jewell to any of my friends next time they want lashes. Great experience overall!

    Photos
    The Lash Lounge - Lashes

    Lashes

    The Lash Lounge - Classic wispy- p freakin long!

    Classic wispy- p freakin long!

    The Lash Lounge - After less than 2 days of refill

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    After less than 2 days of refill

    United Nurses Medi Spa - Https://m.facebook.com/kellykspagetaway/

    United Nurses Medi Spa

    4.8(20 reviews)
    8.1 mi
    •$$

    Kelly K's work speaks for itself! She is so talented as what she does, & on top of it is down to…read moreearth & is ALL ABOUT MAKING YOU COMFORTABLE & ACCOMMODATING YOUR NEEDS! I am new to Ohio & weeks prior had mistakenly gone to 'K Manley Studio Spa & Cosmetics' to get my very first lash extension done by the owner 'Kay' & had a not so wonderful experience. After spending $200 on lashes that only seemed to be on 60% of my lashes & felt neglected by Kay while she texted & failed to ask me what look I wanted or if I was even comfortable?! I decided to seek out a new salon since getting lashes isn't cheap, & I wanted the experience & service to match the price. I then found nurse Kelly K & scheduled to have my eyelash fills done by her, hoping for a more serene experience & cost worthy outcome. She was over the top friendly & greeted me in a calming dimmed room with relaxing music. After some short chitchat she evaluated my barely intact extensions & asked me what I wanted in regards to the look of my lashes. She genuinely seemed to care, listened to what I wanted, honestly voiced her opinion on what would look right on my eyes, & then worked her magic! 1 hour 30 min later I left her salon feeling relaxed & looking like a million bucks w/my new lashes. Which FYI she put individual lashes on EVERY SINGLE LASH (not like my failed previous experience at different salon). I paid $99 for the membership to get my lashes filled 2 times & can promise you her work is worth every dollar! Thank you for showing a lash extension newbie what a great experience should be, I can't wait to get them filled in a couple weeks!!!

    Kelly is amazing and helpful in every way. Always great to see her. She is thoughtful and caring…read moreand will do anything to help her clients.

    Photos
    United Nurses Medi Spa - 24/7 online booking Http://www.kellykspagetaway.com/

    24/7 online booking Http://www.kellykspagetaway.com/

    United Nurses Medi Spa
    United Nurses Medi Spa

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    DolledUp - permanentmakeup - Updated October 2026

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