Color didn't cover my gray hairs, stylist said she would fix it and I never got another response…read morefrom her.

It makes me very sad to write this review as I LOVED coming here. This would have been my 3rd time…read morecoming here for a hair cut/brow wax and I was so excited. I went online a week prior to my appointment date and scheduled my appointment for the first available stylist. The day of my appointment I received a text from the stylist doing my hair that her grandfather was ill and she would be unavailable for our appointment and requested we rescheduled. I informed her that I work all day the following day and then would be leaving for a trip the day after that(reason I wanted to get my hair done). I asked if there was any other stylist available to do my hair to which she said yes and scheduled me with them. Less than 3 hours later I receive another text from the new stylist stating that she saw I tried to schedule for this evening and there must have been a mistake because she does not have enough time in her schedule and that my appointment will be cancelled. I replied back to her with the screenshot conversation with the previous stylist that had scheduled me with her to explain the situation and again asked if anyone else would be available this evening to cut my hair. She then replies that she understood and that if I came in with clean dry hair that she could do me but not enough time to wash my hair. Normally as I would not be bothered by this I am quite annoyed with everything that as already taken place and because the times I came in prior was during covid and they were not washing hair but still changing the full price as if the full service was completed. That never bother me because again I understand covid but now and after this cancelling on me its quite annoying. To top of the last reason why I am done with this place is because they have done something to the similar nature to my mother. At the beginning of April 2022 my mother was getting ready to go into the hospital for a bone marrow transplant and would be receiving chemotherapy and losing her hair. She has always had long really curly hair and she wanted to go to a salon that understood how to work with hair like hers and was also covid friendly due to her being immune compromised(she wanted it shorted so it wasnt so dramatic when falling out.) I told her about west oak and how I LOVED it there and all the stylist were great and would take great care of her and they are also covid friendly by only allowing a certain amount of customers in the building and not allowing customers to bring guests with them; as well as mask options. She was so excited and immediately hopped online to schedule an appointment. However she noticed she would need to enter credit card information for cancelation policies; where she normally would have no issues with this and would just schedule she became concerned that given her condition she could have to go to the hospital at any moment for blood, platelets etc. Because of this she did not feel comfortable scheduling, became discouraged and ultimately did not schedule and refused to allow me to use my card information. I felt awful and really wanted to help her make this happen so I hopped on facebook and message the west oak salon facebook page explaining our situation and asked if there was anyway to help work with us. Someone replied and was more than happy to help and scheduled my mom manually for us so no card information was needed. She received a text confirming her appointment and even a reminder. HOWEVER the day of her appointment she shows up and NO ONE has ANY knowledge of her appointment and made her reschedule to a different day. THERE IS NO COMMUNATION IN THIS PLACE BETWEEN EMPLOYEES!!!

Husband & I went here for our anniversary back in July. We did the 90 minute couples massage…read more Worth it. Very relaxing and the staff was friendly. Will return again soon. Recommend this place for sure.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

I'm so happy with my first appointment with Issa. The Hair Room is a small salon, just her chair,…read morewhich i loved. It was more relaxed than the typically salon environment. Exactly what I needed. I had full highlights and a cut done. She completely hit the color and style I wanted. I think I've found my new hair stylist!

It was my first time visiting Hollywood Eyebrow Threading, and I had such a great experience!…read more The staff was super welcoming, quick, and made sure I was comfortable the entire time. My brows look amazing, I'll definitely be back!

The ladies in here are wonderful! They know what they're doing! And if you are specific with your…read moreeyebrows they listen and take direction to make sure it's exactly how you want them. It's taken me 2 yrs to find this amazing establishment since moving from Fort Lauderdale and even though I'm about 35 mins away now I'll never go anywhere else! Thank you guys!!

I had a giftcard from my son who won it and gave to me for Mother's Day. I made the appt. for…read moretoday. I chose the spa package for a mani/pedi and sweet Vega was my gal. She did such a great job and I would absolutely see her again for either nails or hair. Canal is a 30 minute drive for me, but it was such a pleasant experience that I would come back. A bottle of OPI was included in my package.

From the moment I entered this salon, I felt valued as a customer. Not expecting a 'yes', I walked…read morein & asked if they took walk in appointments for a cut & style - the friendly receptionist said there was an available stylist! Amy walked out & I knew right away that we would vibe - I immediately trusted her artistic style/ability. My instinct was correct & she gave me a fabulous cut (I prefer ultra short pixie styles). I'm returning tomorrow to sit in her chair & play with color. This salon is close to my house, well priced for offered services (imo), friendly staff, and offer a wide range of services & products. I can't believe I didn't find Amy & this salon earlier!

Marlee is an amazing nail tech! She is very talented with nail art and does a great job! Not to…read moremention she is nice to talk to!

My hairstylist is a very nice young lady. I enjoy talking with her. She shampooed and cut my hair…read more The salon is very near to me, which is nice because I don't have to drive very far to get great service Debbie.

I went here for migraine treatment and the staff was wonderful. My injector was very patient with…read moremy questions and did a great job. HIGHLY recommend.

It's update TIME!! So the esthetician had the guts to personally message me at 2:30 AM bc she…read moredidn't like me review. Oh Gianna I'm apologize that you can't handle my real honest review. Imagine how I felt after leaving this business being lied too and have money stolen from me, and have poorly placed eye filler that cost more then you pay in rent, to be ignored and blocked my the injector JESS!! Then I find fraudulent charges on my military health insurance for visits I've never had! That's not taking advantage then I don't know how else to describe this place! This is YELP not your personal place to message me when come home late in the morning! The owner hasn't even reached out... that's bc she blocked me and is hiding from the truth!

Ive been to at least 15 baber shops in Columbus throughout my life and IMO this is one of the best…read morebarber shops in Columbus. The staff is extremely welcoming and thorough. The shop is extremely clean. It's not a mess like some of the other shops in town, where they have holes in furniture and magazines and papers everywhere. Also, you don't have to worry about the language of the barbers and clients around children. I love that you can book an appointment online. I would advise you to book appointments ahead of time, the appointment times go fast. Keep up the good work Dale and Chris.

I wanted to get my facial "peach fuzz" removed, so I posted on a local Fb group, and several people…read moregave recommendations for places around town. Steel & Steam was recommended, and Aubrey (their esthetician) personally reached out to me via message. After talking with her, she explained the different treatments she offers, I went ahead and booked an appointment for microplaning with her before hanging up. I love the name, a play on "steel" scissors (hair cuts) and steam (facial services). My facial was very relaxing. It was nice to chat with Aubrey as she worked. She does the microplaning first - the skin is dry, so the razor gets more of the dead skin as opposed to wetting the skin. My appointment lasted an hour and a half. I felt I definitely got my money's worth ($70).

So I decided it was time to do something for myself so I opted for laser hair removal for my face…read more Well I was so impressed with not only the services provided but the professional demeanor of the staff and the cleanliness of the establishment that before I had even finished driving home. I called back in and had them schedule me for Dysport injections for my frown lines. The way the staff there approach you with services they offer is very informative without using high pressure tactics. Plus it is nice to have these services offered local without having to drive to Columbus.

Highly recommended. Can't say enough about this place and their level of detail and care in helping…read moreyou achieve exactly what your looking for. Came in post baby for some mama self care and left looking fabulous, Abby is a godsend!