This store is always messy, even before the pandemic. I used to love visiting Dollar Tree stores in all the other states where I've lived or visited, but this one in this small town REALLY NEEDS a revamp and/or better management to clean it up in there. It doesn't lend itself well to browsing due to the mess and the tightness of the merchandise and shelving units plus the shoppers with carts. Better lighting and presentation would also be a plus. This store could be amazing, especially since it's the only one in Richmond. Part of the fun of Dollar Tree stores are the cool items you get which include craft supplies, washi tape, beauty products and every day items. There's a whole YouTuber community dedicated to shopping hauls from Dollar Tree, but I don't even bother watching or participating anymore because of the state of this location. Nice people the last time I went inside, however, I didn't find what I was looking for and didn't feel comfortable enough to browse for any cool stuff. That ultimately hurts the bottom line for the store, so consider my suggestions and you'd probably get a lot more business. read more