I don't stop in to this store very often, as it's definitely out of the way for me. However, if I need something quickly, or I'm on my way to Monroe, it's an easy and quick stop.
It's a great place if I'm needing hair ties, household items, or something simple like a gift bag. I've actually put together many gift bags to donate to cancer patients, and this is one of the best places to pick up stuff for those. I also buy these rubber grip things, like to open jars. I crochet a border around it, and I've got a great gift for friends or housewarming parties. It's perfect, cheap, easy to do, and fun.
The customer service in this store has always been great. I feel like every Dollar Tree location can be very hit and miss in terms of customer service. Some are just terrible, and some fantastic. It seems like there is no in-between either. It's very black and white, no grey. Which seems a little odd to me, but that's simply my opinion. This one is definitely better than some.
The store is always clean and well stocked with inventory. It's never messy or disorganized. Some stores you go in, things are never in the same place twice. That's never the case here, and I love that. So it makes my trips in here quicker and more efficient when I'm running in for one thing. It's easy to get in and get out.
Cashiers are quick and efficient as well, while giving great customer service, with a smile. I feel like the line moves quickly, but I'm never rushed. It's simply efficient, and that's huge to me. Getting my stuff and getting out without waiting forever, but not feeling rushed by a cashier who is impatient. The balance of being quick, but friendly at the same time. This takes some skill, and I think most of the cashiers here have that perfect balance.
Would I return? Absolutely. Like I said, it's not a place I frequent with any sort of consistency, but I always have a pleasant experience when I do go in here. I will definitely keep coming back until that level of customer service changes drastically.
Review 96 of 2017. read more