I stopped by with my sister to get some items. The store was well stocked and the aisles were easy to navigate. There was a bit of a line but the cashier was quick and efficient. read more

The hotwheels selection was great this week! I casually just walked in, to try my luck and I walked away with some nice cars! read more

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I will tell you I went shopping at Raley's and never notice a Dollar Tree at the shopping center. I check inside and it is fully stock. Plenty of people love shopping at Dollar Tree. I did not see Alka 65 Alkaline Water in stock but plenty of greeting cards to chose from. I didn't buy anything from this location but I was greeted when I enter the store. I did get ask if I needed help which I did not need. Out of the other Dollar Tree in the Vallejo area I surely will say that the Benicia location have given me great customer service. read more

Very inconsiderate to be doing very loud drilling in the middle of the day. I should have left my stuff, now my ears and head are in a lot of pain! How awful the poor checker has to work through that awful noise. Inconsiderate please be aware even without being sound sensitive that is absurdly loud to do during business hours. read more

This has to be the messiest store I've ever seen. Go inside yourself and you will see. Also the line always goes down 1 aisle since they only have 1 worker up front. If you are in a hurry do not come here. Be prepared to wait over 20 minutes. Not sure why they have 4 registers they only use 1 of them. read more

Dollar Tree - only 1 worker with a line all the way down the aisle - Discount Store Near Me - Benicia, California

This is by far the worse Dollar Tree I have ever been to. Believe me I've been around to many. I keep trying to give this location a chance in hopes that it will be "better this time ". So today was my 4th time going into this location. The location is so convenient for me. It's located where I do my banking, get groceries, get my dogs food and stop for Starbucks. Every time I go to this location. Things are a mess. They don't have a lot of "regular " items most Dollar Tree stores carry. The clerks are EXTREMELY slow. They have not one ounce of briskness at all. The line is always down the isle. The location is very small but it doesn't mean you should miss out on a nice experience. It's horrible, especially the fact that Benicia has such a great reputation. I expected more. read more

Really enjoyed this dollar tree! Everything was clean and customer service although limited was still very friendly and great! The perfect stop for cheap holiday/party knick knacks. I also like coming here to look at tupperware and kitchen supplies. They have cheap Valentine's day treats and nice arts and crafts supplies for DIY projects. read more

Horrendous staffing. One cashier. 30+ people in line. Not worth whatever money you might be saving.

Nicest cleanest and biggest store I've been to! Good job staff! I'm traveling I always like to check out dollar stores because each one has a different vibe to it and different merchandise. This one was a super score read more

I went into Dollar Tree IN benicia to buy 3 items. I was the only one in line and no one behind me, if you can picture how empty the store. I stood in line for 10 minutes AS THE CLERK CHATTED AWAY W A CUSTOMER and when she was done just walked away and ignored me and followed her customer friend to the front door, continuing to ignore me. I put the items on the counter and walked out.. awful customer service. I think they be watching too much news on TV. I should have walked out with the items. p.S. she did that on purpose. read more

Horrible service only one cashier and the line was wrapped around the door maybe 40-50 people waiting in line. It took 45 minutes to get to the cashier. There were two other employees just sitting in the back room watching us wait. Horrible would never come back here ever again. read more

They need to have more cashiers because when I'm rushing fast, I have to go to dollar tree to get candy but there's only two people walking the cashier. That's so bullshit so get on that. read more

Great deals find name brand item I love the cleaning section and food section I'm always having a great time finding good deals

This store is TRASH!!!! I wish I could give it negative stars. They NEVER have more then one cashier! It doesn't matter if they have a line around the store they don't care. The manager won't even stop what she is doing to help! Very very rude workers. They need to get rid of the manager and start over. There is no reason why It should be like this everyday knowing the volume of customers they have daily! The only reason I come to this store is because I have to read more

I love going to Dollar Tree to pick up cleaning supplies and craft items. In the beginning of the summer, I picked up hummingbird feeders for my backyard. Those have been the best investment during the safer at home period. I enjoy watching the flock of hummingbirds zip in and around my yard, chasing each other and chirping away! The staff here are always friendly and the store is well stocked with goodies! Thanks for being part of the neighborhood! read more

Today was the grand opening of the new Dollar Tree store at the Southampton Shopping center off I-780 in Benicia. Nothing to write home about, it's a Dollar Tree store, just shinier and newer. Perhaps most importantly, however, is that it is in a safe, middle-class neighborhood and not some run-down ghetto where people have a hard time coming up with even $1 so you can shop in safety. If you are in the area and need some toiletries or snacks by all means come here! Dollar and 99 cent stores in general sell for cheap by offering smaller sized products and/or products which are off-brands. For example you could buy a box of Kellogg's raisin bran on sale at the nearby Raley's for $2.50. You could find a $1 box of cereal here at Dollar Tree but it would be half the weight of the Raley's item and would NOT have the Kellogg's label (I saw small boxes of Malt-o-Meal cereal on display). If you are looking for staple products like bandages or a hair brush you will probably save money by shopping here. But not always. Dollar Tree had tubes of AIM toothpaste for $1, but I have seen these at Safeway for 99 cents. Welcome to Benicia, Dollar Tree! read more

Dollar Tree - Grand opening! - Discount Store Near Me - Benicia, California

Dollar Tree]s aisles are cluttered with overstocked inventory. either that or there's no storage room available so. ....checkout is different too. no checkout lanes. just a single line lining up for one or 2 cashiers at the front. (ala fry's electronics). store is smaller than most stores in the bay area. buys: popcorn/cheddar popcorn (1) -ok -unknown chips also available. read more

This is for this Dollar Tree INSTACART only!! The service fee and suggested tip came to $14 for only $19 worth of items. They don't update their stock online. They were out of 50% of what I ordered. Never again!! read more

Not much here. Great for cleaning stuff. Cleansers, bleach, latex gloves, etc. And munchie stuff too. That's about it. read more

Dollar Tree - Candy! - Discount Store Near Me - Benicia, California

This review is for the lazy manager "Latisha". As far as the store goes, I'm happy to have one in town and probably stop in only once a month. Last month I was in the parking lot next to a lady SCREAMING on the phone. Super ghetto, super crazy. When I walked into the store, there was a line like I've never seen and I overheard someone say they thought the manager just left the store without anyone knowing and was in her car on the phone. Sure enough, in walks the super crazy lady on the phone and she's the manager. Seriously? I figured everyone has bad days and decided not to write a review. Flash forward to today, I just left. The lady in front of me in line was purchasing a lightbulb but thought it was recalled. She said "Latisha" to verify with the manager. Swear on everything Latisha screamed from the office "You're KILLING ME TODAY (cashiers name), figure it out!!" Both the other customer and I looked shocked. Latisha walked out as slow as possible with AirPods and rolled her eyes twice at the cashier. That poor cashier. After the customer told her there's a ton of those lightbulbs on the shelf, the manager just stood there and then walked out to her car. I don't go to dollar tree for stellar customer service. I go for gift bags, school poster boards and the occasional candy run before the movie theatre. They seriously need to get a new manager. Someone with manners, customer service training and less laziness. I'm sending an e-mail to corporate now. Cashiers doing their job should not be treated like dog crap on the bottom of Latisha's shoe. read more

Customer service is good, and I like the cash register set up.The place is smaller than other dollar trees, and they don't have a freezer section unlike other places.They don't have as many aisles and not as many items.The good stuff you see posted from people's dollar tree hauls on social media, you likely won't find here.There is an okay amount of carts.I don't like the selection here compared to others, but the area is better than Vallejo dollar trees, so I'll take it. read more

I went there today with my son and my husband and totally ran out of the store in a hurry because of the level rudeness. My 8 year old son was so excited to see all the Halloween stuff, needless to say, he was actually the one shopping. He darted down one of the isles and one of the employees, an older woman, likely a senior, said "don't run in the store, WALK!" She said it in a nasty tone, no please or thank you after my son stopped running. No he shouldn't have been running, but he is not a trouble maker nor is he in-comprehensive. If she would have just asked him nicely not to run, he would have realized and checked himself. That made me really upset/angry that anyone would talk to a kid that way. It took my whole strength to walk out of there without causing a scene, or responding to that employee in the same tone she spoke to my son in. read more

Just okay. It's not that big of a store compared to other Dollar Tree location so their inventory isn't as great but it still has your basic necessities. I come here to get thank you cards and packaging material for cheap. I don't think I would buy other items from here though. I'm not too sure how long their candy or snacks have been on the shelf.... read more

Great to have a Dollar store here in town! Don't have to deal with the bad elements like that store in Vallejo.

Come in here all the time as i live right next to the plaza. I frequently load cash onto my prepaid debit here , id say its the primary purpose of why i even come in. Usually have no issues doing so, tonight the lady at the register questioned if they load cash on said card, i let her know i do it frequently. She proceeded to call another employee up & ask her, as to which the 2nd employee tried saying 'no we dont' (Even though i recognized the lady & she has literally loaded cash onto my card before) I challenged her by again, stating i come in here all the time to do just this to which she said 'oh okay we can try' and about halfway through the transaction she felt the need to rudely comment 'since he knows everything.' smh, really? Was it a matter of you being too lazy to want to load my card or what? i dont see the issue or why you felt the need to be rude but, maybe theres a reason yall have 3 stars read more

Yesterday I went in to shop for Easter while my daughter was in Karate next door. I had my 2 month old with me and I was just using the stroller for storage. Once I was done I saw that the line was way to long and had only 15 minutes until my daughters class was over. So I decided to put everything back and come another time. I was right next door watching my daughter in karate and all of a sudden a worker from the dollar tree comes over and says to me that she had to check my stroller cause they thought I shop lifted. I was so embarrassed since all of the other parents were right there as this worker is looking at me up and down. I will never shop at this dollar tree again I was so embarrassed I've never stole anything in my life and the fact that my daughter goes to karate next-door and they pay $200 a month I think I can afford things at the dollar tree. I will never return and I will make sure to tell family and friends never to go to the store. read more

I wish I could give 3.5 stars instead of 3 or 4. Obviously in some aspects of this store, you get exactly what you pay for - but I have found much use out of what I have purchased here. What I do not like about this store is the employees, some of them come off just so rude and annoyed with their lives. I was especially annoyed when I went in to get a refillable butane lighter and I got immediately questioned about my age. I do look very young, but I'm old enough to buy things and I have my own ID, etc. The lady behind the register would not stop questioning me and looked at my ID like it was fake and joked as the security guard walked over about me. I understand the consequences of a store allowing an underage person to purchase something, especially with a fake ID, but do not question me so loudly in front of other customers and in such a rude way. She was asking me questions like when my birthday was, when did I graduate high school, etc. Didn't know coming into Dollar Tree to buy foam sponges and a lighter came with a 5 minute detective interrogation. Also, why the heck don't we get refunds for returns? I hate exchange-only policies for stores like this. read more

This is the worst store I've been too. It is extremely unorganized. The shelves are messy and there are always piles of boxes everywhere. Take a peek in their storage area and you just see mountains of boxes. This store is like a hoarder's house! read more

I love this Dollar Tree. its a little on the small side but the store is neat and organized. im always able to find what I want for small crafts or quick small items for my kiddos. the staff is friendly and nice read more

I'm giving a five star rating only because of the awesome customer I met there this afternoon. I want to thank the lady who showed me what kindness really looks like. She reminded me that we all have the power to make a difference everyday, even in the life of a stranger. Thank you from the bottom of my heart and God Bless you. read more

This morning, 8/4, store closed for inventory; 10 customers walked away while I was waiting for the bank to open at 10. WHAT UP DT!!!!! Do inventory after closing & before opening like every other competitive retailer!!!! read more

Ok it's a Dollar Tree so expectations are low to begin with, but this last visit was a bit too much...lots of hardly full shelves with piles of full boxes blocking many aisles (how about having someone actually put stuff on the shelves so customers can buy them?),,one cashier was open with literally 15 people waiting in line, a couple of workers were in the back room yakking and having fun but not helping..one came out briefly, looked around, and went right back to the safety of that room. I think a change in management is indicated. Two stars just because it has cheap stuff, some of which is actually useful. read more

Clean and good customer service. Almost too good. I hate when they call the next person in line up for two reasons, 1. I don't like strangers standing that close to me when I'm putting in my ATM code and 2. Sometime the checker and or customer isn't ready and had you stood in line until someone actually left the counter the other checker would have been quicker. So now you're watching the three people behind you walk out the door while you're still standing at the counter waiting for the customer to hurry up with "oh just one more item" which results in another transaction. Annoying. read more

Today my husband and I went to the dollar store to grab a few Christmas things and to look around . I have never seen so many employees that look so unhappy and act so unprofessional. Many times as we were browsing the isles looking at stuff on the shelves employees would walk right in front of us and not say excuse me or anything . It was like we weren't even there . I did not see one employee smile the whole time we shopped . While we were looking at the christmas section a lady over the intercom called an employee named " letisha" many times to the register . My husband and I heard her say to another employee or to her self " she knows I can't hear over that " loud enough that my husband and I heard it two isles down. If she couldn't hear it why would she say that. She was clearly being lazy . The lady at the register must have called her name about four times over the intercom . Finally, the lady over the intercom told another employee to look for her . I thought that was so unprofessional because clearly she heard her name being called . It looked like she signed some kind of paper so I really hope she's not the manager . Well at least we found some cute christmas stuff . I highly recommend hiring people who actually smile at customers and make sure they are finding everything okay. Oh and everything was very cluttered . I had to move the big rolling shelves that carry the stock by myself because it was blocking all the Christmas ornaments I was trying to look at . Not to mention there was an employee that walked right by me and didn't offer any help getting it out of the way . Rude rude . There was no " can I help you find something " " have a good night " nothing . read more

Great place for cheap and crappy products. But what's even worse is the service. I guess you can't expect much when you just pay a dollar but at least they could say hello instead of talking to each other about their day. Then the lady says "my register is not open." Really? read more

Great to have a dollar store in town near my normal shopping spot (Raley's). I forgot how many useful things can be had there for a bargain. For the kids it is a great place to pick up little nick nack toys for the summer, party favors, etc. I always like to hit up their tool and cleaning product sections for things you need every once in a while. Don't expect to find Snap-On tools but for that off hand thing you need for a specific job it is great. It is in a nice area but I'll refrain from looking down my nose at people who aren't as fortunate financially. Never had a problem at other dollar stores but I am a big fan of Benicia in general... read more

The last two days I have gone into this location and the older woman with glasses and short white hair is so unfriendly and looks to be so miserable! I know some of us don't like our jobs and I understand people have personal situations outside of work, but if you that effected and have to be so unhappy and treat the customers like they are a pain then you should probably take some time off. I work in the retail business I GET it!! But not an excuse! read more

Yeah!!!! A dollar store in benicia!!! Woooohoooo! It's AWESOME!!!! clean and friendly and easy to shop. AND IT'S IN BENICIA!! You you go there benicia...you know you do. Dont lie...we all need to save a buck. read more

I got a pillow pet here from the actual brand and it works great for $1. Usually they are like $15. No joke. read more

Nice to have a cheap store with a bunch of good products! Nice place to go for whatever you need.