I live in Xenia, Ohio (who has some of the worst customer service reps ever, the rudest would be…read moreMark), so when I come to the Fairborn, Ohio's Kroger and the customer service is outstanding; I consider myself an Equal Opportunity Reviewer. I review the bad and the good. So, I am very saddened to finally get an opportunity to talk to one of the Fairborn Kroger's employees that I have called about, went online about, and personally talked to a manager about say she hasn't received any praised about a review I reported. Her name is Sharon, she monitors the Uscan at Fairborn's Kroger. She is an epitome of customer service, I go to the Fairborn store about 4 times a week (I try to stay out of the Xenia Store as much as possible) there has not been one time that she has not greeted me with a smile, offered help when it looks like I'm struggling, and thanked me as I'm leaving. That is customer service, and she should be acknowledged. DO BETTER FAIRBORN KROGERS!!!!!!!

You can't buy gift cards between 11pm and midnight! What? Believe it or not, it is true! I went to…read moreshop at 11pm knowing the store closes at midnight. I did my shopping and had "self" checked out most of my items but still had multiple gift cards to ring up. Found out the registers at this Kroger will not take gift cards between 11pm and midnight! I am not happy. I actually couldn't believe it. I spent a good amount of time selecting the cards for Easter baskets. I now have to go back tomorrow and do it all over again. The employees were apologetic and told me it was a corporate decision. Regardless, this is unacceptable. Kroger needs to address this issue. Kroger is already over-priced.

Not the first time rotten produce or fruit has been picked up curbside. Whenever this happens, a…read moremanager provides coupons that cannot be used for curbside pick-up so they're useless unless I shop in-store, which I rarely do. Prefer better quality control over coupons for mistakes.

My aunt ordered a grocery delivery from Instacart for my elderly mother yesterday, Jan. 12, 2026…read more When it arrived the quart of milk had a sell by date of Dec. 31, 2025.

I thought Kroger was a grocery store. This one is more like a Walmart. It has everything…read more Huge store. It even has a liquor store in there Fresh veggies,meats,frozen food drinks,fruit. Then hats,flowers tableware Service is good lots of self checkout There is stuff everywhere

This store is terrible. Employees and managers follow you around if you have a service dog. They…read morewill do anything to get your pet out of the store. Prices are at least 1$ more than any other store anywhere. I found merchandise 2 years past date. They don't carry any of the new stuff because managers order what they want and not what customers want. Place is very dirty. Me and my family + friends will not go here again. Look at the dust on products and everywhere. Some Employees are extremely lazy with bad attitudes. Can't wait to see them gone. Ratings don't go low enough.

Love this place! Prices for lunch meat and cheese are very reasonable. They have lots of…read moreeverything.

Seriously this place has some great stuff especially if you cook and the quality and prices are…read moreunbeatable. The customer service could use some work but its always worth a stop when I pass thru. Their mums are huge ... and price of those 1/4 the size. But I came for ham seasoning my mom needed. I found it and more. The guy checking you out as u leave is a character .

I hadn't been here in over 3-4 years due to a bad experience with the 'old' grumpy owner(s) that…read moreare now gone!! Groceryland has been liberated!! Hallelujah!! Now I can resume the ability to locally shop for groceries in Xenia instead of going to only Walmart or Kroger's. Which had been an only option for years now... so glad to hear Groceryland has NEW owners & Management! They were very kind and friendly- carry our favorite three cheese Prego spaghetti sauce, which is the only reason why I truly drove to the larger stores anyhow since dollar general stopped carrying it! Thank you for keeping this store updated!

The staff is friendly,owners are great,food is great. I just think the prices are outrageous.read more

Trader Joe's has a nice selection of items that I haven't found elsewhere. The quality of their…read moreitems has been great. The prices are reasonable. The employees are friendly and helpful.

Great products and great customer service too. The variety and freshness of products is amazing.read more

Stopped in for a great sandwich yesterday. They never disappoint. They even wrapped it in halves…read morefor me to make it easier to eat on the go. Friendly workers... a taste of small town Amish charm right on the main highway but still close to town. You can get the sandwich made with any specialty bread they have if you buy the loaf, then you can take the rest home for later.

Super clean and organized store. Friendly and attentive staff. I had a roast beef sandwich and was…read morefreshly sliced and made for me on the spot. Highly recommend.

This place has gone downhill over the last handful of years, but today really made it worse…read more Currently, Ohio is under a mandatory mandate so I was surprised to walk in and see an employee stocking shelves without a mask. Walked up to check out, and a few employees were talking at the cash register, all of which weren't wearing a mask. It was just a blatant disregard for public safety and in a grocery of all places. This is a small, close town that lives off this market for every day supplies so to see this and the possible effects it's employees could have on the small town by possibly spreading covid was remarkable and selfish. It was once ran and operated by great people, but times have changed. #dobetter it's really not that much to ask for.

I avoid this place if at all possible. Extremely high prices, angry rude service, and a weird vibe…read more They've got something funky going in there.