Here is Christmas Eve, and I have to stop what I'm doing, and file a complaint. I came into Kroger…read moreto get cream cheese, put my digital coupon in and I didn't notice until after I paid that it didn't work. Ms. Cindy tried to help me, I showed her my phone where I had downloaded it, but unfortunately she couldn't help me so she told me to go to the Customer Service booth to get my refund. I got up there, and yes it had closed signs up, but what was I supposed to do? A lady named Melissa was standing there, looked me up and down with disgust, said nothing, and kept doing what she was doing. I counted to 10, then said " I realized you're closed, but I was overcharged, what do you want me to do?" She looked at me, rolled her eyes, asked how much I was owed, rolled her eyes again, looked at my receipt, and gave me my money back. I took my money, then told her she didn't have to be so nasty. Asked another gentleman her name, and let Ms. Cindy know she was mad because she sent me there. This lady should not represent Kroger's customer service. The last time I was there playing my numbers, she and another lady were talking about co-workers in front of me. SAD

Kroger Pharmacy has lost a great team member when the pharmacist left a few months ago. She was…read morereplaced with Julie who doesn't have (or doesn't use them) basic customer service skills. She never greets you, never smiles, and it never pleasant. A recent visit to the pharmacy left me standing in disbelief. Between Julie and her pharmacy tech Joyce, who is as unpleasant as Julie, their behavior was rude and unprofessional. They made me stand there and wait, the ONLY customer, while they filled multiple orders before they filled mine. Then they stood there and were whispering to each other, I assumed they were taking about me from the side eye they were delivering. The price is that I had already requested a refill so there is no good reason that I had to wait in the first place. They used to be a great pharmacy but notably the Julie/Joyce team has been especially unprofessional for the last 2 months. Do better ladies. Take some remedial customer service classes because you definitely need them!

A couple days ago I was at customer services, and I had paid an AES bill. So I asked the customer…read moreservice rep could she please look up my previous bill. She proceeded to ring up the bill that I was paying. So I paid for my AES. She handed me my bill. I kept standing there waiting for her to tell my about my previous bill. She looked at my with a lie on her face, and told me that they no longer at that so on their computer. The next day I went to customer service, and there was a different person there. She looked up my bill for me, and because it took a while for the computer to load. She found me walking out the store, and proceeded to tell me about my bill. The first person was lazy, and didn't want to do her job!! AND FLAT OUT LIED TO MY FACE!!!!!! THANK YOU SO MUCH SECOND CUSTOMER SERVICE REP. I WISH I HAD YOUR NAMES!!!!

I was getting my tires done, walked to the store, came back to find an older man struggling to lift…read moremulch in his truck. I went over to help, NO ONE FROM WALMART CAME OUT!. 11 bags of mulch, 83 year old. XENIA WALMART DO BETTER!!!!!

This Aldi location is a very neat, clean, and modern looking store. Staff are friendly and helpful…read more They still have clerks to check you out which I like much more then the self scanning everyone seems to be headed towards. Fruits and Veggies are always good with great pricing. I very much like the seasonal items that are introduced on a regular basis.

One of the best stores in this town. Always busy but very clean and well stocked. Employees always…read morehelpful and cheerful.