Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

I really enjoy shopping at Ollie's Bargain Outlet. They usually have good-quality products at very…read morereasonable prices, and it is a great place to find deals if you do not mind the selection changing from week to week. The store is not always clearly marked, but it is fairly organized. You can usually tell what section you are in, whether it is toys, automotive, home goods, or something else, which makes it pretty easy to figure out if they have what you are looking for. That said, customer service has not been a strong point in my experience. The employees are not usually very helpful, but most of the time that is not a major issue because the store is easy enough to shop on your own. The only significant problem I have had involved my grandmother. She walked behind the counter area to look at some Christmas bags that were displayed back there. For context, this location has several registers, there was no clear sign or barrier indicating customers could not step into that area, and there was merchandise displayed on the wall behind the counter. It seemed like an easy and understandable mistake. Instead of simply explaining the policy respectfully, the cashier was dismissive and unprofessional. My grandmother explained that she was only trying to pick out the bags she wanted to purchase so she would not have to describe 15 different bags to someone who would then have to walk back and grab them. The cashier called a manager over, and my grandmother said she would wait for the second cashier to open because of how she was being treated. The employee then continued making unnecessary remarks. Overall, I still like Ollie's and will continue shopping there for the deals, but the customer service could definitely use improvement. A simple misunderstanding should have been handled with basic professionalism and respect, especially toward an older customer

The update has created a charming little place to shop! I shopped in here before the remodel. It…read morereminds me of a little store in Liberty Tx. Called Slays food mart which was owned by my dad's best friends. There is something to be said for a local grocery. No one touched the running yellow riding lawn mower parked out front while the owner operator shopped! Gotta love Shallowater!!!

Very nice, good selection, friendly staff, things are a little higher than united or HEB but not…read moreout of line, totally worth it if you don't or can't get to Lubbock

HAD TO POST ON YELP BECAUSE THEY DELETED MY GOOGLE REVIEW!!! I bought a cutting board here the…read moreother day, when I went to pick it up, it snapped in half. I brought it in to exchange and the owner was incredibly rude to me. I had found the same board on the shelf, but it also had an issue with the glue not being secure and the board wiggling. I was hoping to get a price match on a different board due to the inconvience, but the owner instead scolded me, told me she has sold a million of these with no issue, and insisted I took it. Here is the glue obviously splitting, sure to break soon. (Taken right after the encounter) | will not be coming back to KK's due to the disrespect I was treated with. I hope their customer service improves.

closed 30 minutes before closing while we were about to come in for a last minute presentread more

I primarily visit this store to make donations. Usually I will pop in for a look around too. You…read morenever know what you might find. Plus it's all for a great cause. They've always taken my old fixtures, light bulbs, and other home repair related items without much question. The employees are all always friendly and helpful. On the other hand, the prices in the store are typically outrageous on furniture that is barely above junk status. I've never bought anything here, and until prices go down or quality comes up, I don't see that happening.

Selection have added more clothing, well kept and clean . Very nice furniture selectionread more

This shop was recommended to me by a friend. I was looking for a present for my sister who is ultra…read morepicky! I stopped in just to have a glance and loved everything I saw! They had a lot of MacKenzie Child's tableware and china. I love her prints and pieces so much!

I recently visited this local boutique in search of items I had seen on their Facebook page. Upon…read moreentering the store, the atmosphere is inviting but the staff is not. I was not greeted at all. I was treated as if I were an inconvenience, which was rude and strange since the store was COMPLETELY EMPTY. I left not purchasing anything, which I'm sure the sales lady LOVED since I asked her to remove a shirt from the mannequin. I will not be visiting this store or purchasing anything from there ever.

If you're looking for eclectic home decor and want to shop local, PLEASE check these sweet ladies…read moreout! If my pockets were deeper, I would buy every single thing they have. They have an interesting collection of antique books as well, and they're all very reasonably priced. You're obviously not going to pay the same amount as you would at Hobby Lobby, but you're paying a little more for way better quality and supporting small businesses.

LOVE this shop! It's difficult to describe all of the wonderful things that Odds & Ends contains,…read morebut whether it's pillows, custom signage or unique lighting they've got it all. My wife and I have quite a few items in our household from here and I'm very certain we'll add a few more over the years. We love to visit this place every time we're in town! The staff does a great job of changing up the selection and bringing in hot, new seasonal items. Speaking of the staff, they've always been wonderful and treated us with unmatched joy! Do yourself a favor and check them out at their new location!

Honestly I drive 2 plus hours from Abilene just to come here. I wanted to buy some pants but I…read moredidn't know how they would fit. So I gambled and drove up. Not only did I find what I needed ( those pants fit!) I found a few other items I didn't need but wanted and everyone where was so nice. In addition to that, they are dog friendly so my dog came with me. Everyone was courteous and was so friendly to my dog. Even offered her some scratches. I will definitely return with my dog.

I have found my new favorite clothing line. Their No - Yank t's and tanks are really nice. Fit…read morewell, comfortable, hugging but not skin tight. Their dry on the fly pants are another great one - fit without being ridiculously tight or uncomfortable. My only drop in stars is because of the cost. They have frequent sales/clearance - which is great but prices are pretty high overall. The staff is friendly, knowledgeable, and just really good people. The location is close to me and the store always looks extremely well maintained/cleaned/orderly.

I understand why they are going out of business, no customer service at all,…read moreemployee I spoke with did not even know the managers name. I had a terrible experience with a assistance manager and wanted the real managers name.

I came in with a return, 3 actually, and they were clearance items, I wasn't aware with their…read morepolicy of all sales being final on clearance items, I should of asked when u purchased in the first place, there was no signage, so it didn't cross my mind to double check, I want to recognize the young lady who helped me,and the manager Orlando, made this return for me even due to my negligence, so I truly thank him for doing yhus for me, and now I kniw for next time.

The pricing and product is fine, but upon purchasing a couch and dining table from Big Lots, I…read morenoticed there was a stain, a hole, and a crooked leg on my couch. I called Big Lots to determine if they would replace my couch for a proper one. They were unable to due to no other couches available. So then I called the manufacturing company and I went on a wild goose chase for customer service and never heard from them. Needless to say, I'm not saying Big Lots is terrible, but I would've appreciated more effort to afford me the new couch I paid $600 dollars for, instead of sub par quality. TL;DR I paid $600 for a brand new couch and I received a damaged couch instead and was unable to get a replacement.

Good Big Lots, the staff is always consistently nice…read more A 24 pack of water bottles are cheaper than what the .99 cent store has, instead of it being $7.99, its only $2. This place has everything you need with reasonable pricing, except for a produce section. I got a full bedding set for only $49 and T-fal pots and pans for less than $50. Also, the international food section is always winning. I have found German sauerkraut imported from Germany not Georgia for $3 for a giant jar. Paper towel, toilet tissue, plastic and paper cups all a lot cheaper than you'll get at Walmart, United, and Lowes. Dry foods from American to Indian to Asian, they have it. Bob's Mill oatmeal and other meals for baking they have it. Furniture in the back of the store and even a great pet section. Cleaning supplies and also a big pack of printing paper for only $3. Great store.