The Dollar General in Ponder is so much cleaner, neater and has better stocked shelves (and the…read moremajority of the staff is friendlier) than any other Dollar General in North Texas/Oklahoma that I've visited (I would estimate I have shopped at least once at approximately 12-15 DG stores). I'm thankful that this store was chosen to sell the expanded frozen and refrigerated foods as this has saved me 20 minute trips into Denton at least a half dozen times in the last year. I am here to pick up something or another at least once a week, but have been in as often as three times in a week, as it is the only place that sells groceries/cleaning products/sundries in all of Ponder and within 20 minutes of my house. (I live outside of Ponder, closer to Wise County and there is nothing out here). The only complaints about this Dollar General are: 1. The trash can in front of the business is full to overflowing too much of the time and this causes trash to blow all over their parking lot, the grassy areas around the business, the ditch next to the road, the road itself, the houses across the street, etc, etc, etc....and 2. The Women's Toilet. (Possibly the Men's, as well, but I don't know for certain) While public accommodations are something I try to avoid whenever at all possible, sometimes you, or one of your children, will have to use one unless you are a hermit. While the bathrooms here are not the worst I've seen in the USA, and they are by far better than most every bathroom I encountered in northern India, they are not swept, mopped, cleaned or sanitized at ALL enough that they should be associated with a major business like Dollar General. Last week, the Women's room was well stocked with TP and Paper Towels, the sink was working and fairly clean, but the amount of dead brown crickets and dead brown cricket legs in the bathroom was too many to count. The floor also needed to be mopped. The bathrooms really need a MAJOR cleaning/scrubbing from top to bottom. This is the reason for the deduction of one star.

From the owner: Dollar General Ponder is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

Every time I go to this location if there is an older man, balding, gray facial hair I will turn…read morearound & walk out. This man is SO rude to me. I say thank you & he never says a word. He acts like he hates his job & for whatever reason acts like he hates me. Don't know him but I will never shop there again as long as he is behind the counter. Recently, this store has gotten rid of another employee that was equally rude & hired some people that actually know how to greet customers & are NICE.

This dollar general is a life savor for those who live in Krum since it has a lot of your basic…read morestaples when you don't wanna drive to Walmart/Target/Kroger. Obviously prices are reasonable. Store is pretty decently organized and fairly clean. Staff is helpful and friendly if you need help or are checking out. It's in a really good location off the main drag 1173 so this place always has business and can get crowded quick. Really don't have anything bad to say about it.

This location was clean and very well stocked. They some have Halloween Decorations out that were…read morereally cute. Lots of school supplies. A plethora of art and painting, hobby supplies. I was extremely impressed! I found everything I was looking for at this one location.

Today is it Sunday and it's a very busy day right before Valentine's Day and I have to say that I…read moreshopping very many Dollar General and this store as busy as it was it's probably one of the most best run and nicest stores I've been into pretty well organized and clean and accessible and I'll definitely shop there every chance I get

There is a middle aged to old lady there incredibly rude. She wears glasses has brown hair. She was…read moretalking to her coworker like absolute garbage. There was stuff literally in the isle like a tornado had blow through it. All over the floor. Could barely move at all in the isle. I pay with cash and the change was 51 cents. She proceeded to give me 50 cents. Listen the point is not the penny. She did not tell me they did not have penny's there was no sign or information about it. I go to get the stuff I paid for she started to check another guy out and I was grabbing my bag and she turned the bag spinner really fast I have just had surgery on my wrist and arm and she was being very condescending. She needs to be fired. I guarantee you will get more business if you do. If you see this or read this. You need to be medicated. I hope you get fired because you're not friendly at all you need to work in the pits of hell. Stop stealing change dollar general. Owners. Don't waste your money paying rude condescending employees. Get rid.

This location almost seems like it was randomly built in an empty field with barely anything around…read moreit. I like Dollar General because they're small, easy to navigate and pretty much go straight to what you came in for. This location is poorly laid out and it's too dark inside. The aisles should be wider and cleaner and the store should be brighter and if management at this location did some rearranging on a lot of the aisles it would make the merchandise look more appealing and make the shopping experience better. This particular location, in it's present shape would be at the bottom of my list for a place to shop. Presentation matters.

Dollar General is a very good source for your family and friends who need a cheap source for their…read morestaples and sundries. It's hard in the post COVID-19 world, where so much is wasted, but DG help with the bill. Cheers, Mark F.

I got moldy cat food here. Not amazing. But the service was fine. Like any other Dollar generalread more

This location has most anything you need, great stock too! Prices are ok, a little high but they do…read morehave an ap if you download coupons to help. Today I needed hamburger buns and readymade coffee. I found both easily! Coffee selection was abundant, I went with International Delight for hubby's road trip. I also found snacks for the road trip, again prices were okay. Better than gas station though, and it saved me an extra trip to Walmart. I can't really complain. The cashier was super friendly and sweet, great customer service. There is one self checkout lane which I didn't realize until someone behind me in line asked if they could go ahead and use it. I told them sure! Great place to stop if you just need some fill-in items.

This location has been great until tonight. I waited in line a while because they only had one…read moreperson checking out. I picked up four of the $1 tins that is part of the 25 days of Christmas sale. He rang them up and it showed $3 instead of the $1. I showed him the ad online and he said "sorry, do you want them or not for $3". The exact picture of the tin was in the sale ad for $1 and he wouldn't honor the price. He didn't care about taking the time to change the price for a few items because he had a long line and didn't care. Ridiculous customer service.

The DG store is great. Helpful staff and easy access . I go there quite often . We went to this…read moreone looking for so craft items for the Grandkids. My wife found most everything she needed

Should you ever need boxes do not come to this location or I was informed that they receive profit…read morefrom maintaining their boxes. The location is often time cluttered the staff is very courteous and helpful. Located in the carriage Square shopping center near other businesses and down the street from UNT. The prices are what one would typically expect from a general Dollar General Store. They do have a restroom available to customers upon request because axis would warrant the key.

We to to DG to get some stuff. I get in line to purchase my three items. When it's my turn, I let…read morethe person know that I would like to do two separate transactions and the person said "WHY?!?!?" so I let the person know that I was using two different cards. It should not matter if I want to have two different transactions or one transaction with multiple payments, you shouldn't speak to people like that and the fact that the person was just standing there (Doesn't matter why) and that made the folks in line anxious because to us, it look like the person was just standing there doing nothing. I don't ever like to leave bad ratings, but in this case I had to. I won't be going back to this location and that's a promise! Customer service refresher is in order at this location!!

Nobody was at the front ringing up, and I saw the guy in front of leave with no cashier behind the…read morecounter, so I assumed it was self check out. I start ringing up my one item, and the cashier scolds me for trying to ring myself up. Your customer service stinks. That's the first and last time I'll ever set foot in a Dollar General. Take your business to dollar tree. At least you'll get kinder people there.

I visited this Dollar General and bought multiple large items. These included detergent, toilet…read morepaper among other things. I had to check out this older woman who was the cashier gave me no bags. I went back in to ask for some bags, and she refused, claiming she only had a certain amount. Despite all registers being stocked fully with bags. I ended up having to go in purchase another item just to get a few bags. To which she still tried to argue with me about. I'm not sure why nasty people work in customer service. This place needs new cashiers and better service.

I wasn't originally planning on reviewing this place. However, considering the only review is based…read moreoff an employee that surely doesn't work there any longer, it seemed only fair to even the playing field with a second review. I don't frequent Dollar Generals, but have been to a few. I've never been a particular fan of the brand and find the name misleading as not everything is a dollar. ;-) Still, when your weekly shopping is done and you find you forget one or two items, it's really useful to pop into an uncrowded discount store instead of slugging it back to the crowded grocery store and traversing a huge parking lot. If I find myself out of a basic item that can't wait, I think a discount store is a good option for things like paper goods, stationary/ greeting cards, batteries, cleaning products or a bottle of soda. What caught my attention about this location is that they were actually stocked! The last three locations I had been to were understocked, understaffed and had entire racks empty or mixed in with unrelated items. Overall, they are larger than other locations and well stocked with a diverse selection. The layout and selection is a big plus. I wouldn't mind trading a couple of the aisles of selection for a little more room navigating the aisles, but of course I'm going to say that- I get a little claustrophobic at times. This location also had different displays, like coolers built into the end caps. I liked that, it looked cool, but it was also more convenient than hunting down where the drinks were. The carts, should you need one, are semi hidden behind the main register counter. It looks like a little cubby hole built from three displays. Also, they actually have a restroom and water fountain on the front ride side. The only negative is that I was not acknowledged by any of the employees or offered assistance. I don't particularly expect impressive service at a Dollar General; considering they were slow, there is no reason to expect it, at least not from the weekend staff. Overall, though Dollar General still has competition from other chains, this location is one of the better ones based on size, layout, selection and organization. So if you shop the brand, this is the one to go to.

Good place to find decent quality merchandise for low price. not as low as dollar tree but also a…read moreslightly better quality. staff has always been fairy friendly and helpful. the organization/cleanliness leaves a quite a bit to be desired. only store i actually have to step over things on the floor or complete avoid whole aisles because of stuff thrown around. i understand its done by customers (mostly their children) but as someone who work a long time in retail and management its actually IS your place to inform parents their children need to be tended to and to kindly leave things back on the shelves.

I love this dollar general I am a regular there and the staff is alway so sweet and we joke around…read more10/10 would recommend