Cancel

    Open app

    Search

    Dollar General

    2.9 (8 reviews)
    InexpensiveDiscount Store
    Closed 8:00 am - 10:00 pm

    Dollar General Photos

    You might also consider

    Recommended Reviews - Dollar General

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of James M.
    133
    1010
    6591

    7 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of C M.
    0
    251
    65

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa F.
    41
    50
    25

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Dollar General

    Family Dollar

    Family Dollar

    1.0(2 reviews)
    2.0 mi
    $

    Today I went to Family Dollar in Lexington Park on my lunch hour to purchase a few items and to my…read moresurprise, I encountered the worst customer service from the store manager. He was very rude, offensive and obnoxious! The first sign of rudeness! I was standing in the aisle and suddenly I heard a loud noise as I turned the manger was coming at full speed with a flatbed cart. I immediately stepped out of his way. He did not give any signal or said anything to informed me that I should remove out of his way. Secondly, I went to check-out and left my items on the counter. He asked could I come and remove them because he was unable to check the next customer out. I said sir I am coming I only wanted to pick-up vitamins. As I approached the counter he had checked out a lady that had come up to the counter. As he checked my items out he did not give me any bags for my bleach and I asked for the items to be bag and he told me the bags are to expensive. I asked for his manager information---his response again he was the manager and no one was above him. I informed that he was very rude! He told me to get out his store because I was trespassing and was on camera. Being upset the way I was treated, I return to the store to ask for a full refund. He told the cashier do not give me a refund and he was calling the police because I was trespassing. I explained I only wanted my money back. As you can see by my review there are problems with this store with bad customer services starting with the manager and his employees. Bad management breeds bad customer service!

    First off let me start by saying I've never left a complaint on anyone anywhere, well it seems…read moretoday will be officially the first. Family Dollar is or well I thought was a customer service friendly business. Well the one in Lexington Park is far from that... The light skinned girl behind the register consistently has a nasty attitude , she didn't even greet me when I walked in the door, as she also had a customer waiting over five minutes while she acted as if she didn't exist. Then she yells at me that I must leave my bag at the front.... Now, her asking me to leave my shopping bags at the front isn't the issue. It's the fact that she didn't take the time to greet me when I walked in and she immediately barked at me about the bag. As I'm walking up I told her I don't have a problem leaving the bag but you can ask in a better way. She immediately wants to argue with me tells me I can leave the store which i wasn't prepared to do. So I continued to follow my colleague to the back while he shopped. Now management walks up, doesn't even ask me about the situation or how it went wrong, he immediately takes her side and says well that's the rules . I said sir I have no problem following the rules , what I do have a problem with is the disrespectful attitude the lack of acknowledgement and the level of entitlement in which was exerted from his disrespectful employee ... So he says to me well we have a lot of people who come in with bags and go to the back so we do come with an attitude from time to time.... I was in disbelief, that he tried to justify her actions.... My response was so happily paying unknown customers have to deal with your disgruntled employees and negative attitude due to others mistakes .... Needless to say this isn't the first time I've had a bad experience there.... This is just the last time I'm willing to deal with it.... I will never shop there again. I wont be a belittled paying customer by a classless young lady and out of touch managers who don't understand how customer service works.... If you're unhappy with your job, quit. Nobody should have to deal with such unwarranted negativity. Nobody! Proceed with caution and know that respect is something that isn't given to customers at family dollar in lexington park.... I could go a lot deeper into the issue but I'm flustered and this is enough. Now I'm calling corporate.

    Photos
    Family Dollar

    See all

    Dollar General - discountstore - Updated May 2026

    Loading...
    Loading...
    Loading...