The few times I've gone inside this Kohl's I haven't been impressed because of the disorganization…read moreand low stock of items. In fact, the last time I went I was just looking for two pink bath towels and they didn't have any shade of pink at all available in the entire bath section. However, their curbside pickup service gets five stars from me. It's great when I just need something small and quick (most recently, a tablecloth for Thanksgiving) and don't want to spend $75 to get free shipping to my house. I also have a daughter who is too young to wear a mask so I'm not crazy about bringing her inside. I've used it three times now and each time the employee has been super friendly and I've had to wait no more than five minutes in my car. I think a lot of restaurants could take a page out of their playbook for curbside pickup.

I love Kohls BUT the associates working there need to gave a class on customer service. They are…read morerarely friendly and/or acknowledge your presence. I went today (9/07/2019) and the cashier couldn't say hello, but was worried about her lunch and going to McDonald's while speaking to the neighboring cashier. It is a shame but do most shopping online anyway.

Target has become my go-to store for items, no matter what they are. Especially since I have moved,…read moreI have noticed that Target is a bit more abundant in this state. And I love that for me. When I visited I was still in the 'move in' phase at my apartment. That means I was constantly coming across things that I didn't have, or things that I had, but had no idea where they might be. Not big things, but essential things. Target has come through for me and I was able to grab some of the needed items while I stopped here. I may have also bought myself a few items that weren't warranted, but wanted. This store was clean and organized. It also appeared that they were well stocked with a variety of items. Overall, great experience here. Especially after using the self checkout, I was on my way.

A good gem in SOMD. Large store with a great grocery section. Pretty much has everything you need…read morefood wise as well as cleaning products, clothes, toys, eleven, etc. I would say it is a standard Target with expected and reasonable prices, nothing more, nothing less. I do have to highlight the Starbucks. Very friendly staff and usually delicious coffee!

Call me crazy but my favorite department store just may be 200 miles from my home. I forgot to…read morebring a proper coat on a holiday visit and wound up at Belk on Black Friday expecting to be drawn and quartered by an unruly mob looking for a Door Buster on Ugly Christmas sweaters or a quick organ harvest among the trampled rabble. However, Southern Maryland ain't Jersey so the crowds were well behaved and the help was genuinely nice pointing you to neat and orderly racks gently persused by customers not looking for a cage match. Retailing done right... I just couldn't believe my eyes. Five easy stars.

I came in here with no real reason behind it. I just decided that I would give them a shot to see…read morewhat they might have on sale. I was still in the process of buying small things that I needed for my apartment. I went directly to the home department to look around. I still needed some kitchen gadgets, storage options, and linens. Wasn't really set on buying anything, but I used this as a jumping off point to keep in mind what I wanted/needed. They did have a pretty decent sale going on, but the sale was a bit weird. They to compound it with the way they do clearance and you are right out confused. You really have to look to make sure what you are looking at is the right price as it is listed. After a few minutes of my mind being boggled, I decided it was time to exit and keep this in mind as I was about to go to a competitor. I wanted to compare prices before I committed to an item.

Duty free shopping is always the best! They have a wonderful liquor selection. All the big brands…read moreof clothing are represented here from old navy to free the people. Service is always good, even when they are melting because the Navy turned the heat up to hell.

I love shopping on base, and this base's exchange gets better every time I come to town. It's…read morenearly doubled its size the last few years, offering a great inventory of most things. The employees here are always really helpful and make the experience here enjoyable. I like that this base doesn't get as insanely busy as Andrews and other exchanges in the area. The food court is decent here, too. The only real negative thing I have to say is that the wait in line can easily get long because they only have a few check out counters here, and it does not accomodate the facility very well. Hopefully they will add more clerks and counters soon!

Ever just have a horrible experience at a Walmart where it just reinforces your displeasure for the…read morecompany? Well let me tell you a tale. I came in here in hopes of picking up a few items I knew I wouldn't find elsewhere. With that, I also browsed. I found the items that I wanted and continued to shop for other things. I went from department to department, jumped into the clearance section, and just continued to browse to see if there was anything I might finally grab. After grabbing everything I needed and few things I wanted, it was off to the races. By that I mean entering the gauntlet that is the registers. This was the only Walmart that I had come to where the registers were sequestered from the rest of the store where everyone is funneled into. Then the associates that work this area yell to direct you where to go. Then they act as if you are an idiot using their machines. It's one thing to assume that people don't know how to use them, but it's another when there are mistakes made by the company. I had grabbed a Brita from the shelves in hardware because the price was too good to pass up. I doubled checked the shelves just to make sure that this just wasn't misplaced, there were several more in the area. I should have taken a picture of this as it came back to bite me later. I scanned the Brita last since it was the biggest item and wouldn't fit in the bag with the other items I grabbed. When I rang it up, the price was $20 more than listed on the shelf. I asked the associate nearest to me about it and at first she just brushed me off and indicated that I needed to pay that price. I told her that the price on the shelf was marked at $19.98. She questioned me as to where it was. I told her, hardware department, top shelf as you walk in the aisle with others of the same items right next to it. I told her the price was listed and this is where she basically called me an idiot. Her words, "The price tag is beneath the item, not on top of it." I looked her dead in the eye and said, "You don't say, this is especially true if the item is on the top shelf." Then she said I needed to pay full price. I then reiterated that there were more than one of the same exact item in the same spot. She kind of stood there and thought that if she stared me down I would shut up, buy the item, and leave the store. Then when I hit her with the fact that I used to work for Walmart some years ago she backed down. She then took off to the hardware department to check the item. I should have known something was up for as long as it took her to come back, and this is where I realized I should have taken a picture while I was there, but with full hands it was hard to do. She came back with a picture of the shelf, where she obviously moved the items around. The shelf was perfectly zoned with the items moved around to different locations. She felt so proud to have showed me that picture. Like a toddler thinking they won a fight. Then she told me that she could only give me 10% off, as if to placate me to get me out of the store. I told her to get it off my transaction so I could get out of there. She did, all while her coworker looked on as if to be her backup. What's even worse was after I had finished up and paid and was walking out she was at the customer service desk gloating what she just did. Horrible people equals a horrible experience. Then to do their survey is even worse. They make one attempt to contact you and never follow up.

when I order for delivery your Walmart delivery person is always polite and is always careful with…read moremy items, I want to thank the delivery servic

It isn't as organized as other Ross's I've been to, but it's nice. I have noticed if you go in the…read moremorning, it's super organized. So I am going to assume it is the customers who really do the damage. It takes some time and digging, but I always find something, usually a cute outfit or dress. I find it a good place to spend some time while my husband shops at Best Buy.

This Ross is reaallllyyy rough. It is usually poorly organized, not very clean and often has long…read morelines. The shoe section is never well organized and their selection is awful. I would rather drive over to Marshalls! The best thing about this place is that it is convenient to Target, Best Buy and Petco.

Store a mess! value is basically same as target only 1$ off most stuff. service horrid do not…read morerecommend

This location has a pretty good selection of books, kitchen appliances, and household items at…read moregreat prices. But... it is an absolute mess. Trash and products are everywhere. It's as if the employees come to work, set the products somewhere, and leave. It wouldn't be so bad if it were organized and they got the trash up. I've never had an issue with service with the cashiers. They were friendly and greeted me at the register.

I have purchased their upgraded membership for about 12 years now. Sometimes I have had to contact…read morecustomer service about my rewards and they are usually great about getting caught up. I had to check on my rewards because it's been the same since April. I am now being told that I have to use my BJ's MC in order to get my rewards. I have been back and forth with them for a week. I get 5% back on my MC but I pay to get 2% back using the membership card and paying cash. This is such BS when you pay $110 a year to have rewards regardless and now they only want you to charge everything. This is not good business.

Poor customer service. Instead of letting me know my membersh expired the cashier charged me $47 as…read morea surcharg. A real inconvenience due to the store is far from my home. I called them up to get an explanation of the surchase only then knowing that my membership expired. The person I talked to was not knowledgeable to help.