Just received great service today, trying to do a return. The ambiance was great as well and let me…read moretell you why. I came in to do a return. I learned from one of the workers that any register can do a return, so I headed over to a random register. My cashier was Joe C. A young man who was on it! When I was up next, it was then that I could tell that he was new. I don't know what gave me that thought but what I found to be so great was how he wasn't shy to ask for help. He spoke to the woman at the register in front, "Excuse me, Ma'am?" And she turned right away to see what he needed and stepped in to help right away. She quickly walked him right through the process and he followed perfectly. Eventually, he still needed a manager to come and sign off something but I did get my refund. I got to my car and realized that he had forgot to scan one item so I was short and that's my fault. I started to get anxiety because the line started to get longer and I was feeling the pressure just a little bit. I debated about going back in to get the rest of my money and I began to drive off but then I remembered I brought all the items back so why shouldn't I get my FULL refund. I parked my car again and pushed forward to get out, grab my baby and head back in to get my $3 and some change back lol I sort of walked aimlessly back inside because I was hesitant to go to a register again and that's when I bumped into the manager, Ms. Brittany and she remembered me from earlier! Thank goodness! She came to the rescue and I never felt so good. I actually felt silly that I felt bad earlier. Anyways, I learned that the woman who helped Joe at the other register was Ms, Vanessa? Or Valerie? My apologies I forgot the name but I'm pretty sure her name started with a 'V.' Thank you Ma'am for helping him/us! Anyways, just based off this experience I had to make a review. They did such an amazing job and I am very pleased that I got my entire refund! I'd highly recommend this H-E-B. Sidenote: I always like their food here. I've bought the sushi, doughnuts and etc. you can always expect a sense of higher quality products here than other grocery stores.

I regularly shop at this store and use curb side. In the…read morepast month I have received three expired products that either expired the day I picked it up or were already past their expiration date. I was refunded the money for the product but would ask that expiration dates get checked routinely, especially now since this is the third time it's happened to me.

Best and most affordable grocery store for gluten free options! Aldi carrie's the best GF bread…read morethat is the same size of normal gluten containing bread. Their cauliflower pizza, General Tso's chicken, and pasta are staples in our grocery hauls but this trip I found so many festive holiday options too like stuffing and friend onions for green bean casserole and SO many sweet treats. On top of the awesome prices and section of allergy friendly foods the staff is always amazing too!

I like coming in here. First time I went in with my Mom and she bought an area rug and a dish…read morerack. They have unique products and a lot of gourmet snacks/products. We buy their breads, rolls. I also like getting their chocolate bars and their delicious ice cream. They have imported stuff. I love coming here. I feel like trying almost everything.

The food was delicious and was very good. I give this restaurant 5 stars because the business is…read moreclean and well maintained.

5 stars for Cosper's Country Meat Market in Killeen!…read more If you're hungry, this place is your spot. Ribeyes? Juicy, marbled, grill-ready perfection. Sausages switch up--jalapeño cheese, apple, whatever--and they all land. That spicy rubbed turkey? Smoky, moist, unreal. Basic seasoning makes beef taste next-level. Food truck's got brisket plates, burgers, sides... hits different. Chimichangas while you wait? Bonus. Families come here 'cause they want real, quality meat--no shortcuts, no junk. John and the crew make you feel like you're family. Meat lover's heaven--go get yours. Trust the Wolfman--he'll tell you like it is. Angel the Wolfman

This place has amazing prepared foods. Never disappointed. The price is reasonable and at a time…read morewhen tipping adds to your misery of the cost of food. No tipping required. Eat in or take away.

Overall it's a nice alternative to the big box stores. They do have products that are harder to…read morecome by. And an actual butcher for fresh meats. I enjoyed the bakery the most. If you need something and are nearby definitely. But if you are doing your weekly shopping. Better off going to Walmart or HEB. Because they have more competitive pricing and will get more bang for your buck. Service is good and polite. I like that it has Mexican culture and products available.

Great customer service and good prices on food and products. Clean store and friendly enviroment.read more

The store is clean and pretty well organized and stocked. Check out was weird though. The design of…read morethe aisles is a bit confusing and getting done with the transaction took longer than it should have. Bathrooms needed some attention but parking was easy.

Appreciate their existence in the city of Killeen. However, there's room for improvements. Beef…read moreshort ribs are fairly priced but the labeling is terrible. Most had incomplete prints. Missing "best by or packed dates"! Didn't have confidence in buying at that point. Plenty of empty shelves as well. Not much of a selection in cold alcohol either. On the plus side, they have items you can't get elsewhere in the city. A review in hopes this feedback gets things in better shape. They have my continued support. Hoping for the best.

This review is being left not only because of poor customer service, but because I still have…read moreunanswered questions regarding a transaction that management should review. During a recent visit to O-MART in Killeen, my purchase subtotal was $23.91. My receipt reflected $15.92 as "FS Tendered" and $7.99 as "Cash." However, I did not use cash, nor did I use a debit or credit card. My EBT account history shows that the full $23.91 was deducted from my benefits. As a customer, I believe it is reasonable to ask questions when a receipt appears inconsistent with how a transaction was processed. When I returned to the register seeking clarification, I was met with what I perceived as dismissive and unprofessional behavior. Rather than helping me understand the receipt, the cashier appeared annoyed, rolled her eyes, used disrespectful body language, and walked away from the interaction. What concerns me most is that a customer attempting to understand how their benefits were charged was treated as though their question was not worthy of an answer. No customer should be made to feel embarrassed, dismissed, or unwelcome for asking about their own transaction. I am requesting that store management review both the transaction and the employee conduct involved in this incident. Customers deserve accurate information, transparency regarding their purchases, and respectful treatment regardless of their method of payment. Until this matter is properly addressed, I cannot recommend this store based on my experience.

An amazing place to get German foods and breads and brotchen and pretzels and cakes and pastries…read moreand all sorts of German items you can't get unless you're in Germany. They make sandwiches during the week. You can buy while cakes or slice at a time. You can even get magazines .At Christmas time Tbey have Christmas foods and pastries and advent calendars . They have German meats and cheeses. They have wurst salad and cucumber salad. German condiments and Sri is and pastas so much more An amazing place

Great little bakery. Very friendly…read more You can find some cool candy that I used to buy in Germany and soda.

Let me start off by saying I've came to this place for over 10 years and as a Killeen native, this…read moreplace is a staple. But it has SEVERELY gone down hill and I will never come here again! Today I order 2 Cubans and 2 beef empanadas. It took 30 minutes to get my food but I've gone here awhile and excuse the long wait times. Finally, I get my food and rush back to work since the wait took so long. Sit down to eat my food, get done with a quarter of the sandwich when I see a COCKROACH smushed against the 2nd half of my sandwich. I called the restaurant 4 times asking for a manager and got hung up on every time. I clocked out and drove back to the restaurant with the sandwich. I asked for a manager and the dark haired lady behind the counter barely let me tell her the issue before she took the bag with the sandwich and went into the kitchen. She came back out with cooks following her. I don't speak fluent Spanish but I do understand it. The cooks were calling me a liar, saying it was impossible and that I should eat at home. The "manager" told another lady at the counter with red hair to refund ONLY one sandwich. I was not going to accept that when I couldn't eat any of the food I purchased after that discovery. I asked for the head manager/"her boss" and after a while, I got the right person who heard me and refunded both of my orders. Regardless, I will never come back here. I know a lot of people who come here including soldiers and I'll be sure to spread the word. My whole experience was disgusting and unacceptable including the service.

The food here is good to me, the buttered shrimp and rice, the fried chicken, the plantains, the…read moreavocado tomato salad and the buttered corn are what I had today. Most of the dishes are pork and I'm allergic But for the price and the amount of food they give you, it is worth it for a meal that can feed 2 people. I'm rating this place a 3.5 due to the customer service here is not as friendly as I believe they should be. The atmosphere is like a hole in the wall spot that's not so clean to sit down and eat. But, if you want to they do have outdoor sitting in the downtown area of Killeen.