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    Dollar General

    1.0 (1 review)
    Open 8:00 am - 10:00 pm

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    14 years ago

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    Dollar General

    Dollar General

    (2 reviews)

    Very bad store to go in while Jennifer Overby and light skin girl with red hair all working nothing…read morebut trouble no help and nothing but attitudes very bad bad store to go in have been going there for years but now I will no longer go there I shop there everyday for years now with these people have to find somewhere else story's great manager and worker only those two are very bad would not recommend going there while they are working Jennifer Overby and a light skin color girl with red hair

    this place has gone downhill, there is a group of new workers and they are all terrible, they are…read moreso lazy and inconsiderate to the general public and our time. No one is ever at the front register. i walked in there today and this older man was standing at the register waiting to pay for his pack of beer. Meanwhile , Krystal & Mary were both in the office . you could see Krystal right at the door way & the man is just LITERALLY STANDING THERE . she told both us "you don't see that the light isn't on at that register ?!" excuse me ? Like People be standing there for over 5mins and you can hear the employees in the back office. you have to yell for someone to get their attention. then they never have the main register open. They force everyone to use self check out. Some folks do not want to use self check out and the store sells things that require ID why would you not have a main register open. Again lazyness, every time i go over there i see the employees out by their cars or outside hanging out smoking cigarettes like this a hang out spot. very unprofessional & everyone in that area is complaining in regards to this matter. Something needs to be done. We need folks who actually want to work & not want to be hiding in the back office or forcing people do self check out. If that is the case then the store doesn't need employees if the customers gotta be the ones to do their job

    Dollar General - Dollar General in Durham

    Dollar General

    (11 reviews)

    $

    The Cashier is always NICE to me. Try's to help and assist me the best way she possible can. The…read moregirl & younger boy Is the best. I drive over 100 miles, it's usually on a Tuesday so that's my favorite days I like going anyways because that's when the NEW penny Items gets updated and comes out. When me and my husband are In this city, we always go all the way into town just to stop In @ this certain DG! Not every DG will give you the actual penny Items but this DG will give you the Items for a penny. The Items actually rings up to a penny too! If I find an Item that Is on the penny Item list at my DG In my town, WILL NOT, give me the Item for a penny under NO CIRCUMSTANCE! Let me say this again, at my DG In the town that I live In WILL NOT give me that Item for a penny and that Item Is listed for a penny and that Item Is on the penny list. I basically had to stop shopping specifically for the penny Items basically at my DG unfortunately. Because they just won't honor the penny Items basically. Which that's bull because I can see everyone else that ships for penny Items they get the Items for a penny which It Irks me because I have to drive several miles just to be able to shop for the penny Items. IYKYK ‍ I know when I shop here at this DG, which Isn't much anymore because we don't come here to this city a lot anymore but when we dI'd come here, we knew this DG honors the penny Items and they don't let their customers do their jobs and find the penny Items so the workers can keep the penny Items for theirselves. No they won't buy the Items, they get someone they know to come tI the store and purchase the penny Items for them. Trust me! The workers has ways around It. I appreciate this DG doesn't do this. If you know certain Items are on the shelves and you check out w/ those deals, you will get those Items exactly what you are supposed too. This DG Is legit! I really do appreciate this DG and their workers. I want to thank their workers for doing their job right.

    Crappy ambience, customer service is horrible. Usually yelling at customers, sometimes even fights…read morebreaking out. Would not wish this on my worst enemy. It is very run down, and trashy. It is challenging to even walk through the store. They should close this location and NEVER reopen again.

    Dollar General

    Dollar General

    (5 reviews)

    $

    The staff here is just horrible, I just left there minutes ago and just had the worst customer…read moreservice experience I believe I have ever had anywhere. The cashier who initially rang up my order forgot to use my coupon initially and looked at me like I was crazy when I asked her if she could ring me up again so I could use the coupon that I came there to use. She proceeded to dump my bagged items on the other counter and called another worker from the back to ring my order up. When the second lady came from the back room she asked what was going on, both ladies began talking about me in a negative way because I was using coupons. They were talking about me as if I was not standing there right in front of them. Just plain rude!!! As the second cashier rang up my order, she began to scrutinize every coupon telling me that I couldn't use a coupon for dove soap when she failed to look to see that I actually did have the correct product. When I told her it was the correct product she looked at the product, let out a big sigh, rolled her eyes at me and scanned the coupon. She never said a word to me other than "this is the wrong product" after I paid for my product, she very firmly handed me my receipt and turned away from me never saying "thank you", " have a nice day", or anything. I thanked her and she never said anything to me. This was just an awful experience as I shop here once in a while only because it's close to my job. I will never shop here again, they just lost a great customer.... For the Manager: I would highly recommend customer service training for your staff. No customer should EVER have to experience what I had to experience today at this Dollar General!

    My visit here is just a reminder that I do not care much for Dollar General stores. My visit here…read morewas slightly better than I would have anticipated it to be. This particular store seemed a little more organized and somewhat cleaner than most other Dollar Generals I have visited, but as pointed out by another reviewer, it is still a bit cluttered. I cannot agree with the assessment of a friendly staff as that was not my experience. The staff was matter of fact, all business, not particularly chummy or outwardly friendly.

    Dollar General - discountstore - Updated May 2026

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