A typical Tyler business model....screw the customer. It is like someone is getting paid to waste…read morecustomer time. First, I do not want to use my points to get 5% off of a $20 purchase....DAH. Then, I learn I didnt read the fine print on the label that I have to somehow redeem an e-coupon to get the large advertised price. KEEP YOUR DAMN MERCHANDISE...I DO NOT HAVE TIME FOR THIS NONSENSE!

The best supermarket at Lake Palestine. Very close to holiday inn vacation club. The selection of…read moregood is good. Parking is available on site. Shopping cart is easy to roll. Entire is clean. We got some of the fruit. We went to the deli got some of the fried fish and spicy chicken. It was delicious. We also got some of the local beer. It is good. Check out line is short. Obviously the men power is great. Service is good.

What a place FRESH is. I never understood how great a place like FRESH is until going to other…read moregroceries more frequently. They have everything going on here. For starters, there is a Starbucks and a Walgreens pharmacy attached, which seems pretty typical for a grocery store, but then you see they have a gelato shop, a pizzeria, a grill with a patio, a taqueria, and more. Their huge patio space makes it a place that people of Tyler love coming to and eating at. This is like a Whole Foods for Tyler. The options and selections were a lot more vast than I had ever seen. I'm seeing fruit and produce I've never seen before. They have so much wine and beer to choose from. Their bakery has so many insane options. FRESH even has a full playground next door and live music on their patio. It's honestly a really impressive shop. One of the only downsides of FRESH is that you're going to pay that price tag. Everything is always slightly more than elsewhere in town. Its quality is what makes it worth the visit. It feels like one of a kind as a grocery store, which is why it took 10-plus years to open a second location. It's not only a grocery store, it's part of the Tyler community. RIYL: A grocery store and then some

I had previously reviewed FRESH a few years back and it was good until today. I grabbed a few…read moreitems and of course no one spoke to me upon walking in nor when I paid for my items and left. I watched the attendant at the check out greet others and chat but not to me. Interesting . This happened the last time as well. The place is nice, but the vibe is off. I'll spend my money somewhere like Sprouts where the vibe is great! 7pm-3/8/2026*

Love there hospitality an the way your treated they are so nice to everyone…read moreAlso good frills an vegetables at a good price

Fabulous owners and employees offering quality food, products, service and gifts! Their jellies,…read morejams and pecans are the absolute best! Quick delivery when ordered online, too!

Always attitude and poor customer service. Store is always dirty. They never have enough human…read morecheckers. One or two (or none) checkout lanes open with a full store of shoppers. The lane that is open always has someone with a hundred items in their basket forcing people who don't have time to wait to the self checkout which usually is also full and has a wait. The self checkout machines function poorly and don't report half the items you scan. It always calls for an adsociate to "help" who then accuses you of not scanning items. They are horrible in dealing with people and smart alecs. One spoke to me like I was trash and did something wrong. Turns out she was wrong. Tried to double charge me for two items. Then it said two other items weren't scanned in whrn THEY WERE!. Then she refused to come back to release the machine when the same exact thing happened 30 seconds later. Just ignored me. A manager haf to come straighten it out. And then when I left he was speaking to another manager in the corner that was just glaring at me. Maybe if they hired and paid enough people to properly run the registers and checkout lines instead of having kids and trailer park trash standing around accusing people of trying to steal when the problem is their machines, just maybe this wouldn't happen. I told her I would not be coming back and that Brookshires is much cleaner anyway...she said something like so what, it doesn't matter anyway. Absolutely unnacecptable customer service and everyone should boycott Kroger in Palestine Texas. By the way, everyone else wad complaining around me too, I am just the one that is not afraid to boldly speak out! Trash trash trash.

This is the only store in town that carries White Lily flour that I know of. They also have the…read morebest chocolate eclairs from the store bakery.

We're not from TX, so we were unaware of this supermarket chain until our family reunion brought us…read morehere. This store is smaller than most I shop in, but it makes good use of its space, and their employees are very helpful. In fact, it's the first grocery store I've been to in the US where the courtesy clerk (bagger) automatically brings your groceries to your car. I don't know if they do this with everyone, but we had assistance both times we shopped here. Maybe it was because my sisters are pretty, or because we had a cartful each time, or both. The prices are low, but I deduct a star for their very limited selection of whole grain breads and pastas. TIP: get the Brookshire's Thank You card to save money. It takes about 2-5 minutes, depending on how fast you type into the kiosk. It's a nice store in a very small town.

The staff is friendly and always helpful, the store is clean and neat. I just wish they had more of…read morea selection like the Athens store does. Malakoff is a small town but growing and I would love to shop local but the Athens store offers so much more selection like, gluten free items, more produce variety and fresh meat cuts. Please upgrade this little store! It needs a facelift.

Prices are too high, even with their sales! Their new self…read morecheck out is a joke & a pain to use! The baggers are non-friendly in general.

Purchased one of the specialty birthday cakes from the bakery (a sort of peanut butter chocolate…read morecake). It was wonderful. One of the best prepared cakes I've ever purchased. I will definitely be purchasing more bakery items in the future.

Brookshires in Athens, I was a usual curbside service customer, but after 1 too many things getting…read moreleft behind and their great service tanking for the past few months, I decided to start shopping myself, the employees are nice and friendly, prices are reasonable, my only complaint is my wife said you have to feel around in the bathroom in order to get to a stall, in translation: it's dark in there, and one light doesn't even work. All in all, it's a good grocery store, good service.

We've been shopping at Brookshires about 4 years. Went there because they had good ciabatta and…read moreartisan breads--no longer! It is now company policy to scan your driver's license when you purchase beer or wine! You can't just look at the license????? We do most of our shopping at Walmart now!