Why do you take up so many parking spaces with curbside pick up?…read more There's never anywhere to park and then you take up some of the valuable spots with pick up thats mostly empty.!!

Received a 15 lb brisket with 9 lbs of intermuscular fat, which is non renderable. HEB selling it…read moreas Prime brisket, lol. After I properly butchered out the fat, I have 6 flank steaks. HEB not interested in refunding because I purchased it through Instacart delivery. They won't take responsibility either. Shouldn't have trusted someone else to pick out a brisket. I never would have bought this worthless POS.

Always attitude and poor customer service. Store is always dirty. They never have enough human…read morecheckers. One or two (or none) checkout lanes open with a full store of shoppers. The lane that is open always has someone with a hundred items in their basket forcing people who don't have time to wait to the self checkout which usually is also full and has a wait. The self checkout machines function poorly and don't report half the items you scan. It always calls for an adsociate to "help" who then accuses you of not scanning items. They are horrible in dealing with people and smart alecs. One spoke to me like I was trash and did something wrong. Turns out she was wrong. Tried to double charge me for two items. Then it said two other items weren't scanned in whrn THEY WERE!. Then she refused to come back to release the machine when the same exact thing happened 30 seconds later. Just ignored me. A manager haf to come straighten it out. And then when I left he was speaking to another manager in the corner that was just glaring at me. Maybe if they hired and paid enough people to properly run the registers and checkout lines instead of having kids and trailer park trash standing around accusing people of trying to steal when the problem is their machines, just maybe this wouldn't happen. I told her I would not be coming back and that Brookshires is much cleaner anyway...she said something like so what, it doesn't matter anyway. Absolutely unnacecptable customer service and everyone should boycott Kroger in Palestine Texas. By the way, everyone else wad complaining around me too, I am just the one that is not afraid to boldly speak out! Trash trash trash.

This is the only store in town that carries White Lily flour that I know of. They also have the…read morebest chocolate eclairs from the store bakery.

the store isn't bad but the manager was a bitch and was screaming at old people and was also…read morescreaming at two little girls around 13 and 6 because they were using too many coupons and it kept asking for assistance same with the old people because they couldn't figure out the self checkout and all in all she was a horrible person(gray headed big back was n duty around 3pm on thursday today)

This HEB is totally Worth the drive from Dallas. All staff I have encountered at this location are…read moresuper friendly. It's about customer service. I totally LOVE the bakery department! I tried to place a special order for cake bars from Waxahachie HEB without success. But Kathy from bakery at Ennis HEB came through for my birthday party gathering!! Thanks Kathy!! You Rock!

Showed up ad hoc on a Saturday night with 9 people. Place looked packed but they easily and…read morequickly accommodated us. Outdoor bench area was cool... and kept cool even though it was a hot June evening Vibe was really good. Kid and dog friendly ... a great time for a family get-out. Fun reggae music with crowd participation. Service was outstanding. It might have taken awhile to get out food, but given the night and the fact that we were having so much fun, it didn't matter. Constant refill of sweet tea was a tip enhancer! Good selection of food... ok, not great. Tried the fish bites and the chicken sandwich - Both were a little to heavily breaded and fried a bit long for me but tasted ok. Excellent fries. The crowd of 9 all seemed good with what they ordered. Definitely will return ... a few other items on the menu seem worth trying.

The atmosphere is fun and lively, the live singer was quite talented…read more The steak sandwich was great, but the fish fry special was lackluster at best. The fish was greasy and the portion size was minuscule. The "homemade chips", were indeed homemade burnt. The lone saving grace was the tartar sauce, it was very nice. Not the cheapest place, and wouldn't return for the food quality.

This is a wonderful, clean store, with amazing produce and exceptional staff! I have been going…read morehere for years. My only and first disappointment was shopping today. The young man (Michael) who bagged groceries, reached into the cart of the lady before me, removed her purse and told her he was taking her cart for her. Reaching and touching her purse was unacceptable. He should have asked, not told her. He attempted the same with me, but I stopped him, staying I needed to push it out rather than carry my groceries in my hands. Gave the truthful reason (in addition to my comments above) that I have arthritis and carrying bags is painful.

Very clean the people that work there are friendly and helpful. This will be my grocery store to…read morego to.

My husband and I have gone to several grocery stores in our area searching for liver cheese deli…read moremea with the pork fat wrapped around on the outside of the pork. None of the other stores had them, my son said Food Rite may have them. Coming back from Waco heading home we decided to try one more time to find live cheese deli meat. This store had the meat and also regular lemon pies not the custard type from JJ's, another item getting harder to find here. Thankful for this grocery store having what a very hard item to find here!

Good Service ..still dba local! Lots of parking. I CAN find all the basic stuff here.read more

I was in Walmart the other day & had the pleasure of talking to Olivia. She was just a gem! I was…read morelooking at the essential oil holders & had some really good ideas for me because the one I had bought before is hot after just being plugged in for a for a short time. Payton came to help me too and she was a sweetheart as well. They both took the time to help & really listened to me! I appreciate how clean the store is ~ in & out. Thanks for all y'all do!

Why does the rotisserie chicken smell like ass. It's bad. Other than that it's the best store in…read moretown.

Brookshires in Athens, I was a usual curbside service customer, but after 1 too many things getting…read moreleft behind and their great service tanking for the past few months, I decided to start shopping myself, the employees are nice and friendly, prices are reasonable, my only complaint is my wife said you have to feel around in the bathroom in order to get to a stall, in translation: it's dark in there, and one light doesn't even work. All in all, it's a good grocery store, good service.

We've been shopping at Brookshires about 4 years. Went there because they had good ciabatta and…read moreartisan breads--no longer! It is now company policy to scan your driver's license when you purchase beer or wine! You can't just look at the license????? We do most of our shopping at Walmart now!