Went to PLS a couple days ago to open an account.TAMMI was the nice lady that helped me,she was…read morevery helpfull to explain every thing i needed to do.We need more people like her working with customers.THANK YOU

HI, this is Muhammad Anees. I posted a review a few months ago; it was a very bad experience with…read moreyour business, but after that problem was solved. Today it was again a very bad experience. Yesterday I left 7 vehicle titles with " Monique " to give me the estimate, and I gave her the time that, when you have a chance, you can update me with my phone number. She called me and said the invoice is missing. I went there, dropped her invoice, and asked if you have time, so give me the estimate. I went there at almost 3.30 today. She told me that she doesn't have time and she doesn't know how to change the title. I asked you to change more than 20 of my titles, and it's the same under company titles. Why don't you change, and if you don't know why, you make me wait for that long since yesterday? Come in short, she throws my titles on the floor and said come tomorrow if you want, your manager, LILI," is the witness, and I have pictures for everything. Or please go to your cameras and check everything. We pay service fees by insult? Right and open challenge to you pls check how many titles are registered, they're in your office. I would like to request to solve my issue; otherwise, we will see each other in the Arizona Attorney's general office soon this week. I strongly do not recommend going there to buy "disrespect and attitude "with your money if you do not change the staff like that. 6028752280 I have my contact information. If you think I am fake, please feel free to contact me.

Thank you Nomie for walking me thru the mobile app to get more funds on my Title Loan. Its good to…read moreknow that I can count on Cash 1 when I need to.

Was helped by Candace today who was very patient and assisted me with my need professionally. Thank…read moreyou!

Maribel was good timing and helped me out with my needs ! Thanks a lot , much appreciated!read more

Sergio did a GREAT job. He did all the hard work and I just sat there and presented information. I…read morewas in and out in less than an hour. Be sure you bring your real phone with you and use real references because Cash Time will check the authenticity of the information. You'll need your auto registration (and title), cell phone, debit card, bank account number, drivers license, and that's about it!

I want to thank Rosa store manager for being so helpful and very understanding during my last…read moreminute check cashing process so easy .!! Your smile and kindness made my day so much better.!!! thank you truly Anela

Zola was super friendly and polite! While you never want to have to do a high interest loan, stuff…read morehappens in life and I think how your treated, the eas of the process and the convenience matters. Great job! Thank you Zoila!

Quick and fast experience. I come frequent and the staff is always nice. Wait time even when the…read moreline is long isn't bad

I want to say that I really appreciate for youre service , I will like to say that always have a…read moregreat service and I want to thank Frances for always receiving with a great smile he's very professional and every day getting better and better that's the whole reason I like to go to PLS good service and there's no fee on money orders once again thank you Frances for your good service keep going like this .

Went in there yesterday to get a bus pass for my kid, Lizette (CSR) agent asked me for my ID even…read morethough I was using my debit card, annoyed because of the wait time, I told my son to wait at her window while I go get my wallet. Not even a minute, I come back and Lizette took another customer! At this rate, I'm already upset. When the previous customer walked away, I threw my ID & my card in the little slot of her window. She then responded, "If you're going to continue to be rude, I will MAKE you wait at the end of the line" First off, do not tell me you will make me wait at the end of the line when my son was already at your window! So after my transaction, I said "That's what I thought B*tch".. Lizette, the Customer Service Rep threw up a "W" gang sign & started flipping me off. We exchanged words, while her Manager Devin pulled Lizette back towards him and told her to go to the back. Now, being that I'm the customer & this is their place of business, you would think Lizette would be sent home. I called their District Manager Joel Alvarez who was very nice & apologized for Lizette's actions. I returned to PLS to file a formal complaint. To my surprise, Lizette was back at the same window working! Really? After the incident that just happened, her Manager Devin allowed her to stay at work. After I filed my complaint & handed it over to Devin, I walked by Lizette's window and I told her I was returning the next day to see her District Manager. I walked out the store & Lizette was eyeing me from the window. I flipped her off & she (from the inside of her work space) flipped me off. I returned inside of the store with my husband & we exchanged words with all the employees inside the PLS. I'm not a happy customer due to the fact that their Employee Lizette threw up gang signs, flipped me off & was using profanity. I'm a paying customer. Despite what happens between customers & employees, Lizette should have remained Professional. I will be up at that PLS today & any other days in the future until Lizette is Terminated. I will go as far up as I can to Corporate until Lizette is fired. No Professional working for a Business should ever be throwing up gang signs, flipping customer off or using profanity. I'm highly upset & an apology will not suffice. **UPDATE 3/8 4:21pm** After speaking with the District Manager Joel Alvarez, I am confident that he has taken care of the issue I had at this location. Gives me hope that all Businesses should take Customers concerns very seriously especially when dealing with a problem with their Employees. Joel did apologize to me not only over the phone, but also in person as well as to my son, even after he had assured me he will handle the situation. This is a prime example of great Leadership from Management that have the skills needed to fulfill their jobs. I'm going to remain a customer at this PLS & encourage all that have similar experiences to take it up with Management. They do listen & they do handle business.

i went here a few days ago after not being able to cash out my check at arizona auto license on…read more19th ave and bell and then again at walmart but Mayra at PLS made it so easy and the process was so fast! i 100% recommend coming here especially if you're having trouble cashing out your check at other places

A lifesaver for the hardest working. A true gem and light amongst us. Quick and efficient and kind…read moreand understanding

Great customer service from Karina Mayra Erica Francisca and Dani work quick and efficientread more

The worst customer service ever . Their manager was lying to me . She got upset when I explained…read moreher lie and she started to tell me something else without make any sense . I don't recommend anyone to come here . It is just waste of time . They deserve zero star!

HUGE LESSON: If you need the max money you can get AND already have an outstanding loan with Speedy…read moreCash, GO SOMEWHERE ELSE. Speedy will skim off the top of your new loan in order to pay off the old loan. SMH. Then the NEW loan's due date will be sooner than the old loan's due date. So, you will have to make 2 payments in the same month. Literally, I made a payment on the 11th and will now have to make one again on the 25th. This burns me up. I just wasted an hour of my life at Speedy Cash. I cannot believe this situation even occurred. I had an outstanding balance of about $1K from a previous income-based loan from Speedy. And, as life would have it, I needed another one. While on site, I mentioned that I had no money in the bank and really needed all the funds I could get. After the application process was completed, I was informed that I qualified--again--for $1K; but since I owed them $1K, Speedy Cash used this 2nd loan to pay off the 1st loan. I literally walked out with only documents in hand---NO CASH! They suggested I return tomorrow with my auto title in order to get an auto title loan. I don't even have enough money in the bank in order to get my out-of-state title transferred to Arizona. I could have gone to Title Max Auto Loans in order to get an income-based loan had Speedy told me that any new loan funds would be used to pay off my old loan. How so? Title Max was also open while I was at Speedy Cash; but, unfortunately, had closed by the time I left Speedy Cash. I will now have to borrow money from a friend in order to get my title transferred to Arizona tomorrow morning at the DMV. After I do this, I will take my business elsewhere. I need all the money I can get right now.

I love this location on Union Hills. All employees are friendly and helpful. I went on a Sunday and…read moreRobert (Employee) was very kind and fast with giving me my loan. Thank you Robert for working on Sunday.

This place is great if you want to apply for ADOT vehicle title and registration and get fast…read moreservice. Called first and Gilbert was able to explain the process and tell me the items I need to bring. Arrived and got served right away. It took around 15 - 20 mins to process 2 vehicle title and registration and temp license plate. Clean, quiet, and stress free environment. The convenient fees were very reasonable in my case. Will definitely come back if I'll be needing their services.

Friendly, knowledgeable staff! If you are looking to sell your commercial business and looking to…read moredo a sale/leaseback this is a great company to turn to!