I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

Nathan was very professional and thorough when investigating a B.O. smell that was coming from what…read moreturned out to be a big mold issue he found behind our guest shower. Having not been able to identify the source for a few years now, we're glad to have found the problem before it got worse. He was also very helpful in providing top tier mold mitigation companies to clean and remove the problem. The value of his knowledge exceeds expectations and provides clients with an educational experience.

Nathan was a true professional in all aspects of his service and I would HIGHLY recommend him. I…read moredidn't have to wait long for the appointment, he was extremely competent and professional with his explanation and work in our house. He was patient and answered every question we had and took the time to figure out some specific problems we were having. He truly is a caring and competent business owner. I received a very detailed report less than a week later and he called to explain all his findings. We were very happy with his service which was reasonably priced. I am recommending him to my functional medicine doctor and to any friends that need this service - a 5+ out of a 5!

Eric is a gentleman who you should trust. I had an issue that I needed taken care of quickly…read more (Doesn't everyone) I called multiple places and they either didn't call back, overcharged, or couldn't get to helping me quick enough. I was happy Eric squeezed me in. He was in the middle of my list of people to call. So, didn't immediately commit to his services. After about twenty minutes after our initial call he called me back to assist me over the phone. I DIDNT even commit. And he was trying to help me (plumbing leak) over the phone. I still called other people to see. But was glad I ended up with Eric at Honor Handyman. He's insured, too. I found out that a lot of handymen aren't.

Eric super responsive on his customer call backs. Very knowledgeable about his services. Would…read moredefinitely recommend to others and will be using in the future. This is the second time our family got his professional service and will continue to use.

Wallscapers recently completed our kitchen cabinet refacing. Jerry is awesome to work with-offered…read moresuggestions and recommendations and was easy to communicate with, Germon worked consistently and tediously, preparing for the new doors and drawers, while Chris installed them. I can't say enough good things about the result - I love my kitchen! Overall, it was a great value for the price and I am glad I hired them.

Wallscapers recently finished a custom hood for a custom home we built at Kerr Lake. The finish…read morewas fabulous! They had to match the maple cabinets that we're installed by another vendor and floating shelves. The quality was great and they did it at a reasonable price! Won't be the last time we use them!

If you're looking for a killer install crew, and excellent customer service at reasonable prices,…read morelook no further! Nadia and Tomas are super easy to work with and they do excellent work. As a Contractor who has used them on numerous commercial and residential projects, I knew exactly who to turn to when selecting and installing granite countertops in my personal home, and my wife can attest to the fact that these guys knocked it out of the park! The install went smooth with no bumps along the way, and our finished product looks, in her words, "sick". Can't say enough good things about this company. Just trust me and go with them for all your countertop needs!

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.

I recently hired Joe for two small jobs at my house. First I had some dry rot in a board beneath my…read moreback door from poor installation years ago and Joe replaced it, as well as fixing an issue with the flashing at the ledger board behind it. I also had him strip and repaint the trim around the side door into my garage (while doing that he also removed some dry rot and sealed everything to prevent any issues in the future). Scheduling was a little rocky due to the snow and weather, but I didn't mind at all because the work was high quality and I'm exceptionally happy with the final product I got! Would happily hire him again in the future!

I contracted Joo to remodel my bathroom and laundry room back in April of 2023. He said he could…read morecomplete the job in 3 weeks. it took nearly 5 months and the work was HORRIBLE. Before I could even enjoy my shower the tile walls started cracking. There was a big hole in one tile that had been filled in with grout to hide. The tiles on the bathroom floors started coming up immediately. There were so many things wrong. I eventually had to hire another contractor to come in and demo EVERYTHING that Joe had done, and redo my entire bathroom again. When the new contractor took out the shower, we found that the pipes had cuts in them and Joe had just covered them up. Everything that Joe did had to be replaced because of the poor installation. I paid him over 28k, and I paid for most of the materials myself. He is very dishonest, and made promises that he NEVER intended to keep. He said he would call me to schedule a meeting to talk about a refund, and he hasn't returned any of my calls, emails or text. if you are considering him for a job, DON'T!!!!! He and his workers who are not licensed, scratched my laminate flooring in 3 rooms. Unfortunately my flooring is no longer available so the rooms would need to be completely replaced. He said he could fix the scratches, but he hasn't. He has no regard for personal property.

Ralph is knowledgeable, prompt, and works very well and efficiently. We've had him over to do jobs…read morefor us twice; we will be calling him again soon for some upgrades we want to do when we change the flooring in a TV room. We trust Ralph because he always explains what he's going to do and doesn't try to sell you a service you don't need. His rates are fair and his demeanor and personality are wonderful.

We needed three electric outlets put in the floor of our home. Hired Ralph and the service was…read moreoutstanding. His pricing was very reasonable and they were very easy to work with. I liked that they explained each step they were performing after giving us an overview of the work. I broke a pin in the outlet and they were good enough to walk me through the process of fixing that - instructions were spot on - and I fixed it myself rather than making a separate trip for it. I'll use them on any electric work we do! Thank you Ralph's Electric Service!

Benny is a great guy and will make sure any project will be complete and on time. I have used…read moreBenny's services multiple time and he is an all-around player, from plumbing, electricity, painting and decking. I would highly recommend Benny for any small to medium project you might have, he can handle it with a great attitude, result and fair pricing.