I absolutely love everything about this location. The staff is amazing and they genuinely love my dog. They know each dog by name, who they play with, and even when they aren't feeling well and may need some down time. I don't worry one bit leaving my fur baby with them. Definitely worth checking them out to see if they are the right fit for you. read more

I would recommend 100 times over. Every single staff member seems to be there because they love helping dogs and people. Just today, I got in a bind with work and a traveling spouse. Tori literally saved my day and Harriet's dinner. Kindness and love just flows from this place. They don't just 'board' or house, they have bubble 'pawties', special snacks and games for good causes and sponsor service dog training through their efforts. Not to mention the super cute pics. Always clean, professional and kind. Even when I saw a dog-owner being absolutely horrible to the kind concierge a couple of weeks ago, she remained professional and kind even though the woman was inappropriate. Hope she knows how appreciated she is by the rest of us! Keep rocking dogtopia! read more

I would select zero stars, if I could. My husband went to pick up our two dogs tonight at 6:25pm after we boarded them over the Thanksgiving weekend and was met with an unprofessional female employee. When my husband walked in, she smirked and when my husband asked her why she did that, she responded with "Oh, I'm just surprised you came." Um...WTH? Kind of offensive. She came off incredibly judgmental. Not that it's any of her business why we had to board our dogs, but in this instance, my mom had recently been hospitalized and diagnosed with advanced brain and lung cancer. Because she lives several states away, I have had to travel back and forth to visit her at her bedside and help my father navigate the hospital system. This is in addition to caring for our 3 kids and working full-time jobs. You have NO IDEA what people are going through behind the scenes. You have NO RIGHT TO JUDGE. We pay Dogtopia ALOT of money over the years to watch over our dogs while we need to be away, not to judge our family, for how often or not we need to use their services. We will not be back. read more

A very friendly staff, but the place is very small. Not much of an outdoor space and the indoor space is overcrowded. I saw about 20 dogs just crammed into a small area. They are supervised, but it seemed dangerous to me. I would recommend another place. read more

I've been taking my dog to Dogtopia since they first opened. I've used them for daycare, boarding and for grooming. First of all - my dog loves this place. When I pack up his food he knows he's going and waits by the door until we leave. When we arrive he races out of the car and inside. Dogs know a good thing. Secondly - this Dogtopia is spotless. I've been to a number of other doggy daycares and they all - well - smell. This place always seems like it just got a scrub down even after a long day when I pick up my dog. Thirdly - the staff is awesome. Always happy. Super friendly and they know your dog and are attentive to him. I've never once had any issues with other dogs or any problems. The staff in the playrooms are always on top of any drama that might happen. If your dog has any special needs they handle it as well as you would. They are totally trustworthy. Dogtopia Purcellville is easily the best dog daycare and boarding in Northern VA. I've recommended them to all my friends and neighbors. Overall an amazing place! read more

Dogtopia - Playroom - Pet Boarding Near Me - Purcellville, Virginia

Since the day my pup and I walked in the door I felt she was in great hands. The staff is obviously well trained and loving with the dogs. my pup is high high energy and they do a great job balancing getting that energy out and ensuring she learns good doggy behavior. Love the cameras - really gives insight on how she behaves and I've picked up a training trick or two. I have worked in rescue for 9 years and I tell all my new adopters - send them to Dogtopia - you and your pup will love it! read more

Every time my Pup and I walk in we are always greeted with smiles and they all know her by name! She gets so excited every time we start to turn towards the road they're on because she knows she's going to daycare. The best part is definitely the cameras- I just keep it on my desk sometimes when I'm working to check in. Even my co-workers stop by to see what's going on! Seeing others care for my dog as I do, and the games and activities she gets to enjoy makes me feel better than when I used to leave her at home during my long work hours. They also support service dogs for veterans and have "foundation days". It's really like sending my pup to a family members house. If you're even thinking about giving them a shot, do!! read more

Dogtopia - Their foundation board of causes they support - Pet Boarding Near Me - Purcellville, Virginia

Update: spoke to a vet whose opinion was that a dog sending another dog to the emergency vet for injuries was not "dogs being dogs" as the Dogtopia owner seemed to think. Additionally, our second dog was just diagnosed with kennel cough which she likely contracted during this stay as Dogtopia sent out an email about a kennel cough breakout in their facility. Original post: Our medium sized elder dog was bitten multiple times by a Mastiff that required vet care during his stay here and the Dogtopia owner's (Tom) handling of the situation could've been better. Overall the staff was great, but there exist some concerns: Tom, the owner, did not apologize once, show concern, or even call to check in. Per a staff member I spoke to, the Mastiff was still there several days later after the incident in open play with other dogs despite causing damage to another dog that required vet care. Additionally, the pet parent agreement appears to be subjective to the Dogtopia owner's interpretation as it states... " I am solely responsible for any harm, including to any other dog(s)... caused by my dog(s) while my dog(s) is/are attending Dogtopia of Purcellville." The way I understand this, as well as an attorney friend who read it, was that the dog owner of the Mastiff should be financially responsible for the vet bill. Reasonable expectation. When my wife asked whether we could get the contact information of the Mastiff's dog owners to discuss being recompensed for the vet bill the Dogtopia owner refused. And I can understand that for privacy reasons, but then he didn't offer to pass the vet bill or our contact information though we were willing to have it shared. He also wasn't willing to share the video but did offer to have us view it in person. I drove there after work and viewed it for myself. After viewing it three times, I concluded it could potentially be dogs being dogs and given the vet bill was on the lower end ($261) decided to drop it. However, it begged the question if I didn't decide to drop it, as to how liability is enforced if Dogtopia wasn't willing to pass on the vet bill or our contact info with our permission to the Mastiff's dog owners. Dogtopia certainly did not offer to cover the expenses or deduct it from the boarding bill. I then proceeded to share my concerns with Tom, the owner. He didn't have a good answer as the takeaway I got was that the liability clause was subjective. At the end of the day, another dog caused damage to my dog and Dogtopia was unwilling to hold the responsible dog's owner liable. He made a comment along the lines of, "I've dealt with many lawyers" which was concerning. It may possibly have meant that he was discouraging me to pursue legal recourse, or that this sort of thing happens a lot where people are forced to get a lawyer. He also got up and walked away from me while I was sharing my concerns about the liability form. Note: The staff handled it great (shout out to Patrick et al). The staff called us immediately the day it happened and were very apologetic, explained that our dog had not been the aggressor, and were very concerned and recommended veterinary care. The staff also separated the dogs as best they could immediately from what I saw in the video. Staff was also very friendly during every interaction. This is more a review of the owner/management and the processes for dealing with an incident such as this. read more

Dogtopia - Puncture wounds sustained while at Dogtopia and inflicted by a Mastiff. - Pet Boarding Near Me - Purcellville, Virginia

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We have been taking our 6th month old hound/Aussie mix to Dogtopia in Purcellville since they opened their doors a few months back. We are beyond pleased with how knowledgeable, professional, and kind all of their staff are. They are extremely accommodating, have great hours, and very reasonable rates. Love the open play with nap time between 12-2 because my puppy has plenty of time to get her energy out while being monitored by well trained staff, but she still has down time to recoup. The video system also allows us to check up on her playing which gives us peace of mind. My dog, Daisy, has used their daycare, boarding, and spa services. She just came back from having the spa package and smells absolutely wonderful with her nails perfectly well done so we will not have to clip them for awhile. Overall, Dogtopia of Purcellville is the best option in town because how much they care about the dogs is evident in everything that they do, they're facility is immaculate, staff is knowledgeable and kind, and my dog is very very happy whenever we walk through the doors !! read more

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Just wow! Impressed is an understatement. We haven't had a dog in a long time and they were very patient and helpful in explaining things to us and showing us all that their facility provides and how they operate. Love how they assessed our dog first (her health, listening to commands, ability to go into a crate etc) and slowly introduced her to 1 dog before throwing her into a room full of dogs. I felt like they had thought through so much and the information (pamphlets) they gave us were extremely helpful too. We were not only comfortable leaving her there that day, but we are very excited to bring her back again. This is just what our dog (and we) needed. read more

Brought my two dogs here for daycare, one who had been to Dogtopia a couple times before, and one to do a meet and greet. Throughout the day I would check the cameras and see that my dog was in a crate. At first I was understanding because my dog is very high energy and sometimes needs a break to calm down. However, once the dogs got out of their nap time I checked the camera, and saw that my dog was trying to play with a dog and a third dog was continuously trying to mount and hump my dog. At first the attendant tried to get the dog off my coonhound, and put him up in a crate. Said dog would lie down and the attendant would just give up and not reprimand him. After a few times of this happening she decided to put my dog up in a crate. At that point I had enough and went to go pick up my dogs. I ended up timing that my dog was in a crate for almost 30 minutes total after that incident. When I arrived to pick up my dogs I asked about why my dog was put up instead of the dog that was mounting my dog. The two people I talked to kept going in circles saying that my dog was showing aggressive tendencies and that's why he was in a crate for 50 minutes or so out of the last hour that he spent in daycare. Since getting home Dogtopia has texted me, and when I responded told me that this dog was only mounting my dog to correct my dog because he didn't want to play with my dog, however I was watching the stream the entire time and my dog never once even acknowledged the dog that mounted him, he was trying to play with a separate dog. They have also texted me saying that they were justified in allowing my dog to be mounted multiple times, because that is an acceptable form of correction for them. Between my spouse and I we have ten years of experience working in high volume dog daycares, and have never ever considered a dog humping another dog as acceptable under any circumstance. read more

Beware boarding at Dogtopia If I could give negative stars I would. I strongly advise not going to this facility. Our two dogs were boarded there for 1 week and when we picked them up they had lost significant weight, were not eating or drinking, were vomiting and had diarrhea. Regarding the the lost weight, our dogs are trim normally - when we picked them up, we could see their ribs and hip bones. They were listless and unresponsive and seemed traumatized. They refused to go into their crates and we had to throw away their crates and bedding and will have to start over with crate training after 2 years of consistent use with no issues. We asked what happened when we picked them up and were given no information. One of the dogs had developed a sore on his belly and looked like his nose was injured. We asked several times for an explanation and received no information. My impression is that they are hiding what happened to our dogs. After a few days, we had to take both dogs to the emergency vet as they were not getting better and at that point they were hospitalized. After 24 hours one of the dogs came home, the other is still hospitalized. This has been a traumatic experience for our dogs and for us as a family. I hope that this review assists you in making quality decisions regarding the care of your pet family members. read more

The facility is very clean and the staff are very nice and treated our puppy very well with lots of patience and kindness. The webcams are nice to have access to check on your pups behavior and see how much fun they are having. My only drawback at times is the number of dogs (mixed ages and sizes---adult dogs and pups) in one room together. As a pet owner, I am not comfortable with this set up. Again thanks to the staff for your professionalism. read more