Do NOT recommend for anxious dogs. This company has major problems with internal communication…read more There is also a complete lack of communication with me about changing the walker last minute, despite repeated requests and complaints about this happening again and again. When I first started with this dog walking company, I spoke with the owner Elizabeth who was very reassuring and seemed to have a process in place for getting anxious dogs familiar with their walker. We started off well, with slow meet and greets with our designated walker, and with a plan to start getting my dog familiar with her backup walker. However, after 5 months, they started sending a third walker without notifying me at all. I called and spoke with the owner, who again reassured me. However, this continued to happen, and I learned that our training plan for the backup walker was never communicated. I was redirected to the manager JC, who also stated he would get to the bottom of the issue and solve it, but they continue to send a different walker without notifying me beforehand.

Monumentails has been a fantastic partner to me and my husband, and has resulted in some great…read morerelationships between my dogs and their walkers (special shout outs to their walkers Chris, Erin, Nick, Will, and Sarah - sorry if I'm missing anyone, we've enjoyed partnering with you all). The walkers are very personable, passionate dog-people, and when you get to know them also all busy and motivated individuals with varied interest areas (management, music, real estate, etc.). My Boston Terrier Ollie started "walking" with them in Somerville, MA (Inman Square area) for puppy potty breaks in 2017/8. He was around 3.5 pounds at that time. When our family grew with our other two adopted dogs (Tucker and Tyson) and got more complicated (and we moved to the Winter Hill area), Monumentails was still always there for us! Our dogs are probably the definition of not easy--one is headstrong, one is anxious and leash reactive, and the other is ball-obsessed and leash reactive as well. Instead of telling us they wouldn't walk our dogs, Monumentails took great care with them: having new walkers trained carefully on our dogs (instead of just inviting a new walker into a situation where their hands would be full and our dogs wouldn't be safe), adapting walks based on weather conditions, even checking to make sure our dogs were walking at the right time after eating. Their attention to detail with our dogs, our home, and our neighbors was always appreciated. Our dogs were always safe and incredibly well taken care of. When we left to go out of town, Monumentails was almost always able to help out and stay in our house with our dogs for the duration of our trip. If we were continuing to live in the area, we would absolutely and without a doubt continue to ask them to care for our dogs. For anyone who is looking for a new walker/boarder, I would highly recommend Monumentails and their walkers. Also, a note that Katie--who is an office manager and has helped with email responses on walk changes and boarding--was always incredibly pleasant, helpful and timely with her responses. Thank you, Monumentails!

Highly recommend Leash! They took care of our cat during the holidays and we couldn't have asked…read morefor a better experience. Someone first came to meet our pet and discuss our needs. It was easy to schedule and we got great updates each time they visited, like the tasks they completed and pictures of our cat! Will definitely use again!

First time away for an extended period of time and needed daily care for our cat with multiple…read morehealth issues. The Leash Team was excellent, sending daily updates with pictures and keeping our little guy healthy for our return! Highly recommend their services!!!

I have been a loyal client of Walk Ur Dog for 6 years and it's been absolutely wonderful. Chris,…read moreNuna and their team have walked my dog 3 times a week without fail, without having to call out EVER. They are so kind and my dog absolutely loves them. When she sees her dog walk friends out on the street, she is always so excited and happy to see them :) That is a happy pup and a great experience. They are the best!

I've been using Walk-Ur-dog for almost a year now and cannot recommend them highly enough!…read more Every weekday either Chris (the owner) or Karen have walked my rather hyper golden retriever. They have been reliable without fail (unlike my experience from the dog walking apps), text me an update of what my dog did that day after every walk, and what other animals from my apartment building he played with! It's clear Chris and Karen really care about the dogs they walk as if they are their own and make every extra effort to maximize their fun while their owner is away. I've also gotten to know some of the other dog owners in my apartment building who also use Walk-Ur-dog and they also have nothing but positive things to say about Walk-Ur-dog. My dog is noticeably more excited to see one of his Walk-Ur-dog friends than he is of the other dogs he sees. I haven't yet used Walk-Ur-dog's boarding services but I've heard they are great as well! Prices are very fair and paying is also easy via Venmo and Chris is very responsive and flexible via text whenever I've had changes to my schedule. Again, I cannot recommend Walk-Ur-dog highly enough! Thank you, Chris and Karen!

The team at Suburban Paws is incredible. Not only are they great "dog" people but they are flexible…read moreand try to meet any need I have had including overnights, last minute walks and more. My pup, Dusty, adores them and is often shy with new people, but not them. I trust them! Grateful for them.

I have known John Taves for over 20 years and when he decided on a career caring for pets is made…read moreperfect sense. We have had John house sit our Pointer mix Shamus on several occasions with complete confidence. He is a dedicated and competent professional. Best wishes for continued success.

Penny and Bob are awesome. I highly recommend their playgroup. They are kind, reliable, and…read moreaffordable. Even when I forget to book on time, online, I can always text Bob and he's very good about taking a late request. Thanks for taking my girl Lucy!

We have used Penny's Pet Care for a number of years. We have found both Bob and Penny to be nothing…read moreshort of amazing. They are thoughtful, friendly communicative and clearly love our dog. The Playgroup they offer is perfect for our dog. It makes sure that he gets outside for bit a during the day to get some exercise and socialization. We love the fact that they will occasionally post video updates to Facebook to show us how much fun all the dogs have together.

I've been taking Levi to The Downtown Paw since I got him over a year and a half ago. We've done…read morepuppy/dog training, grooming, and daycare here. Kate and team always treat Levi with so much care as if he were their own. Whenever I need to leave Levi for the day at daycare, I always know that he will be in great hands. Would highly recommend The Downtown Paw!

Do what you will with this information, this is purely my experience…read more I called in and booked a "Bath & Brush out" for my British short hair. On the phone, the price was 35. At arrival the price was still 35$. I left my cat at noon and received a phone call 30 minutes later. During the phone call, there was no mention of anything but " your cat is ready to be picked up" When I arrived on site, I was informed they bathed my cat, but didn't dry him because he escaped. So I'm thinking fine, sure that's nothing, I'll dry the rest of him off when I'm back home. Come to find out, when I opened my cats traveling bag at home, he was completely soaked and still very very wet! He was literally shivering. Now I didn't open and check at the location because there were other pets barking and meowing; so I didn't want to freak him out more. The weather was not warm at all and luckily I lived close enough to home where I can dry my cat off fast. But to think that this information was never mentioned during the phone call. Makes me believe they did not care nor were they professional enough. Also to mention, they had increased the price from 35-45$. Now I'm not going to hassle over 10 bucks but the unprofessionalism from this place is upsetting. I do not care for a 10$ refund or even a full refund. I will never recommend for a cat grooming or step foot at this location again.

Love them. Trust them. Can't recommend them highly enough. Walkers from The Happy Dog have been…read morewalking my dog for almost 6 years now (including back when they were known as Durty Harry's), and I only have good things to say. They're reliable, accommodating, and total dog people. On the very rare occasion that something has gone wrong, they've bent over backwards to address it and make things right. Most importantly, I know that they genuinely care about my dog and her wellbeing, and that when she is in their care they treat her as if she is their own. We'd be lost without them. My dog was abused as a puppy, and while she has proved to be incredibly resilient, there are still certain things that frighten her or trigger anxiety. The Happy Dog team is a) sympathetic, and b) skilled in assessing/implementing how to best help her move forward. Plus, they send adorable pics of my dog when she's out on her walk! A total mid-day perk.

My dogs are my world and it is reassuring to know that they are in such great and responsible hands…read morewhen they go on their weekly walk with The Happy Dog. Allie and Jenny treat them as if they are their own dogs. Great people! Great methods!

I found Jen through Yelp and was hopeful since she had very good reviews. I tried a couple larger…read morepet walking service but they were not flexible with the days of the week they could walk. I met Jennafer during an initial consultation to meet my goldendoodle. She is very flexible with dates and times and cancellations. Every visit she writes what she did in a journal and she will often send pictures via text or post them on Facebook of instagram. I would highly recommend JC to anyone in the Waltham area. Her prices are similar or less than the other walkers I researched.

I hired Jen to take my handful-of-a-dog for walks during my long work days. I work in the…read moreVeterinary field so am sensitive to how people interact with, and treat animals. Jen is one of the best I have seen, and I have total trust placing the welfare of my dog in her hands. She is flexible, accommodating, and charges an extremely reasonable rate. Do not look any further if you have the need for someone to treat your pet as they would their own.