My pets are groomed exactly. The way I asked for them to be. I couldn't be more pleased dog on right has always done a great job for me. read more

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I have a dog who tends to be a little "extra." The staff at Doggone Rite have a great rapport with him. He always gets all of the attention that he needs (but never wants) and we are always happy. The owner, her daughter and all of the groomers are VERY nice and I'm always at ease, leaving my baby with them. read more

I love this place , I've owned two Yorkies. They are the only groomers that get it right. I show a picture or describe the style I want and my yorkie comes back exactly with the cut I wanted every time!!! The owners and staff are great. Always a pleasant experience. read more

The owner was very unprofessional and rude. She asked me "why do you keep calling?" when she had my dog for 6 hours. The cut was nice but I felt very uncomfortable speaking to her. Will not be back. read more

Once again, they did a marvelous job on CoCo! I love the coloring techniques. This time I chose brown the help blend with his tear duct staining. They threw in the much needed tie for his job interview...Don & Connie, you're thee best! read more

Doggone Rite - CoCo - Pet Groomers Near Me - Chicago, Illinois

Absolutely The Hell Not!! I drop my dog off around 10am Saturday morning, it usually take them 3 hours to wash, dye, and cut him. The last time he got dyed the owner suggested melatonin due to the fact she said my pet do not behave well. It was now 3pm Saturday afternoon and I HAD TO CALLED THEM to see what was taking so long. The young lady at the front desk informed me that my dog was flipping out on the table, bitting people, and was not trying to take the dye. She also told me within that call that the dye isn't for dogs... if the dying process aren't safe for pets why have it on your service???? I then proceeded to tell the young lady if he is giving them a "hard time" with the dying process; just don't dye him. She then told me that they already had the dye in process. Furthermore, what I don't understand is why I had to call them to see what was taking so long with my pet & if he was doing too much why would they continue to dye him instead of explaining to me when I came and got him that they couldn't do the dye. Instead they put my dog safety at risk for $100 dollars. I dropped my pet off at 10am Saturday morning, it was now 6pm Saturday evening when they called me telling me I can come get him. When I got there the young lady told me he was flipping out on the table, biting people, and that his eyes were red. She DID NOT mention his eyes being red over the phone. When I picked up my pet his eyes WEREN'T red AT ALL!! So my guess is that they kept him for that long to let the swelling go down so I won't cause a scene.... This morning his eye now look like so in the picture I uploaded. He has been whimpering since he came home from the groomers, the dye are in places they should not be, and whoever cut him did a rush job. I now have to take my dog to the vet to make sure there are no serious injuries to my baby. && now that I think about it, my dog was flipping out and bitting people because he was hurt. My pet is not a vicious pet, he is very friendly unless you do something to HIM. read more

Doggone Rite - Pet Groomers Near Me - Chicago, Illinois

My dog loves coming here! He's always anxious to get inside. And leaves happy and smelling awseome( love thier doggy cologne.)

I fly with animal from a different state to have my dog groomed here. We've been clients of theirs for 7 years and have never had an issue. My small tea cup maltipoo is a senior and Mrs. Connie and her team work great with her. My animal is always happy when we leave and is not traumatized like when we've gone to other groomers. Love Doggone Rite! read more

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My grand dog Dolce loves this place his confidence level is high when coming here he knows he look good. Connie and her staff are pros and very professional. read more

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DOGGONE- WRONG. These people shaved my dog completely down after being told to leave him full. Take your dogs and money elsewhere. Unprofessional people and by far the work pet groomers I've ever encountered. read more

I would strongly discourage anyone thinking of taking their pet to Doggone Rite. The owner/front desk person is very rude and unprofessional. Background story: We made an appointment the day before for 11am to have our pet groomed. The next day, I dropped my dog off to be groomed. I called around 1:53pm to get an idea of what time my dog would be done, the woman answered rudely that he was not done and that there were 3 dogs ahead of him. So I asked, given that there were 3 dogs ahead of him, could she provide me with an ETA, she said no and that there were dogs ahead of him and that she would call me when he was done. So I mentioned to her that we had an appointment set up beforehand, she then told me to come pick up my dog, refusing to groom the pet. This is very unprofessional, but it gets better. Upon picking up my dog, I told her that she was very rude on the phone and that is not how you should treat customers. She reiterated that she told me that there were 3 dogs ahead of him. I indicated that I was only asking for an estimated time. She then said that she didn't need me as a customer. We've been going to this establishing for close to 2 years (the owner had been rude before, but I've given her pass, not today), I informed her that I would be leaving a negative review, she then told me verbatim "I don't care, this business isn't how I make my money". Ok, well in that case, you will no longer receive money from me. As mentioned before, this isn't the first time she was rude, but the last time I was willing to deal with the unprofessional service. read more

Ended up cutting my dogs ears. She cried that whole day. We called and all they had to say that it was because of her shaking off her fur. The cuts were a little bit bigger than a quarter. And have taken approximately 3 weeks to heal. read more

Horrible Horrible I would pray no one ever take their pets there. I took my Yorkie there today at 1:30pm and usually it takes about 3 1/2 hours for me to get the call to go get my puppy. Now it's 4pm still no call, so now I'm calling them they never pick up the phone I've called over 10 times. So now I'm on my way. I get there and the place is dark and closed. Beyond mad now my baby locked in for the whole night. I pray they never get business again, Highly disappointed Highly Unprofessional. Zero is the rating to me. I pray my baby ok or their gonna need prayers. No sleep for me tonight what so ever. It better not be s??? Wrong with my dog. I swear on all the gods. And they have the nerve to have pet sitting services ?? who with the dogs at night ??why wasn't anyone picking up the phone. read more

if i could give a 0 star i would. this place is terrible. i started bringing my dog here recently and he would always come out with an infection on his private part. fine, we let it go cause maybe it was just an accident. went yesterday and my dog came out so scared. scared to even go in but so scared when i brought him out. now that he's home he runs around like something hurts him on his bottom. squirming around and he hides behind our legs and under places. he can't even sit correctly. i've never seen him act like this. i don't know what they do in there but don't take your dog. took him in at 12:40pm and got a call at 7pm. they are so ridiculous. i tried giving them chances but never again. and when i was walking in to pick him up, i see him in their window and the lady PULLINGGG on his tail hair. no patience or nothing i'm guessing. my poor baby i don't know what to do to help his skin. he also has a cut on his balls and it's INFLAMED and RED. please don't come if you love your pets. they used to have 2 stars im unsure how they got up to 4... they must be fake or something cause no. read more

Doggone Rite - i wish i could post videos of how badly he is squirming. ALL DAY - Pet Groomers Near Me - Chicago, Illinois

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they overcharged because my dog hair was matted we had to oh 110$ last time they cut one half and didn't cut the other half.When we went there again my dog was shaking when we were giving her to the people and in the window my dog was putting her paw up for the lady to stop never going there again read more

Why the poor reviews on only Yelp? Doggone Rite has near-perfect ratings on Google and Facebook...and rightfully so. I have been a happy customer (3 dogs -- short, medium, and long haired) for about 5 years and have recommended family and friends. All referrals were satisfied with their service and price. Besides my very specific instructions about bathing and grooming, I've always been satisfied with their boarding service, too. Don and Connie are great! read more

I dropped off my poodle and when I picked him up the receptionist informed me that he had a "sore" on the side of his eye that got irritated when they groomed him. When I received him he had a pretty deep CUT on the side of his eye. She apologized and Refunded my money. But I was still so upset my poor dog looked so scared don't take your dogs! They don't even seem like they like dogs! They are pretty rude. read more

All I can say is, if you love your pet, do not take them here. They are very unprofessional and dogs get picked up with red eyes. A vet has stated that if a dog comes back from grooming with red eyes, it indicates she was hanging from the table!! Also, a groomer recently has quit there after witnessing a groomer punch a dog. Also back in July a dog was picked up under severe distress, and shortly after died from heat stroke!!!! read more

I've brought my puppy here approximately 3 times to get groomed. The first time they did an ok job at grooming him, however, after that it's been inconsistent with both the experiences and the results, and despite that we just wanted to give the place the benefit of the doubt. When we've taken him back for his appointments we made sure to give a picture for reference and every time he comes out looking nothing like the reference picture, the front desk just tells me that he wasn't letting himself or that they were unable to do that style of cut because his hair had a few knots and they had to shave him down. Literally every time we take him he comes out completely shaved!!! Now keep in mind, my dog is half Shih tzu and half bichon frisée so his hair can get really long and fluffy and I am aware that keeping up with his coat can be of high maintenance, but the way they spoke to me today was as if they were scolding me and told me in a belittling manner that I must bathe him at home and not blow dry him which is a lie, every time I bathe my dog at home he gets combed out and blow dried. then the front desk proceeds to tell me, You must probably only blow dry the ends and not the skin, it's not like when you blow dry your own hair you only do the ends. I found that comment really unprofessional and I didn't like the way she was assuming that I did not take care of my dog or care for his coat when I bathe him at home. On top of that my dog refuses to go inside, I noticed for the last visit he got really nervous and skittish but I kind of brushed it off thinking nothing of it, However after today's visit my dog was sad and really not acting like himself (he had tears in his eyes) he came home and hid under my bed for hours, His personality was just gone as if something traumatizing had happened. After today I am not taking my dog back there because I did not appreciate the comments being made as well as the assumption and Most importantly my dog seems to not like going there. I want my dogs grooming experience to be pleasant for him and this place is not providing that. read more

Black owned groomers that do an excellent job every time! I have 2 Bichon's who get tons of compliments when they come from the salon.

This place is disgusting, the people are rude, and I would not be surprised if there was a Puppy Mill in the back. I brought my puppy here for the first time and she came back with two visible cuts. One on her belly and the other in her ear. I just got off the phone with a representative who did not even offer an apology. While I was discussing the dangers of this establishment with my coworkers one chimed in that her dog came back from this place with fleas!! Probably from the mangy cats they have free to roam the building. For the health and safety of your pet, please consider another groomer. read more

This place ain't shyt. I Boarded my boy at this place over the weekend and I know they didn't take care of him. I left enough food for his stay at this place and they did not feed him any of his food. The minute we stepped outside, he started eating snow from the ground which isn't odd until I noticed he continued to when we arrived home. The minute we stepped inside our house, he went straight to his bowl and finished 2 bowl full of water. Later this evening, when I went through the bag that they returned to me, it contained all his food he was supposed to get for the weekend. This place did not feed him nor did they supply my boy with any water. Do not do business with this place. read more

if you love furbaby...please never bring them to this place..i brought my bichon frise in for grooming...i picked him 8 hours later with a traumatic injury to his left eye... so disgusting... tried to tell me soap got in his eye... pathetic excuses... pathetic groomers!!! read more

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I took my 9 month Maltese Yorkie here to get sanitary cuts and a bath. When I picked him up he seemed sad, he slept the whole car ride home and wasn't excited to see me as he usually is. When we got home, I was petting his face when I noticed he has bruising above his eye and he had a blood clot all over his eyeball. When I picked him up they didn't make me aware of any incidents which make me suspicious that this wasn't an accident. I wish I could share pictures. I am so sad that I sent my puppy there, NEVER AGAIN! read more

This place is horrible. The owner is rude and unprofessional. After waiting hours for my dog, the owner calls me to pick him up. When I get there she would not even answer, the door or the phone she left outside. When she finally answered the door. She wanted me to pay for my dog who was still been groomed and was not ready. She was only concerned about her payment. Once my dog was finished getting groomed. He had red little cuts on his legs and his head was read. When I told the owner she acted like I was lying. Asking me to send a picture. I will not recommend anyone to take their dog to doggonerite. It's more like doggone wrong. read more

Having had dogs that have needed grooming for about 20 years I can honestly say I am so pleased to have found Chuck at DogGone Rite. With most of my past experiences (with other groomers), I would end up displeased and had to do some "fixing" on my own. All this while paying a much higher price! I have been bringing my dog (bichon/poodle mix) to Chuck for about 2 years. No "fixing" has been needed & at a much nicer price. The staff has always been pleasant & my dog is always excited to go. About a year ago, my dog experienced a severe back injury. About 2 months afterward he was in desperate need of grooming. Chuck took the extra time & care to get him groomed safely without causing further injury. As a dog momma, I really appreciated that! read more

I honestly wanted to support Connie especially since it's black owned but after today she has lost my business. We called Connie Wednesday/Thursday to schedule an appointment which she then told us to come Saturday b/c she was closed for the week. We drop our small yorkie off at 11am Saturday morning. My mother called Connie around 3 to get an estimate time on our dog to which Connie replies "she's next she has one dog ahead of her". My mom then called @7pm to get an update on how long until our dog was finished & Connie said she was getting on the table. An hour later my mother was furious & decided to go to the groomers to see if our dog was ready yet. When My mother pulled up our dog was finally getting on the table, an hour after she said our dog was already on the table. I feel she should have told us earlier in the day that she was booked before she held our dog all day. It rubbed me the wrong way & for that we will not be returning. read more

My sister has been bringing her dog (shitzu-poodle) here since (2010) she was a pup . I finally have me a pup (Maltese-Shitzu-Yorkie) of my own and brought him here at 5months old. Don is extremely nice, his brother did the grooming and made sure my little baby came out looking exactly how i wanted him. So cute! I will be returning. Love professional, & clean, black owned businesses. read more

Aw, man. Don't go here. As much as I love the idea of supporting a local, Black-owned business, this place is bad. I'm not a picky person. When I brought in my dog, all I asked for was that they not cut her eyelashes. Which they did, so the owner gave me the next grooming free. Accountability: awesome! So I bring my dog back a few months later, and in spite of "DO NOT CUT EYELASHES" being written all over her card and cage, her eyelashes still get cut. This time, the owner didn't seem to especially care, and offered nothing but a half-hearted apology. A few days later, my dog has a stye (dirty equipment) and razor burn on her face. I didn't even know dogs got razor burn. To top it off, my dog was really nervous and scared looking when I picked her up, which makes me never want to leave her here again. Fool me once, right? I won't be back. read more

DO NOT GO HERE...I REPEAT.. DO NOT GO HERE!! I only gave it one star because you HAD to in order to write the review... I decided to try them because two of my friends frequent them. (Small dog owners btw) I have a 90 lb Boxer and my 1st visit was satisfactory. A young man groomed my dog. The 2nd visit an older gentleman kept saying can you bring him back. Im like no i just drove all the way over here and was told we could just walk in over the phone. We went back and forth for about 5 mins. Finally i said can you just clip his nails and I'll bring him back for a bath next week. In a nasty tone "you might as well do all that at the same time" I said look i need his nails cut today do you have someone that can do it. He finally agreed. The whole time i can here him yelling at my dog to STOP!! STOP!! So when he was done and came out i said what was he doing? Because he's not an aggressive dog and he has a muzzle on and is leashed! He replied "he just won't calm down, and he done got so excited his nose started bleeding. But he's ok that happens sometimes with seniors" (he's 10 btw)...Im thinking to myself NO you had to have wacked my dog across the nose! He's very well trained and LOVES people. Now yes its a different story when other animals are around. You have all these dirty, mangy, dilapidated cats roaming around of course hes going to be a little excited (he's a dog..DUHHH) but NEVER to the point where his nose bleeds. And whats with the filthy cats?? Is this Doggone Rite or Cats gone Wrong?? after we left I called the lady owner and expressed my concerns. She said yes thats my husband and he's getting older and has less patience for the bigger dogs. But when you come back I'll have my son take care of you. Next time the son took care of us and i was very pleased!! I said ok they still might have a chance. So for our next visit I decided to call 1st to make sure we got the son and not the grumpy old man! I was told you can just walk in AGAIN and i didnt need an appt. We close at 9pm. We arrived at 6:30. I was met at the door. "Oh you're just getting a nail clip you're gonna have to bring him back tomorrow. All the men just left out the back door and i would do it but Im doing something right now" You're doing something??? Are you open for business or not?? "Yes but you'll have to bring him back" and proceeds to close the door in our face. But i was told i didnt need an appointment and that i could just walk in after work since you're OPEN til 9!! Well i cant do it. No apology, No I'll discount you for the inconvenience NOTHING. Just rude as hell!! Once i got him back in the car i called and I asked her did they have a problem with big dogs because this is not the 1st time you all attempted to turn us away. She was extremely rude. "No we don't have a problem with big dogs.. Im doing something right now and Im not cutting your dogs nails today. Bring him tomorrow." I said he needs it bad today and Im going out of town tomorrow hence the reason why I hot tailed it over here today. She says "Oh well" I proceded to tell her how disappointed i was with them. She says "well go somewhere else" I AM you didnt have to tell me that and i will be writing a review. She says "I dont care, write it" and slammed the phone down. If you dont care about a negative review then obviously you dont care about the business at all. Maybe its time for you and your husband to retire and sit yall ass at home with all them rotten ass cats. Let the kids run the business because yall about to run it in the ground. I am one to continuously patronize black owned business but this one wont get another red penny out of me!!!! read more

I sent my dog to get groomed on July 3rd (last week). When I went to pick her up, she was glad to see me but once we got home she seemed very withdrawn. As I was rubbing her favorite spot (her tummy) she sort of whimpered. I turned her over on her back and there was a very long scratch from her chest all the way down to her back leg. I was very disappointed and I will not be taking her back. read more

Awesome job I love this place my baby is well taken care of and the customer service in this place is almost like family really enjoy this place my baby looks amazing the prices our reasonable also check this place it read more

I can't believe this place hasn't had a review yet! I always take my dog, Chucky, here for his hair cut. He is a schnoodle. I love everyone here. They are always polite and always do a great job. The price is great for the quality of work they do. Don't quote me on prices because I'm not exactly sure because I usually wait to long to take him in and then I have to pay extra for matting. I know I know. I'm a horrible pet owner. Anyways, I definitely recommend taking your pet here. They also have the most cutest cats at the desk. One looks like a lion. read more

I've been taking my malti-poo here for almost 6 years, and Doggone Rite always does an awesome job grooming her. No matter how rough she looks going in, she always comes out looking perfect! I also appreciate their great customer service. read more

TERRIBLE CUSTOMER SERVICE!!!!! My husband dropped off our dog this morning shortly after 10 a.m. to be groomed. While there the groomer gave him a price of $50. 3 1/2 hours later we call to check in on our dog and the manager, a rude b**** picks up the phone and tells my husband he was under priced and it will be $10 more. So my husband, a manager himself says to her well that's unfortunate I guess it will have to be $10 more next time and she rudely say no! It will be this time. So my husband tells her he's not paying that and she says well you can just pay for the wash because he hasn't been groomed yet! (3 1/2 hrs later!!!!) We will never go here again she was extremely, rude, nonchalant, and not even willing to give us the price that had been promised even though it was our first time here! RUDE RUDE RUDE!!!! read more

I've driven by this place for awhile, needed a new groomer since moving back in the area & this place was recommended to me by 3 people who I KNOW, LOVES their dogs!! Decided to give them a try & Im happy I did. No problem getting a next day appt, very friendly greeting, prices reasonable, pretty fast service & most of all I was pleased w/my Marco's( long haired chihuahua) grooming. Will definately recommend to others & we'll be back- read more

I love this groomer. The owners and staff are personable and professional. They take very good care of my dog. They have been my groomer of choice for the last 12 years. The new location is fantastic, better parking. The prices for services all very reasonable. read more

I am warning people to it take their dog here. My dog came back with a bloody eye and when I asked the staff about it they brushed it off saying that it was just shampoo that got in his eye. The staff here is very unprofessional and rude, when I told the lady that works there that I took him to the hospital she went off on me saying that was not necessary and a whole lot of more stuff that was very unnecessary. They even have the poor dogs outside in the below zero temperature. I advise to everyone that is thinking about taking their dog here please don't. read more

This place is awesome. The people here are friendly and professional. Feels like they really love what they do. I love the new location. I recommend this business to anyone who loves their pet. read more

Today was my 3rd visit to Doggone Rite to take my Yorkie to be groomed. The owner Connie was very rude when I dropped my pet off. I was referred by a friend who informed me a week prior that Connie had injured her dog's eye and took no accountability. I have them the benefit of the doubt since I had never had any issues. My dog was there from 10:30a.m. and I only called once at 3:30 to see if she was almost ready. Connie was soooo rude and condescending as if I was out of line for my inquiry. She told me that my dog may be ready in a few more hours or in 30 minutes. I simply said ok and proceeded to rush to the establishment. The moment I walked in, Connie asked me, "You're here to get your dog?" I said yes and she told me I would have to pay for her bath. After 5 hours she only had her bathed; nothing else! She told me "she would rather be safe than kind." This confirmed she knew how rude she was over the phone and did not care. I will never take my pet nor recommend anyone else patronize this " establishment ". She is hateful and if you love your pet and respect yourself.... DO NOT USE DOGGONE RITE!!!!! read more