(VERY DISAPPOINTING EXPERIENCE)…read more My mom already left a review, but seeing how upset she was over this situation made me feel like I needed to speak up as well. I contacted Beverly while we were at the animal hospital after our dog suddenly couldn't walk following his grooming appointment. I explained that we've been loyal customers for years and that this was a serious situation. Instead of showing concern, her main focus was on making sure her groomers got paid. She denied that anything had happened and said we would need proof from the vet to even discuss a refund. She also mentioned the groomer specializes in senior dogs, which made the situation even more concerning. She then chose to call my dad instead of continuing to speak with me, even though I was the one communicating with her. When my mom later spoke to her and explained our dog had a seizure, Beverly questioned how the vet would even know that. When we offered to provide documentation, she said it wasn't necessary but still refused to take any accountability. This experience showed a complete lack of care and professionalism.

This is the best place I ever been to my dogs look so nice and beautiful I will definitely come…read moreback this this lady name patty was very nice and this lady name Kelly was nice to

Paulette & T are absolutely wonderful. My experiences with Terrific Pawz far exceeds any experience…read moreI have ever had with a groomer. They love caring for pets. It is evident in the detail of my dogs when they get home. Did I mention the VIP pick up and drop off service. My dogs look and smell amazing for a long time after their appointments. Paulette is so concerned about the overall health of her customers. I love Love love them. I found them on a google search about a year ago & I am so happy I met them. Awesome, trustworthy pet lovers, that are highly skilled at Grooming. Oh and the boarding services are equivalent to staying at The Four Seasons for dogs with a bed & flatscreen. Highly Recommended. Your pets will love you! Ralph & Lauren 'S Terrific Pawz. #

The best. Always does a good job of making my Sable look amazing and smell good plus he loves…read morehanging out with all the little dogs that are usually there. I don't think I've seen the dog bigger than him there. But I'm pretty sure she doesn't every size.

Great service! My dog is always soft, smells, amazing and leaves with the cutest accessories. Her…read morelocation has changed and she's closer to the city now and right off the expressway so it's very convenient. Great prices for a great job I am pleased.

Best place I've ever taken my dog for his groom! He leaves so happy every time and always looking…read moregood & smelling fresh! The groomers there take their time with my baby as he is a little feisty. (There is a difficulty fee, but I don't mind it bc I know he can be a handful. Plus the way he comes home is so worth it!!!) Love love love this place! 100000/10

Their negligence caused my 2 yr puppy to die. This is upsetting me again because my 16 yr old…read morefurbaby just went to Rainbow Bridge for old age. Yet Roxy had so many more years left. Hyde Park Animal Hosp medicated her without my permission. Wanted to leave her overnight for observation- even though- NO ONE IS THERE OVERNIGHT. SO WHO WOULD OBSERVE HER. When I told them I was going to ER they brought her out in a blanket... NO movement at first. Later she pooped as we rushed her to ER. That's last time I saw my Chi-Weenie alive. When we got to Hyde Park she was moving in my lap- standing up- playing on my shoulder--- THEY took her to the back... and returned her dying in a blanket. I HATE THEM FIR TAKING HER. She was my baby, and my daughters Emotional Support Animal. We lost a piece of our heart that day.

The reason I gave a one star is because I had to come back to get my prescription for Simparica…read moreTrio for heartworm, flea and tick prevention. (I take the RX to Costco where the cost is much less.) THIS IS A HORRIBLE POLICY! Any other medication I would have been given I would just get at the vet, but this one is sold elsewhere in many places. I used to be able to get the RX but this new policy of having to come back to pick up a RX is terrible. It's not like I was asking for something complicated! They refused to give it to me during my visit. HORRIBLE POLICY! I hope enough customers complain so they will allow us to get an RX during the visit. The actual exam and staff were great, but this policy sucks.

Please DO NOT send your dog here! We had a life altering experience with Canine Obedience College…read morethat nearly cost us our young puppy's life and severely damaged us both emotionally and financially. Our healthy 7 month old golden retriever puppy, Oliver, was dropped off on the night of Friday, August 13th for their 2 week "bootcamp" program to attempt to correct his typical puppy tendencies. By Monday August 16th, just 3 days later, Oliver was rushed to the dog 24/7 emergency veterinary by Canine Obedience College where Oliver was fighting for his life. Oliver ended up staying at the 24/7 emergency vet for 8 days and was treated for heat stroke which developed under the care of Canine Obedience College. Months later Canine Obedience College has taken no responsibility for the incident described below and has simply stopped communicating with us after attempts to come to an agreeable conclusion to the incident.We cannot express more emphatically how disappointed we are in Darryl, Lisa, and Canine Obedience College as a whole for what they have put us through and the financial damage they have caused us. Please do not put your dog at risk by entrusting their well being in the care of Canine Obedience College. Upon being notified by Canine that Oliver was rushed to the emergency vet we scrambled to get there as soon as possible that night. We were absolutely devastated and shocked when they brought Oliver into the room to see us on a stretcher, unable to move or lift his head, and barely able to open his eyes. Oliver arrived at Premier soaking wet, latterly recumbent (unable to move), non responsive, with skin lesions, critical dehydration, and severe hyperthermia (dangerously overheated body). During Oliver's roughly 72 hour stay at Canine boot camp the only communication we received prior to the night Oliver was hospitalized was "Did good." and "He is a cutie! Seems a little nervous right now. Drinking a lot of water." after asking twice how Olver was doing. What they neglected to tell us was that Oliver did not eat the entire time he was there (except a few treats) and that he had been vomiting since the second day in their care. Not only did they not disclose the events leading up to Oliver's near death to us, but they did not follow up on Oliver's status after the first couple of days or if Oliver ever made it home from the hospital. Oliver was treated at Premier Veterinary Orland Park with every possible solution and treatment they could provide until Wednesday August 18th, when the medical team recommended Oliver be transferred to MedVet Chicago. MedVet is like the Northwestern of animal hospitals, at MedVet Oliver had the best possible treatments he could receive. He had been seen by every specialist in the building, tested for every possible underlying cause (all negative), and received around the clock care. Oliver had his ups and downs at MedVet, but he began to attempt to eat and drink a little bit by his 3rd or 4th day onsite. From there he slowly began to be able to sit up, stand, and even walk with all vitals improving. By Tuesday August 24th, 8 days after first arriving at Premier emergency vet, Oliver was discharged to home care on 8 different oral medications, 2 ointments, and a couple of IV bags if needed. Needless to say it was a long couple of weeks of at home recovery. Oliver was diagnosed and treated for suspect heat stroke causing multiple organ dysfunction syndrome. After all of these events unfolded and Oliver was home on a track to full recovery, we sent an email of the entire situation to Canine and asked for compensation for Oliver's medical care. They ignored emails until days or weeks later and multiple texts/emails were sent asking for a response. They finally responded asking for more info from the vets and we provided them with all of the reports, diagnostics, and invoices. They then referred us to their insurance company (tacit admission of guilt), who denied their claim as they did not have insurance coverage for this. They then immediately said it was not their fault and would not compensate us in any way. To this day, Canine Obedience College has not responded to our multiple letters sent over a month ago, emails, phone calls, or texts. While legal action has been contemplated, we are a young couple trying to save up for our first home and cannot afford the risk of potentially losing even more money. We cannot express more emphatically how disappointed we are in Darryl, Lisa, and Canine Obedience College as a whole for what they put Oliver through and for the financial damage they have caused us. Please do not put your dog at risk by entrusting their well being in the care of Canine Obedience College and please feel free to share Oliver's story so we can help prevent this from happening to other dogs going forward

They have a new owner and let me tell you the best experience I have ever had. Not only do they…read moretrain the dog they train you. They explain in great detail what needs to be done and WHY. That is the most important part the WHY. So much knowledge. Bolt and our family can not thank you enough for this. They are now our number one trainer and boarder. I would not trust my dog with anyone else.

Saturday, 7/25 I took my diamond to the vet. She was really matted at her back. I'm glad that they…read moreshaved the matted her off. I'm thankful that she was treated was so much care. This is my go to my place for my baby girls I got three divas

After over 50 years of me and my family bringing our loved pets to BevLab I sadly will never go…read moreback there again. There was a time I championed this place and Dr. Plowe who recently retired. Since her departure the place was never the same again. Very money conscious. Very high prices. It's all about making as much as they could. I brought my dog in and when I asked about my cat at home, they said they don't give away free advice. I asked a simple question stating that I am paying for this time. They said sarcastically bring the cat in. then treated me like I was cheap. I had a dog with diabetes and spent thousands there for over seven years. Now they wouldn't answer a simple question. This new crew is arrogant and condescending. They don't care about your pet and even less about you. All they want is your money. That lab tech has no business dealing with people. I could go on and on about how terrible she was. The entire time I kept my cool and my mouth shut. When I went home and shared my experienced, I was told by all to never go back there again. I still wanted to go back but I called and asked to have that tech's name put down on my chart, so I never get her again. They asked why and I said I didn't want to make it a big thing and left it at that. Nope, that tech found out and started calling my home. I wasn't home so she burdened my 86-year-old mother with her nonsense. It upset her. After she saw I didn't want her again, she should have NEVER called my home. Just looking for trouble. Then to cover her ass she made up a compliant about me. She said I had a "mood change" but not when the doctor was in the room only to her. LOL. The doctor obviously wouldn't back up her lie. Then the manager started calling my home. She was worse than the terrible lab tech. She wouldn't listen to reason all she did was defend her "friend" as she referred to her and her lies. Also, they never asked once how my dog was doing. 4 phone calls, one email and one letter through the mail. All they wanted to do was cover their ass. They are unprofessional. They over charge and in my opinion are rip-off artists. Above all they are liars. Do yourself a favor and go someplace else folks.

Just an amazing experience from every staff member that I have encountered. As a first time pup…read moremom, I feel so blessed to have been recommended to Dr. Harris and the Woodlawn Animal Hospital team. They take amazing care of my Caine and there are absolutely no surprises when it comes to pricing or the plan for his treatment. I also truly appreciate Artesia helping me to understand where to get some of the over the counter things that Dr. Harris recommends. It's an added bonus that this is a black owned establishment that is on the south side. Caine will be attending for life. Thank you so much to the Woodlawn team!

I really wanted to the Woodlaan animal clinic to be my fur babies clinic but I didn't like how you…read morehave to sit in your car (especially in that neighborhood) while the nurse comes out to your car and get my dog. I never got to meet the vet and I think those covid rules are a little on the paranoid side, especially since it's over.. I live on the north side so it was a drive I would've easily made for my dog but the fact you have to stay in your car just didnt sit well with me. the nurse was very very nice i never got to meet the vet, so I can't say anything good or bad about her I just wish she would allow pet parents to come in. i can't ask questions about my do on the sidewalk, the setup is just uncomfortable.. I didn't even mind paying the partial payment I understand time is money.