Poochie Barber is great. They do an amazing job and my dogs are always excited to see the staff…read more I have been using them for years first for Shih Tzu and now my Bernadoodle. I advise you to book your appointments well in advance as they are usually fully booked out for months.

I love the staff. They are very caring and professional. I never have to worry about leaving my…read morepoodle Miss Izzy, I know she is in good hands.

This turned out to be a great experience. I wasn't sure what to expect. Not because I didn't have…read morefaith in the business given all the five star reviews, but I was nervous about my dog as a three month old puppy who's nipping and can be kind of a spaz. I left there feeling at ease that the employees would handle her just fine - that's the feeling that they gave me and when I walked in an hour and a half later, I found her cool as a cucumber sitting on the table, waiting to get her ears cleaned. They said she did really well. She's clean as can be, smells nice and completely exhausted. I call that a good visit! I will be back and tell my friends!

I have had groomers before this one and they just do it there way even when u express what u want…read more I liked that they did what I asked for and the whole experience was fantastic price and quality was excellent I highly recommend this place to everyone people were great If I could I would give them a ten stars

Both of my dogs are long gone now, but I realized that I had forgotten to leave a review for this…read moreplace. They are great. We would always book an extra large suite with patio access allowing the dogs to go in and out of a doggie door all day long and they had plenty of room within the suite and would have some yard/playtime, depending on their temperament. Every suite door has a paper with all the details about your animal and any special dietary restrictions or temperament issues so anybody dealing with your dog knows what's up before they even approach them. Our dogs were always happy when we picked them up.

TLDR: Pros: The staff is awesome; if you have a non-friendly…read morepet; splurge for the patio; great with medication; ongoing communication as needed; double checks preferences/needs at check-in Cons: 11 am checkout Shelton is not dog friendly and loves being outdoors, so I was looking for a place that provided similar comforts of home and lots of interaction. And a place that can handle all his medications. After several failures, I was referred to this location through Shelton's adoption center, One Tail At A Time. He has never been so calm and chill, leaving boarding, too bad I missed a video opp! Typically he is all ball of anxiety, this is also the first time he's gone straight to sleep after arriving home!! Checking in, the staff said, "if you don't hear from us, that is a good thing." I was a bit skeptical, but that was a true statement! They called when something was right with his poop when there was extra medication in his bag and to inquire about his toys. I appreciated the ongoing communication, and judging by the report card, he loved the team. I was side-eying the $88 a day (with a private patio), but it is worth the price (esp if your pet is non-animal friendly). The basic suites are spacious for a short stay.

I have taken my dog here a couple times and have never had an unpleasant experience until…read moreyesterday. I told the girl I did not want my dog shaved. I said cut his hair short but no shaving. They shaved everything off my dog and didn't refund me. I'm absolutely livid. That girl clearly is not competent enough to be working there. Will not be going back.

this is the worst dog groomer. They don't know what they're doing says on their board for Maltese…read moresmall dog $45 now they charge me $50 and said my dog's a medium dog and then turned around and didn't even cut his tail they will never have to worry about me taking my dog there again worst dog groomer in Chicago

When I used to go there decades ago it was a top notch dog groomer! At the time I had a miniature…read moreschnauzer and once he was groomed he looked so good even HE didn't want you touching him! No joke!!! I haven't been there as I said in decades but if I lived closer I would definitely revisit them to see if they still provided the same excellent service!

Don't take your dog here, these ladies hit and cut our little furry baby's. After a few times I…read moretook my dog there she will be somewhat depressed/sad sitting in the couch for the rest of the day and part of the next one. Second time I tried, once we walked in she started shaking instantly. I wish she can talk to tell me what they did to her in that place. New place is on 55th and Pulaski, I take her there since then and no issues. She doesn't shake, and she'll be fine just the happy dog she is.

First time cat dad here…read more Ever since adopting from the shelter, I don't think my cat has been properly groomed beforehand and I was nervous to do it myself so I reached out to Purrvana and Lauren was able to help and exceed any expectations! Lauren kept me updated regarding arrival time and she did such an amazing job on Autumn. I was surprised the grooming was done in under an hour and now Autumn is looking fresher than ever. One thing I appreciated was the report card after and the photos! Thanks again Lauren!

So grateful Lauren was able to squeeze us in the other day. My Maui had always gotten lion cuts…read morebecause I felt like I was never able to get him thoroughly bathed. Lauren has changed our lives and now Maui doesn't need to do his lion cuts. She came right to our house and was so good with Maui. She clearly knows how to care for cats with anxiety. Not only was Maui so clean and beautiful after but she sent us his report card which we all loved. We also got a little goody bag! Will definitely be booking with Lauren and Purrvana again!

Great service and super friendly staff. I had a hard time…read morefinding a place close to home and that would take my dog on a decent time frame. They are awesome!

If I could leave a million stars I would! Janett & Katie are AMAZING! They take their time with my…read morefur babies & they know that my dogs needs to GIVE hugs & kisses when they're feeling anxious! They remember what every dog likes and needs in order to feel relaxed! They are sweet and caring to both dogs and their owners! Above and beyond every single time! When my dogs come here they KNOW they're going to be treated well & know that mom is going to get them whatever treats they want! Always a large selection of toys, treats & chews for them to choose from! Never would I ever take my doggies anywhere else! Book appointments in advance! They are loved and therefore busy busy, like all the best places are!!! Love love LOVE! Can't say enough!

Sad we didn't even get to try this groomer out. Took our…read moredog for his 10am appt and no one was at the shop. Tried calling a few times and left messages. No call back! Worst customer service ever! Deserves NO stars.

First time here. And I've got to say absolutely awesome! Kelly is a great groomer, and loves the…read morejob she's doing. She did a fantastic job on my girls. Very friendly staff. So if you love your fur baby take'em here to be pampered.

I do not recommend anyone taking they dog to get grommed Stephanie was the grommers name she cut my…read moreshih tzu's private part I didn't notice until I got home and really looked at her I can already imagine the pain my dog went through not worth the money paid for $115 just for her to be unprofessional and not careful with my dog dlnt being your animals to them!

I took my little dog Cocoa in for a bath and cut, she was a little matted in a couple areas. The…read moregroomer Hailey cut her very low which I didn't want her cut so very low, but I can live with this it will grow back eventually. She did nick her on her left side, her face is unevenly cut, there was also a circular piece of matted hair hanging from her tail. I've called a couple times was giving the run around told a couple times that I would get a call back but nothing has happened. Looks like I may need to find another groomer.

I sooooo wanted this to work out because the location is convenient! Plus, my neighbor with sister…read moredogs wanted to follow if it worked out. It did not. The shop itself is nice and convenient parking. However, my experience was not good, with those same issues others have mentioned. And she cut skin off my dog's face.

I was looking for a groomer and came across Pristine Pets By Gretchen. When I called she was very…read morenice and professional. I brought my cavapoo in for a trim and Gretchen did an excellent job and also gave me some helpful tips on maintaining his coat of hair. Very nice experience and I look forward to bringing him back for future appointments.