I am so glad that I found Carlos and Soft Paws! My Himalayan kitten had severely matted fur and I…read moreknew she needed a lion cut badly. However she is so small and fussy that it was definitely a difficult job. Though I had to leave her at the groomer from 8:30am-5pm, and eventually help Carlos with managing her during the grooming, I was never fearful that Carlos didn't know what he was doing or would hurt her in any way. He is so friendly and professional and eventually we got the job done and she looks great! He also gave me a significant discount on the price for helping out, and I was so happy that he didn't give up on my kitten!! Will definitely be going back!

I have a persnickety chihuahua and a chiweenie and Carlos was amazing with both of them. Not only…read morewas the grooming itself excellent, but when I picked them up, it was obvious my grumpy old dog really liked Carlos (and he doesn't like anyone). The shop itself is small and very clean. Also worth mentioning is that there were a half dozen dogs in the grooming area, and they were all super calm and happy, and clearly felt very comfortable with Carlos. I highly recommend Soft Paws! Side note: it's cash or check only, so don't be a dummy like me and show up with just a card.

Interesting idea love it. Saves me my back cause I'm no longer leaning over in a shower to wash my…read morebaby. Great treat selection too! Staff was helpful and friendly as well!

Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

They pay Google so that when you search for a pet groomer near you, this place comes up wherever…read moreyou are so you call them and realize how far they are, you decide to cancel the appointment, they start threatening you with stupid charges telling you they'll charge you full price for canceling. They then Threatened to charge me $25 all the while not having my payment info, for an appointment I canceled the same day! I've actually taken my dog all the way just to hate the groom job that was done. The second time I called was a year later searching for a groomer near me, I realized after that they were the same people and they were too far away so I canceled and those are the threats I got. Never again!

Cute new pet store in Wayland center located across from ACE hardware. Super clean store and very…read morefriendly staff at today's grand opening weekend. They provide pet food (I think just for dog & cats?), dietary consultation, grooming services (full & self wash), toys, treats, dog puzzles, beds, etc. Call or book online for grooming. Plenty of parking on street and in shopping center.

My sweet boy, Nemo, LOVES Tail Waggerz. The staff are great, and he is always excited to go to…read moreschool. We started taking him when we moved back to the area in January. Prior to COVID-19, he would also be boarded there when my partner and I traveled. I know I can trust that he will be well taken care of when he stays with them. We have continued to take Nemo to Tail Waggerz a few days a week, even though my partner and I are working from home, so he can get his play on and see his friends. Nemo has the excited wiggles when he gets to go play with friends, and he loves the people and dogs he gets to play with. Highly recommend to anyone looking to socialize their doggies!

Our dog was hooked on this spot after his first visit. He absolutely loves going to hang out with…read morehis friends. Great hours, very kind staff, and reasonable price. He's safe, happy, healthy and gets tired!! Highly recommend!!

Dog Retreat is so popular that in the recent email update they shared they're pausing accepting new…read moredogs until January 2023 to alleviate the busy waitlist! https://www.instagram.com/juneausbestlife/ Juneau, a mixed terrier with many doppeldogs loves coming here since she was a puppy back in fall 2020 when she graduated Dog Therapy after one short week! So you can imagine over the years... we have spent thousands at this place for her daycare, puppy training class, occasional grooming, and most recently also boarded her for our recent trip for a few days when we had no family/friends available. SCREENING - standard vaccines aside (rabies, kennel cough, distemper, etc) they also requires the Canine Influenza. Even with the kennel cough vax, Juneau managed to catch it 2x when she first started (of course always during the most inconvenient times). Most likely because during her puppyhood, she attended daycare 3-4x/week! Now that she's an adult she goes about 1x/week. They called me urgently to get her but I was in meetings all day. Since I lived nearby they actually dropped her off to stop the spread. There is always risk when exposing your dog to an environment with other dogs. Several instances when Juneau returned, she had goopy eyes so who knows what she got herself into. I'm not sure if they give dogs in the same group treats for "Birthday Parties", since she's come home with diarrhea a couple of times too. LOGISTICS - They are regimented and organized. Before booking, I'd recommend looking through their website thoroughly for costs/procedures. They've itemized a list of things that could incur extra fees (i.e. midday feeding). I've seen inside only when we took puppy classes with K9East, but they have a large facility for indoor/outdoor space. Every other month they seem to send an email update with a growing list of housekeeping reminders about how to drop off/pick up the dog. They seem to have different prices and minimums depending on the time of the year for boarding plus lots of add-ons that may interest you. COST - They market themselves as "luxury" so definitely not the most frugal option. They are reliable, provide good quality care and are the closest distance wise for us. You can prepay bulk packages to get 14% off 20, or 10% off 10 to save. They raised the price from $38 to $42/day since we joined at the beginning of 2022, which isn't too bad. However, the cost of overnight boarding increased drastically from $60 to $90/night for dogs 13+ lbs! This already feels like a mid-range hotel minus the taxes. I imagine if you have a large dog you'd need to shell out for the $105+/night options. Overnight boarding includes 1 day of daycare at full price $42, so if you just book 1 night it will be a minimum of ~$130. DAYCARE - they evaluate the dogs to determine what group(s) to place them in and whether they will be a good fit. When our Barkbuster's trainer called them up apparently Juneau is often very excited and needs to be walked around the premises before being allowed to enter the playgroup. For safety they remove all collars put them back on once you pick up the pup. It's a nice feature that the GingrApp website allows them to intake client info and make reservations. They also will attach a "Report Card" with 3-6 photos (rare occasion video) and 3 descriptors for their demeanor during the day. It is disappointing when 20~30% of the photos are super blurry. I know it's hard to photograph active dogs indoors on the go! They must be super organized to be able to identify lookalikes! BOARDING - you need to individually bag each portion of your dog's meal so the staff can easily feed the dogs or a fee of $5/day bulk food will be applied. Aside from the food packing and private 4'x6' suite, there isn't a discernable difference between what happens at daycare and boarding from the report card. They lump all the pics into one and there aren't different comments for the days that get pulled in. I imagine just the last daycare demeanor gets attached. I do wonder what is the calming music they play :) for the pups. GROOMING - Juneau's received a few baths due to our own laziness. I imagine they need to use a neutral scented shampoo. I didn't love the faint scent nor feel that value outweighed doing it ourselves. One of the times they did send her home with an adorable Christmas colored bandana! EXTRA - You can spoil your dog and add a "Birthday Party" package. I missed attaching it in 2021 due to some communication confusion. 2022, I added and it looks like she probably had fun! The staff took 20 additional photos inside, but sadly they were mostly blurry :( so won't be rebuying. I always look forward to the last week in October when they have the Howl-o-Ween festivities. The first year Juneau took part she got a fun chew toy prize so not sure if she didn't stand out in 2021. Overall a great place to trust your dog with a caring team!

I constantly hear whoever is in the fenced area yelling at the dogs. Not just to get their…read moreattention either. They sound very aggressive and I'm here once a week and hear it EVERY SINGLE TIME. I wouldn't be happy if my dog was being treated that way....

I can't say enough great things about my experience with Pooch Hotel in Newton. Leaving your pet…read morebehind is never easy, but the staff truly make it feel like your furry family member is staying in a home away from home. Everyone is caring, attentive, and genuinely treats the animals as if they were their own. A special thank you to Talia, who consistently goes above and beyond. You can tell she truly cares and takes the extra time to make both pets and owners feel comfortable. That kind of personal attention and compassion is hard to find and makes all the difference. It's incredibly reassuring knowing your pet is not just being watched, but actually cared for and loved while you're away. Highly recommend for anyone looking for a place where their pets will be treated like family

They do not know how to handle a dog with any kind of behavioral challenges. They are not willing…read moreto accommodate dogs who can not be in a big play group. They encouraged us to work with their dog trainer and even when we did they still would not accept our dog as a boarder. If it's easy, they are happy to take your money. If it requires any kind of skill, they are not your facility and staff!

Nancy and Shane are the absolute best, we recommend them without a doubt…read more Our cats have actually become friendlier and more relaxed since they have started taking care of them whenever we are away. In addition they take great care of our plants, have helped us receive packages and even send us daily reports per visit with multiple photos. They are the best, are completely responsible, go above and beyond with their quality of service and are really nice too and super cool. They gave us a cat calendar as a holiday gift it included our cats!!

Very reliable and careful. They visit my cat every other day when I am away. And send me photos!read more

I cannot say enough about how much I love Boston Paws! Our fur baby Henry goes for daycare and…read moreboarding, but gets SO much more out of the experience. He is socialized, exercised, and loved. He gets SO excited as soon as I say "doggie daycare today?" And goes crazy when he sees Belgrade Ave on our trip there. I honestly feel better dropping him off with Rachael, her dad and their unbelievable staff than I do with family and friends. He leaves tired (but happy) and never comes home smelly, dirty or sick like he has with several other places in Boston. We recently had a baby so Henry (Or Henriiiiiii/the Creature, as they like to call him) has been going to daycare a lot more - and it's so wonderful knowing he is in such great hands and getting he attention he needs. They even came out to my car to bring him in when they knew I had the baby in the car - talk about top notch service and care! I highly recommend this business and will continue to recommend it to friends with fur babies!!!

After losing my long-term groomer, I searched long and hard for another. After…read moreseveral unfortunate experiences, I was delighted to end the search when I found Boston Paws. What was surprising wasn't the quality of the groom, but also the quality of the people at Boston Paws, from the owner to the young woman who checks you out. Staff is so accommodating and professional, and their love for dogs couldn't be more evident!

Saint Dog is absolutely amazing! The care, attention, and professionalism here are unmatched. My…read more dog came out looking fabulous and happy. The team clearly loves what they do, and it shows in their incredible service. Highly recommend Saint Dog to anyone looking for a top-notch dog salon! Thank you Camila and your amazing team !!!!

My family brought their senior dog here for a grooming session a few weeks ago. The owner did a…read morephenomenal job with Teebo--he came out looking refreshed and happy, and the price for services was so reasonable! The owner was so lovely, and clearly her energy agreed with our dog who felt comfortable and safe in her presence immediately. We highly recommend this small family-owned business--this is a special place with great vibes and is affordable for all pet owners. Thank you so much for making this a pleasant experience for us and our pup! We're looking forward to returning soon for a spring trim!