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    City Tails

    4.1 (100 reviews)
    Closed 7:00 am - 6:30 pm
    Updated 3 weeks ago

    Services - City Tails

    Pet sitting

    City Tails Photos

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    A small white dog with fluffy fur and dark eyes is sitting on a dark gray couch. The dog is wearing a red bandana with a heart pattern. The background includes a beige pillow, a gray blanket, and a green pillow, with a white wall and a window with curtains behind the couch.

    Only went once but love how they groomed my pup! Most place's dont bother trying to brush her and resort to shaving because she gets matted but they took the time with her and did amazing! Will definitely be going here now

    Our pup Snowy after a cut with her cute Halloween bandanna courtesy of city tails - A small white dog with large, fluffy ears and a cheerful expression is sitting on a grassy area with fallen leaves. The dog is wearing a dark bandana decorated with Halloween pumpkins and stars, and is attached to a leash. The background shows a mix of grass and dirt.
    Z T.

    These guys always do a great job with our 20lb mixed pup who has long and wiry hair. They also charge less than a lot of places in the city without sacrificing quality of care. They also always put a cute seasonal bandana! Keep in mind they are only cash and check.

    Uneven lion cut
    Elyse D.

    I took my fluffy Himalayan cat here to be groomed a few months ago. About 10 minutes after dropping him off the groomer called me and said "you need to come back immediately, he's really fighting for his life!!" When I arrived back they had a muzzle on him and had him about half shaved. They told me they didn't think they'd be able to finish given his behavior. Luckily upon seeing me he calmed down and they were able to finish, but they didn't do a thorough job. The cut was very uneven, he looked horrible! While combing him the groomer noted that he had 1 flea on him and suggested I give him a flea treatment. I asked if it was possible that the flea came from the table or materials they were using. The groomer rudely told me "NO! WE DO NOT HAVE FLEAS." To be safe I have him a flea treatment and had no issues. Overall for the quality of the job, cleanliness of the place, and friendliness of the staff I give City Tails 3/5.

    Mr. Giggles
    Teru M.

    I've been taking my pup to them for the past 4 years and definitely a loyal customer! They are the best! Even when I moved to the suburbs I kept taking my dog there. From grooming to doggie day care, hands up to them!!

    3pm on a Saturday. Closed but lights were on and dog left alone in the back.

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    24 days ago

    The very best dog care groomers around ..... my dogs always leave looking like they are ready for the American Kennel Dog Show.

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    7 months ago

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    1 year ago

    They are great with our reactive BC. The staff are very nice and the groomers are great too

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    5 years ago

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    3 years ago

    Super nice people who do an amazing job grooming my slightly crazy labradoodle. Very reasonably priced too. So happy to have found them!

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    2 years ago

    We're so thankful to have city tails to groom our long-haired kitty cat. she has a great time. She's never stressed when I pick her up.

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    3 years ago

    A very friendly and kind establishment, very nice to my old dogs. They get a nice bath and haircut.

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    11 years ago

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    Laureen G.

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    Laureen G.

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    6 years ago

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    4 years ago

    Very kind staff and skilled. They are able to make my moody dachshunds nail trimming experience pleasant.

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    7 years ago

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    Page 1 of 3

    Ask the Community - City Tails

    Review Highlights - City Tails

    Plus the staff takes them over to the dog park behind the Y now and then, so she's getting fresh air as well.

    Mentioned in 8 reviews

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    B.Y.O.D. Dog Wash

    B.Y.O.D. Dog Wash

    (111 reviews)

    Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

    I recently gave BYOD another chance after recalling rude staff in the past. They started off on the…read morewrong foot when I arrived at 10:07 for his 10:15 appointment and the employee said in front of me to the groomer " my dog isn't supposed to be here until 10:15" in a rude tone. I said I am sorry am I very early and she looked at her watch and said it's 10:07 - you'll need to wait a bit like I was there an hour early. I then asked how long until he will be ready and they said around 3-4 hours. I called to check on him after that time and they had no update on him. Then their phone lines were down so I went in and they let me know he was up next on the grooming table but didn't have an exact time. At 4 pm he was finally ready and they let me know they brought him out to go to the bathroom( plus for them but I'd hope so as he had been there awhile!) I got there as soon as I could and my dog looked upset. The groomer came out and said how she couldn't do my dog's face because he was biting and thrashing and I should look into anxiety meds for grooming. I have personally seen my dog groomed and been told by every groomer in the past that he is a joy to groom. He went to puppy training classes and is always a calm dog in these situations. I let them know it must be something they had done or triggered to make him react that way because I have never seen my dog bite, he's a very sweet boy. They also claimed he was in " bad shape" and shamed me for his hair yet he was given a bath and brushed by a professional a week before this groom. I went back in because I was so upset by this experience and the staff and they just continued to blame my dog. Regardless, for an upscale dog grooming establishment they should be able to accommodate dogs for this price. Horrible experience- I have not written a Yelp review in a long time but I needed to for this. $95 before tip for this and they didn't offer an apology or anything but just blamed my dog.

    PetSmart

    PetSmart

    (29 reviews)

    Thank you, Kelcie!…read more I recently had an excellent customer service experience here. A couple of days ago, I was driving out to Newton (from South Boston) on very short notice, because there was a miscommunication with the person I was going to be picking up my new kitten from, and I had to pick her up earlier than expected. The problem was, I didn't have any supplies yet (cat carrier, litter box, etc). So I quickly purchased a few items online (with in-store pickup) from the PetSmart in Newton, hoping to swing in at grab these supplies before picking up my new pet. However, the automated confirmation email from PetSmart said "if you place an order within 2 hours of closing time, your order will be ready the next day". I had placed my order at 5 pm, when PetSmart was scheduled to close at 6pm, so I was screwed. I was already on my way to Newton, and had no idea what to do if I didn't at least have a new carrier to bring the kitten home in. I called up PetSmart, explained my situation, and asked if there was anyway they could get my order ready for pickup today (and I was already 10 minutes away from the store at this point). Not only did Kelcie immediately go gather the items that I purchased, and had them ready at the front counter, but she also brought up an alternative cat-carrier that she strongly suggested I exchange for (for the same price) instead of the one that I selected online, which was too small, and my cat would grow out of it in a matter of months. She processed the exchange, and had me in and out of the store in a matter of a few minutes, and totally saved my day.

    Linda Cole .. the personal dog trainer at pet smart is absolutely detailed and on point with her…read moretraining. After one visit with her ( not a lesson) just guidance and chat. Maverick knew exactly what to do.. I learned that I have the ability to navigate my dog in ways .. I have never done. Linda has extreme patience and dedication to her job. Pet smart is Very lucky to have her on there team, Thank you Lynne Ann Lorray and Maverick border collie & Lunar jack Russell chihuahua

    Brookline Grooming & Pet Supplies

    Brookline Grooming & Pet Supplies

    (174 reviews)

    I was, initially, dreading this morning. I have a very curmudgeony Maine Coon cat who does not let…read moreme brush him. Last time he was groomed, it was by a groomer who made house-calls. This groomer was good but very pricey. I just plain couldn't afford her, so I made an appointment at Brookline Grooming on a friend's recommendation. I'm not sure if was the owner who groomed my cat, but she did an excellent job. Especially because my cat has a difficult personality. Her assistants tag-team restrained him with a perfect balance of gentleness and control and his protests were minimal. I felt the groomer was extremely skilled, making quick work of a difficult, matted mess. Both she and the assistants handled my cat with firm kindness. This place exceeded my expectations. I'm extremely happy with the result (the photo is a bit dark but he looks absolutely lovely and feels like velvet!) and have already made my follow-up appointment.

    Terrible experience getting my dogs nails trimmed they were cut unbelievably short and there was…read morelots of blood and she continued to bleed for over ten minutes as we drove home. She was extremely scared. Would not recommend taking your dog here for a nail trim. Can't speak for all The staff but the man who cut my dog's nails was extremely unprofessional. I had to go in there and have him stop because my dog was yelping from every cut which she never does. However front desk staff was kind and helpful.

    City Tails - groomer - Updated May 2026

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