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    Dog Sense

    5.0 (1 review)
    Closed 7:30 am - 12:00 pm, 2:00 PM - 6:00 PM

    Services - Dog Sense

    Pet boarding

    Private dog training

    Dog Sense Photos

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    8 months ago

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    Besa Pets

    Besa Pets

    (5 reviews)

    I hate giving bad reviews. I'm understanding and try to give businesses the benefit of the doubt by…read moregiving more than one opportunity. We've had our dog here on at least three occasions while on vacation. He has gotten kennel cough every time even though he's vaccinated. The second time we opted to have him shampooed before we picked him up since it was a new service they were offering at the time. He was not clean but had a strong doggy deodorant sprayed on him. We decided we wouldn't pay for that again. Also, from this visit, a trip to the vet was necessary as he was not getting better from the Kennel Cough and had to be on antibiotics. This last time was enough for me to bring me to the point of this review. We went to the counter to pick up our dog. After trying to upsell us on a higher price package for our next booked stay, the man behind the desk told us that "he (our dog) has gotten himself into some mud" and that he needed to hose him off so he may be a little wet. Ok, fine. We thought this was strange because he was in an indoor kennel, and if taken out to go to the bathroom, he should have been accompanied. But we anxiously waited to see our pup. He came out and seemed ok but was ready to get out of there. We were not prepared for the odor that emanated from him when we got into the car. It smelled like he had rolled in dog poop and urine for the several days he was there. We rolled down the windows and it was so bad my stomach turned. It took us three baths to get that smell off!! So my question here is, was he taken out to use the bathroom or left to do his business in the crate?! We paid for four potty breaks. Then later that afternoon, he pooped and there was blood in his stool! Ok maybe from stress, so we didn't worry too much. Then later that night from 2:30 - 9:30 AM, our poor pup vomited more times than I can count! He was so dehydrated that he was shaking with every inhale he took. Needless to say, we canceled the upcoming dates we had booked in advance with Besa. I'm sick to my stomach that we paid $300 to have our dog not well taken care of and come home sick. And there you have it...An honest review. If anything, I hope that the owners read this and take heed of what these pup parents have to deal with when they come home and begin to clean up their act.

    We used Besa Pets for the first time last month and had an absolutely wonderful experience! Our dog…read morehas anxiety with new people and situations (and he had never boarded anywhere before) so we weren't sure how he would do, but he did great and Ben and Alyssa were so patient and professional answering all of our questions and putting us at ease. As a demonstration of how well they earned our dog's trust and affection, Teddy even went back to say goodbye to each of them when he was picked up! Thank you, Besa Pets! I feel relieved that we have such a great option for Teddy in the future!

    Dog Sense - pet_training - Updated May 2026

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