TL;DR: employees answering phones are giving out false/unverified prices, they didn't do the work…read morethey were asked to do, and they did work they weren't asked to do. I see a lot of positive reviews so I'm willing to accept we had a one-off experience, but we're done, and if you take your pet there you better make sure you get a price in writing. We were given a price on the phone but when my wife picked up our dog we were charged double the price we were told, and they didn't do the cut we asked for. They did a shave instead which I could have done myself for free. We took her to a groomer for a professional cut, not something anyone with a good electric shaver could do. They had 2 excuses for the increased price. The first was that they had to perform extra work which resulted in extra charges. That's a legitimate excuse if you call and ask if it's okay, but you didn't call and decided to do the work without our permission. When is the last time you were okay with a business deciding to do extra work on your dime without consulting you first? My guess is never. You never do extra work without asking the customer if they are willing to pay for the service. Second my wife was told the person that quoted her the price should have checked with the groomer. Okay, well that is your employee which makes it your responsibility. If your employees don't do their job correctly the responsibility for the error doesn't fall on your customers. If the person answering the phone needs to check with someone about the price then they need to do so. If they don't have the ability to do that then they need to say "I'm unable to provide you with a price at this time." It's also worth noting that this is the shortest time in between groomings she's ever had and they still took the same amount of time as her regular groomer, except in addition to not cutting her the way we asked they were also $40 more expensive than her next most expensive grooming.

I would like to thank Vixen Hall Kennels for taking such good care of my 2 dogs. I am very nervous…read moreand picky with who I trust leaving my dogs, but Vixen Hall Kennels really made my trip worry free. I was extremely happy to see that the dogs have plenty of room for running around and playing. The staff was great with Pepper and Marley. Thanks so much!

Took my little guy there for a trial. I was disappointed there are no cameras to watch him and my…read morelittle guy was allowed to sleep versus interacting with the other pets and staff. A little disappointed.

They dog sat my dog for a day and he loved it. They were so attentive and gave so much love to my…read moredog Bear. I'm so grateful and thankful to know that my sweet boy was safe and having a good time.

Farrah, as a master groomer trims my Soft Coated Wheaten Terrier in a very proper show coat that we…read morelike to keep him in. She is professional, her mobile van is spotless and most of all, my dog loves her.

I have been taking my dog here for 13 years. CANNOT SAY ENOUGH GOOD THINGS about this very personal…read moreand accommodating small business.There is never a hassle or mixup -- appointment reminders keep things running smoothly. They are WONDERFUL with all kinds of dogs - big and small .... and their prices are reasonable - a bonus! Gay is the long time owner and Rick is the groomer extraordinaire - they make a good team. You will never regret giving AAA a chance to make your dog look beautiful.

good afternoon , are you having any open vaccine clinics like the event i went too on 03-20-2025 ?…read morei brought my three cats and i was so impressed with the speed that being in line was a pleasure . hope i did not miss it . my paperwork does not have the location , but it was in the lewes-rehoboth area . any chance of another vaccine clinic in the sussex area ?

I absolutely love DHA, specifically for their vaccine clinic! This will be my third year taking my…read moreGoldendoodle Max for vaccines and (with the exception of the first year because I didn't know how the process went lol) every year after has been such a smooth process! I'd recommend getting there a little early, due to a good amount of pets that come, as it is first come first serve so I suggest coming a little early. Otherwise, the process takes a little less than a few hours and totally worth it!

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

This Veterinary practice used to be excellent..not sure what management changes have been made over…read morethe last couple of years but they've gone straight downhill. Have taken my small dogs there for 8+ years. They no longer send pet reminders for exams, vaccines. Just noticed one of my dogs is way over due for vaccines. Scheduling for a dental consult is two months out?!? A specialty Veterinary practice called Red Lion and was treated rudely. I believe they have skilled Veterinary techs but they are short staffed.

We took my cat in a month ago. He was losing weight and wouldn't eat. They did blood work. Never…read morereally explained it and told us we should have an ultrasound to rule out a tumor. We didn't have money for that. Needless to say, he started to eat and we got some hope. He went down again today and we took him to a different vet. He was in severe kidney failure. I'll let you read into that whatever you like

My Maltipoo, Charlie is not the easiest of dogs to "style", he's all boy plus being a rescue dog,…read morehe get frightened. The Pet Styles crew are so very good with him. So patient and kind.

Hazel loves coming here. Friendly staff, she always smells so good when she comes out. She…read moreliterally jumps out the car when she gets there. Hazel gives it 4 paws