I have dropped my dog off here for boarding 3 times now and have been pleased with their service…read moreevery time! I really like their online booking portal. It makes booking boarding times a breeze and is an easy way to communicate with them if need be. Casey has been at the front desk when I dropped off and picked up my dog. He always confirms her feeding instructions when I'm dropping off and let's me know how how her stay was when picking up. My dog is always happy, healthy and in good spirits when I pick her up! I am happy to support this small, family-owned business. I highly recommend!

I brought my dog, Chanel, to this facility for a grooming appointment, and unfortunately, she was…read moreinjured during the process -- the groomer cut her paw pad. I understand that accidents can happen, but what was most upsetting was how poorly the situation was handled. After taking her to the vet , I reached out to the facility expecting concern, accountability, and a sincere apology. Instead, I was met with a dismissive response from the owners. I had asked them to cover the cost of the vet visit, which I believe should have been offered immediately given the circumstances. Even more disappointing, I never received an apology until I pointed out that no one had offered one and that I was extremely disappointed with how things were being handled. Only then did they offer a brief apology -- but by that point, it felt insincere and forced. There was no follow-up to check on Chanel's condition, no ownership of the incident, and no effort to make the situation right beyond the bare minimum. After 3 vet visits, Chanel is thankfully healing, but this experience left me feeling upset and disregarded as a client. I'm sharing this so other pet parents can make informed decisions. Our pets deserve to be treated with genuine care, and we as clients deserve to be treated with respect and compassion -- especially when something goes wrong. I thought I was a valued and appreciated Customer. This experience completely showed me I was not.

My dog was severely dehydrated and crying in pain after I picked him up from Rainbow Kennels. Took…read morehim to the vets and they had to give him an injection of fluids to rehydrate him. He was never the same. I'm not sure if he was abused by the people caring for him, but at the very least was neglected.

Rainbow Kennels is the only place to go if you want your family member cared for by the most…read moreexperienced, knowledgeable, trusted people in the absolute CLEANEST facility you will find hands down. Our dogs have been coming for years and there is no where else that comes remotely close. Our dogs are loved and cared for and they come home clean and even smell better than when they were dropped off! My dogs are always happy to see the staff and I feel secure knowing they are in good hands. Coming from someone who has trained and show dogs for years, I only go to the best.

I left my dog with Timberview and was very pleased with the facilities and care provided. Mikayla,…read morethe owner, was very engaging and transparent, taking time to provide a tour while explaining the layout and functional aspects of her business. I highly recommend Timberview Kennels for your pets!

Our first time using Timberview and it was wonderful! We boarded Sarge for 2 nights and he got…read moregroomed. We were nervous cause we had a very bad experience at the last kennel we used but Mikayla was awesome!! She kept us updated and sent us pics cause she knew we were nervous. This will def be Sarge's home away from home.

My first experience boarding with Snobby Tails was positive, truly a pleasure overall. Not only is…read moreDaquan very kind and caring, he has excellent communication which made me feel more comfortable leaving our 1 year old Yorkie behind while on vacation. We received multiple, detailed videos for the duration of stay, and each time our dog looked happy which is always the goal. I genuinely appreciate Daquan for being so flexible and willing to accommodate our needs when our flight home was cancelled unexpectedly. Although this is my first, it certainly won't be my last time patronizing this small business. If you're considering Snobby Tails' services for your pet, I'd highly recommend without reservation. Thank you Daquan for such a pleasant, seamless experience!

Boarding with Snobby Tails was great from start to finish. Signing my pup up was easy, the drop off…read morewent smoothly, and my pup was happy as ever at pickup. You can tell Snobby Tails really cares about your pet and the owner does a great job. He shared video with me each day and shared updates. He even let me drop my pup off a little early so I could catch my early flight. I would recommend Snobby Tails to friends and I will definitely use the service again.

I received the documents to enroll my one-year-old toy puppies and met several parents picking up…read moretheir pets at the same time. After a short yet detailed discussion with each parent, I'm happy my groomer (Pets & Purrs) recommended this place, and the staff was courteous and answered all my questions. NOTE: I will follow up with a second comment after my pups have attended for several months. Ms. Dee

Exceptional service! My instructions for how I wanted my miniature Schnauzer were followed…read moreperfectly. The staff, especially Jessica, the groomer, were wonderful. I will absolutely be recommending them and returning there.

Do not by any means take your pets here. Dr. Jones is a miserable person who lacks empathy. All…read moreconcerns are disregarded and blown off as "that's normal." They are unkind and do not care about your pets, they just care about you pulling out your wallet.

I can't speak on the services here but what I can say is the staff was very rude! I entered this…read morebuilding while doing a Dash. It was about 6 ladies behind the counter talking one on the phone so this doesn't include her. One sat behind the counter with her body facing away from me talking to the other ladies. Nobody took the time to even acknowledge I was there. Even with seeing me walk through the door! It was very unpleasant and uncomfortable. Finally after two minutes someone stated I had to go to another building. This was a very poor example of customer service and decency! Funny I was looking for a place to take my dog. It certainly won't be here! Sad how folks treat other people!

Had a great experience this time with grooming services. Dogs cuts were just as I requested and…read morestaff was very pleasant. This is the only boarding facility we use in the area and have never had any issues.

I boarded my dog with them, leaving prescription medication with them for my dog with explicit…read moreinstructions on timing. Well, I came in and the staff told me directly to my face they gave it to him HOURS late. They didn't care, they didn't apologize. My dog suffered because of that. Also, a couple customers overheard a staff calling the dog the R word, and staff confirmed management did not care. The Wilm location shut down, the corporate company is clearly trash.

I have a lot of last minute trips come up with my job and my family and Home Buddies ALWAYS comes…read morethrough for me. I also like how sweet and friendly the staff is.

Found this place on an internet pet sitting search and decided to give it a try for in-home visits…read morefor my 2 cats while I was on vacation. I was extremely nervous to use the service because my pets mean so much to me. They came everyday for a week and we could not have been happier with the service. The pet sitter texted me an update everyday so I could just relax and enjoy my vacation. When we got home the cats were so happy and clearly well taken care of. I will definitely be using this service every time I go on vacation now.