1. Sit Means Sit Dog Training

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Elkton, MD

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Sit Means Sit Dog Training

5.0 (5 reviews)
Open • 6:30 am - 7:00 pm

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Response time

1 day

Response rate

100%

Services - Sit Means Sit Dog Training

Dog boarding and training

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1 year ago

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3 years ago

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Bellawood is the BEST! We drive all the way from Philly to have our Ziva stay here because she has…read morethe best time here. We have tried a ton of other places that are closer but it's worth the drive for the love, care, and concern the staff show for Ziva. As soon as she gets out of the car, she knows she is going to have the best time and she runs right in to the staff's smiling faces. The prices also can't be beat for the service provided.

I brought my dog, Chanel, to this facility for a grooming appointment, and unfortunately, she was…read moreinjured during the process -- the groomer cut her paw pad. I understand that accidents can happen, but what was most upsetting was how poorly the situation was handled. After taking her to the vet , I reached out to the facility expecting concern, accountability, and a sincere apology. Instead, I was met with a dismissive response from the owners. I had asked them to cover the cost of the vet visit, which I believe should have been offered immediately given the circumstances. Even more disappointing, I never received an apology until I pointed out that no one had offered one and that I was extremely disappointed with how things were being handled. Only then did they offer a brief apology -- but by that point, it felt insincere and forced. There was no follow-up to check on Chanel's condition, no ownership of the incident, and no effort to make the situation right beyond the bare minimum. After 3 vet visits, Chanel is thankfully healing, but this experience left me feeling upset and disregarded as a client. I'm sharing this so other pet parents can make informed decisions. Our pets deserve to be treated with genuine care, and we as clients deserve to be treated with respect and compassion -- especially when something goes wrong. I thought I was a valued and appreciated Customer. This experience completely showed me I was not.

Sit Means Sit Dog Training - pet_training - Updated October 2026

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