This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

I absolutely love Duck Creek. They are never too busy to take my old man in. They always treat us…read moregood from food, to constant shots for to his allergy problem, vetsulin for his diabetes, needles just everything. They saved my little man's life literally. They are so amazing! Dr. Crooke is amazing and their techs are the best. Maria a tech there is a doll. So encouraging!! Thank you guys always much love, Ali and Monkey

I bring my sweet little JRTs, all four of them, to Westwind where I know they are in experienced,…read morereliable hands. I have boarded my dogs for years. I found Westwind when I moved to DE several years ago. No matter why I need to leave them there, I am confident my dogs are safe and in good care.

We started boarding our dogs with WW since we had a Westie (Chessie the Westie), over 20 years ago…read more He had passed, then we got a Golden Retriever, Apollo. Both were loved by Jeanne, and they loved her back. We now have our "Terrible two" - our Collies Julius and Caesar (yup, they're Royalty - except they don't act majestic. They behave like commoners - down to earth and raw, pure love, or pure herding - they like to put people and other animals in their places). We hope West Wind will remain in business for a long long time! We put our trust for our family buddies here. Googpollo

Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

One of the worst experiences of my life. Plus I feel they contributed to my dogs death. I took my…read more8 year old dog there because he was urinating a lot. I asked to have him tested. They kept him for two days they decided he had diabetes and put him on insulin. They told me we would have to check his blood two times a day. Sold me an expensive glucose monitor which they never set up. They sent us home with a monitor with no codes installed and not even batteries. Ultimately I found out I paid 3 times as much as it could have been bought at CVS. I went back a few days later and was basically told to stab his ear twice a day. They were incompetent, uncaring and expensive. I would never go there again. ​

Thay killed my cat. By telling me they had to eat lunch, They refused to accept the cat because…read morethey had to eat their precious lunch and now my cat is dead.

Can't say enough about Pam's pet grooming. I originally met Pam at another grooming salon in Dover…read morethat no longer exists. She is a sweet, gentle, smart, EXCELLENT groomer! My 13 year old Yorkie is delicate and needs extra care. She always takes the time to talk to me and ask me about any concerns with my fur baby. Pam's Pet Grooming is in an adorable little white house on N. DuPont Highway (Rt. 13) right north of Redners Market. The grooming area is neat and extremely clean. My dog is only there for under 2hrs. Pam always calls me right away when he is done. Her prices are great. My dog is always cut exactly how I ask for! He is a sweet smelling, neat, clean, nails clipped, scarf decorated, tail wagging happy boy when I pick him up!

The vet's and staff wonderful. This morning We lost our…read morebeloved Scout. She was treated with such kindness and compassion, I can not thank them enough. We will miss her forever.

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.

We absolutely adore Dr. Boggs, and so does our beloved Pug, Roxee. She is now 2, and we've been…read moretaking her to see Dr. Boggs since she was a puppy. The staff there is always kind, and being that Roxee is our baby, we wouldn't trust her with anybody else but them. The building is very clean. Very much so, that when we take Rox into pet stores, we carry her instead of letting her touch the nasty floors, but not at this vet office. We find it clean enough to let her roam around freely on it. Yeah. We're thoooose types of dog parents. We just love her, and Dr Boggs!

The newer vet communicate well with the owner. Took my…read morecar in on 10 year chk...I learned it's adisable for blood work.. .

My husband was apprehensive about going back because of the change in doctors, but he seemed to be…read morevery pleased with them. They took the time to check over our little Mauser and they seem to have taken care of them for what we could do right now.

Lums Pond Animal Hospital is a new vet to us. We chose them because they are so close and we had a…read moresick cat. She does not do well in her carrier or the car. They got us in right away. Our cat ended up needing testing and we were given two options. We chose the more expensive hoping to get answers. The vet came back and said she didn't feel we needed to do the extra tests so she did the cheaper of the two options. Our cat ended up being diagnosed with diabetes. They have been amazing this whole time and giving us a lot of information. With every worry we had, they worked their hardest to help us in any way they could. They have gone out of their way to help make this situation as affordable for us as they can. The staff has been so nice and helpful from the beginning! We will be switching the vet we use for our pup to Lums Pond now as well. His vet was chosen due to an after hours emergency and who was able to get in him in right away. It is about a 20-30 min. drive for us. Having Lums Pond so close and the fact they have been extremely caring and helpful makes the decision to switch him over an easy one! We love the staff and Dr. Colletti!