Love this place! Fabulous service and great price! Best cut…read moremy dog has ever had. We live in Smyrna and it's sooo worth the drive.

Took my rescue Pomchi for her first grooming, and had a great experience. Wendy was kind and got us…read morein right away! Price was great, service was great, calling tomorrow to take my other pup in! Happy we have a place to go so close to home.

Oh my Gosh--THE owner of "PUPS & PURRS" should be on national TV to showcase her skills. After…read morebeing disappointed with four groomers and giving them second chances with little change, I kept searching, reading reviews, and checking social media without success. However, one day, I passed a yard sign for PUPS & PURRS, pulled over, and spoke to the owner, Wendy, who invited me to bring my pups without an appointment and answered my questions. I was instantly impressed; she wasn't trying to sell herself, and I thought, 'This may be the one.' My intuition was correct after making an appointment. I stayed in a designated prep room for pet parents, with divided sections; each had see-through windows where they were groomed. The second room was for puppies to play while waiting to be groomed, and another gated area for pets needing solitude before or after grooming. Wendy, the groomer, charged less than previous groomers at a teaching vet hospital and others working at well-known pet stores in DE. I've gone to PET & Purrs several times & my pets are NOW scheduled every 6 weeks. It's been a pleasure to share! Mrs Dee, Newark, DE.

SASAY is THE place to take your pet! I am very THANKFUL for their EXCELLENT work and highly…read morerecommend them to anybody!!! First thing I will say is that I have been looking everywhere for a good dog groomer and I was lucky enough to find a great dog groomer! My dog looks AWESOME!!! I have been showing him to anybody that will look. I am really proud of him and VERY IMPRESSED with Sasay!!! They really know what their doing, and they will customize your pet... What do I mean by that, is equivalent to getting your hair cut - you tell the person cutting your hair exactly what you want, and then they do it,if they don't do it right you go somewhere else. I have to say that Sasay gave my dog Max exactly what I wanted. Obviously, I couldn't be happier with the outcome !!! (A picture is on its way)

Worst groomer ever. Very lazy. Picked up my dog that gets groomed every few weeks. She did a choppy…read morejob. I had to go immediately to another groomers. Four professionals were shocked the mess she made out of my dog. Go elsewhere!

We visited as a first-time patient for our cat that has an eye ulcer. We thought it was just an eye…read moreinfection. We were impressed by the pleasant bedside manner and thorough explanations of what was going on with our cat, what to do when we get home, and follow-up. I really hate when veterinary clinics treat you like a source of profit and don't make you feel they actually care about your animals like you do. For me personally, any pet I own is an extension of my family - a furry child. I appreciate receiving care here just like I would at a Primary Care Physician's office.

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

We adopted our kitty Savanna from FF a month ago. It was a smooth process -- we went in on a Friday…read moreduring adoption hours to meet the cats. We chose Savanna, a 3 year old shorthair tabby, and filled out an application. We were told someone else had applied for her, but they allowed us to put another cat we also really liked just in case. On Tuesday (3 business days) they called and said we'd been approved for Savanna. I went in the next day with my new cat carrier, signed the forms, and brought her home, along with a couple days worth of food, some treats, and toys. We also got a free physical at the FF vet clinic, which I took advantage of. There is no home visit for cats. They ask a few questions, such as do you own or rent and are pets allowed where you live, do you have kids, allergies, etc. You have to agree not to declaw, but there are some declawed rescues who need homes. They highly recommend you keep your cat indoors. Adoption for an adult cat in Jan '17 was $45 and included spay/neuter, rabies vaccination, deworming, flea treatment, tests for the major feline diseases, and a microchip. The spay/neuter alone would cost more than the adoption fee by itself, so it's a great deal, but more importantly, your previously homeless cat (or dog) gets to be a part of your family. One month, and I already can't imagine life without Savanna!

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

The staff here are just exceptional, and I'd like to give a special thanks to Dr. Coleman. We…read morerecently had to take our senior fur baby in for an emergency visit and they were able to get us in right away. At 10 at night, the entire staff lovingly cared for him and quickly had him diagnosed, treated, prescribed meds, and recommended follow up treatments. Due to the pandemic, we couldn't meet with Dr. Coleman face to face, but she gave us everything we needed over the phone, and was as kind and gentle as she could be, even though the diagnosis itself was not good. We were so grateful for their care! We've been going to them for about 3 years, and they've helped us through putting down 2 of our pets, and were always kind and gentle. They even came to the house for one of them (our cat, who could not travel). These folks understand how much our pets mean to us. We're incredibly grateful we've got such a great place to bring our furry family to in their hours of need.

One of the worst experiences of my life. Plus I feel they contributed to my dogs death. I took my…read more8 year old dog there because he was urinating a lot. I asked to have him tested. They kept him for two days they decided he had diabetes and put him on insulin. They told me we would have to check his blood two times a day. Sold me an expensive glucose monitor which they never set up. They sent us home with a monitor with no codes installed and not even batteries. Ultimately I found out I paid 3 times as much as it could have been bought at CVS. I went back a few days later and was basically told to stab his ear twice a day. They were incompetent, uncaring and expensive. I would never go there again. ​

Can't say enough about Pam's pet grooming. I originally met Pam at another grooming salon in Dover…read morethat no longer exists. She is a sweet, gentle, smart, EXCELLENT groomer! My 13 year old Yorkie is delicate and needs extra care. She always takes the time to talk to me and ask me about any concerns with my fur baby. Pam's Pet Grooming is in an adorable little white house on N. DuPont Highway (Rt. 13) right north of Redners Market. The grooming area is neat and extremely clean. My dog is only there for under 2hrs. Pam always calls me right away when he is done. Her prices are great. My dog is always cut exactly how I ask for! He is a sweet smelling, neat, clean, nails clipped, scarf decorated, tail wagging happy boy when I pick him up!

This place is awesome! We've taken our dog to a few different doggie daycares and we can tell that…read moreby far, this is her favorite. Every time we pull up, Harley's tail starts wagging and she can't wait to get inside. No matter who's there to greet us, they always make a big fuss over her before taking her into the back to play. It's obvious that this place is owned by a dog lover. Kelli is so great at keeping us posted on how Harley is doing at camp. They also offer full grooming, which is excellent. Harley always comes home so soft and looking good after her baths. I can tell you for sure, a tired dog is a happy dog, and Harley is always exhausted after a full day of play. If you are looking for a place for your dog to play or board, this is the place!

Took my little guy there for a trial. I was disappointed there are no cameras to watch him and my…read morelittle guy was allowed to sleep versus interacting with the other pets and staff. A little disappointed.